Making Conversations Count: Honest, relatable conversations with business leaders

Making Conversations About advertising Count   "We in the past have made the mistake of not having those conversations to really understand what the customer wants..." - Dan Knowlton ,  Making Conversations Count, August 2021.   If you've been anywhere near Linkedin in the past year, you'll no doubt have seen the fun content that Dan Knowlton has been responsible for. Dan's also a massive star on...

Making Conversations About ego Count "It's more our understanding of what's going on, than trying to fight it, or bypass it." - Rob Begg,  Making Conversations Count, August 2021. Admit it, you've said, "I'm not good enough", more than once right? Self-belief is one of our biggest challenges in business, and you can read more about it in Wendy's best selling book, which you can order here . It can...

Making Conversations About relationships Count There's nothing quite as exciting as having a conversation with a TEDx speaker! And this episode features a really impactful one! Have you heard of 'elegant assertiveness'? It can be taught to help break free from toxic relationships. In this episode, ' life liberator ' Ruth Driscoll speaks about how using a dialogue framework can build confidence and...

Making conversations about social selling count!   Are you hoping to generate business leads on Linkedin? There's a correct way, and a wrong way of doing it! We're guessing you've probably had at least one person send you a DM out of the blue, trying to sell you something. It's really common, even though it's well known that sending a cold pitch DM doesn't work with the majority of people. In this...

Making conversations about hypnosis count!   Look into my eyes! You will feel very sleepy! You guessed it, we're having one of our many conversations that count with hypnosis star Jonathan Chase. Our conversations Queen Wendy Harris really enjoyed this conversation. Jonathan's not your typical podcast interview guest. He shares with us his journey starting out in the working men's clubs with his s...

Making conversations about pricing count! "We remember our favourite teacher, and we remember the one we absolutely hated. But the middle ones were just 'there'!"- Stella Da Silva, Making Conversations Count, July 2021. We can all conjure up in our minds the teacher who made a difference for us at school. They were our best friend. They encouraged us. But ultimately we had the utmost respect for t...

Making conversations about pricing count! "They wanted their staff to understand instruction, but not be.... if you like, talked at....." - Jennie Eriksen, Making Conversations Count, July 2021. This episode's guest has been both a successful magazine owner for local businesses, as well as a voice over artist, specialising in shaping e-learning. Using our voice is a powerful tool that can convey m...

Making conversations about pricing count! "What I do is I try to show people how to create the perfect win-win! One of the big frustrations with small businesses is the amount of time they spend in meetings that don't convert to new business...." - Ian Genius, Making Conversations Count, July 2021. Pricing a solution can be really tricky to quantify and often leaves the seller worrying no one is e...

Making conversations about family count! "It's very much a mindset shift that sometimes required. And then it just clears the mental fog. And then people are in a position to say, 'right, okay, let's interrogate every aspect of the business. We don't care how it makes us look let's see what we need to do and turn over every stone to find how we can improve things and how we can reduce costs withou...

Making conversations about independence count! David Smith is a wheelchair inspiration, MBE and world champion at Boccia. What's Boccia? Good question! Wendy had exactly the same one! The activity was put on the map by David's unyielding training and attitude towards a sport he loves. As a result, he's ready to forgive anyone who has to Google it! In this episode we are going on a journey together...

Making conversations about branding count Branding should be who you are, how you dress and how you communicate. Yet, often design can be fractured and the impact is lost. That's why we invited Marina Hauer to talk to us about how important it is to be well dressed, know who you are and be in alignment with what you say in all places. Knowing that we humans want to be part of a tribe yet also stri...

Making conversations about leadership count If you don't believe in yourself how do you expect others to? This was a question and topic that surfaced during this powerful and insightful conversation with Kim-Adele Platts . Kim is a business partner of previous guest Nat Schooler who you may remember from the recent special episode where he interviewed Wendy!  Among her many interesting takes, she...

In this episode we're making conversations about self-publishing count. Do you reckon you've got a book in you?  This episode's guest makes it her job to literally coax your book out of you. There are so many benefits to having your own book out there. There are far too many to list here, but if you listen to this episode, you'll quickly realise you need to get in touch with Ann Hobbs from Forward...

We're making conversations about self-publishing count, with Ann Hobbs.  What Ann doesn't know about writing books and publishing would probably fit onto one of those tiny plastic book marker page clips. On Thursday's new episode, she'll take us on her journey, and share with us her insights into how she's managed to make a business out of writing and releasing books. Make sure you follow the show...

In this episode we're making conversations about giving count. When was the last time you gave, freely? Not for tax reasons. And not because you felt awkward at a raffle. We could all always do more, This episode's all about giving back. Masami Sato is an incredibly inspirational woman. Having moved on from a career in the catering industry, she's gone on to set up one of the most highly respected...

In this episode we're making conversations about visual branding count. Be honest, when you buy stuff online, how much of your decision is based on the pretty pictures?  Visual imagery and video can play a huge part in marketing a business.  That said, it's easy to choose the wrong thing to put in focus. And that's when the 'so what' factor can creep in. Videographer, film maker and advertising gu...

The way you hold your conversations says a lot about you. But what if you can't use your own voice for your conversations? What if it's the written word, on your website or on your social media.  Can you be confident that the people who are reading your blog or your marketing messaging on your Linkedin or Facebook pages are actually hearing your voice in their head? Someone who knows all about the...

We have all asked the question 'If not now, when?', right?  That was definitely one that was pondered by author and HR specialist, Mandy Ward . She turned a difficult situation to her advantage when Covid-19 hit in 2020, by launching her own business " Write My Book ". Mandy is the creator of Oxy the lead character from one of her books ' The Cuddle Monster '. It's a delightful tale that touches s...

Let's be honest, we'll all be able to relate to this subject... we're making conversations about language count. Can you speak another language other than your native tongue? Wendy "Conversations Queen" Harris admitted to the "Making Conversations Count" team that she doesn't, and we can't help but feel she's definitely not alone. Ray Blakney, Founder of Live Lingua about how his online learning l...

Making conversations about wealth....and Clubhouse....count! "We like a bit of woowoo". You know you're in for a treat when you get to write that quote from Wendy Harris in the show notes. This episode covers a lot of ground. Will Polston is someone that impressed Wendy a great deal when she bumped into him on the social audio app "Clubhouse." In case you're not familiar with it, this Apple exclus...

Every business owner knows there's an aspect of marketing and lead-generation that nobody likes. Cold calling! *THIS EPISODE CONTAINS EXCLUSIVE OFFERS SO PLEASE LISTEN THROUGH TO THE END!!* To win big and get new customers, sometimes you just have to bite the bullet and get your cold-calling done. In this episode, we hear a story of a time when some cold-calling actually panned out very well. (Sho...

Most business owners hate marketing. That's probably because they don't understand it.  Someone who does get marketing is Jonny Cooper, and even he can't stand it! In fact, he despises it so much, he built a business around it. Welcome to Jonny Hates Marketing ! This week we're making conversations about messaging count. Messaging is so important to get correct. Your entire marketing voice depends...

We will all eventually lose our parents. Sadly, it's a part of life. Not many of us have to suffer that loss at the tender age of just six. We couldn't think of a nicer guy to help us with our goal of making conversations about ideas count. Truly, if anyone can hold a conversation about ideas, it's Nik Venios of the Ideas Agency. Did you know that NASA has a genius test? During this episode, you'l...

Imagine losing your limbs in an accident .  That's a real human test. Most people would fall into one of two camps.  Feel the loss, and struggle to overcome it, before essentially accepting your 'job lot' and just becoming a bit angry. Many would. And they'd be forgiven. Then there are others, who would not let it defeat them, or define them. Steve Judge is definitely in the latter of the two camp...

When we say we're making conversations count, we mean it! This episode is all about having those kinds of conversations that really do count. In this episode, Wendy is joined by Online Sales Coach Niraj Kapur   from "Everybody works in Sales" a business that helps companies with their sales processes. Among the many things his website offers: Training in proven sales techniques that are making a d...