M365.FM - Modern work, security, and productivity with Microsoft 365

Everyone thinks AI compliance is Microsoft’s problem. In this episode of M365.fm, Mirko Peters explains why the EU AI Act actually splits obligations across the whole AI supply chain—providers like Microsoft, yes, but also deployers like you when you roll out tools such as Copilot or ChatGPT into real business workflows. He shows how one HR experiment with ChatGPT or Copilot for candidate screenin...

AI factory vs chaos: in this episode of M365.fm, Mirko Peters explains why most organizations are not running an AI strategy—they are running an AI accident. Copilot here, a custom GPT there, a Power Automate flow wired to an LLM nobody documented, and somewhere in IT a growing list of incidents nobody wants to explain to leadership. He opens with a simple question: if you cannot draw a diagram of...

Everyone thinks Copilot Memory is spying on them. They're wrong. The real privacy concern isn't what Memory records—it's what people assume it does. And before you compare it to Recall, you need to understand what each tool actually is and what it isn't. 🔍 SHORT SUMMARY Copilot Memory and Windows Recall are fundamentally different technologies that solve different problems. This episode breaks do...

AI assistants can go rogue in seconds. One misinterpreted request, one poorly phrased prompt, and suddenly your chatbot is suggesting actions that violate compliance, expose data, or create chaos. Governance boards are the guardrails that prevent AI mayhem—but most organizations don't understand what they are or how to implement them. 🔍 SHORT SUMMARY This episode explores governance boards as the...

Power Platform automation, low-code governance, citizen development and IT backlog reduction in Microsoft 365 – this episode is for leaders who search for “Power Platform ROI”, “citizen developer governance”, “low-code automation use cases” and want a concrete roadmap instead of vague hype. We unpack how to scale Microsoft Power Platform safely across business units, reduce tickets, and turn Excel...

Microsoft 365 Copilot ROI, time savings, productivity gains and business case – this episode is for leaders searching “Does Copilot pay for itself?”, “Copilot ROI calculator”, “Copilot productivity Forrester TEI” or “Copilot value for knowledge workers” and wanting numbers, not slogans. Based on Forrester’s Total Economic Impact study of a 25,000‑employee composite organization, we walk through ri...

AI agents vs. automation, Observe‑Plan‑Act (OPA) loop, governance, guardrails and reliability – this episode is for people searching “what is an AI agent?”, “agent vs automation difference”, “OPA loop explained”, or “how to govern AI agents at work” and wanting a clear, practical breakdown rather than marketing buzzwords. We start with where most confusion begins: you press a button, something run...

Azure AI Foundry agents, Threads, Runs, Run Steps, observability and governance – this episode is for people searching “Azure AI Foundry agents explained”, “Threads Runs Run Steps logging”, “enterprise AI observability” or “how to govern AI agents in Azure” and wanting a concrete mental model instead of marketing slides. We start with the part almost nobody tells you: when you deploy an AI in Azur...

Active Directory security, attack paths, credential hygiene and identity hardening – this episode is for people searching “Active Directory security best practices”, “AD attack paths”, “domain admin blast radius”, “Kerberos abuse”, “golden ticket attack” or “AD CS / PKI hardening” and wanting a concrete, modern defensive playbook. We treat Active Directory as the crown jewel that attackers hunt: i...

SharePoint modernization, legacy SharePoint 2010/2013 workflows, InfoPath migration, Power Apps, Power Automate, AI Builder and Copilot Studio – this episode is for people searching “SharePoint 2013 workflow retirement”, “modernize SharePoint lists”, “replace InfoPath with Power Apps”, “SharePoint Power Automate migration” or “SharePoint modernization with Power Platform”. Your SharePoint isn’t ou...

Identity perimeter, Microsoft Entra ID security, MFA, Conditional Access, PIM and Zero Trust – this episode is for people searching “Entra ID security best practices”, “identity as the new perimeter”, “Conditional Access policies”, “PIM Entra ID”, “legacy auth block”, “Zero Trust identity” or “how to secure Entra ID in Microsoft 365”. Instead of staring at one more high‑level Zero Trust slide, you...

Microsoft Fabric, OneLake, Direct Lake, lakehouse architecture, trial capacity and workspace strategy – this episode is for people searching “What is Microsoft Fabric OneLake?”, “Direct Lake vs Import Power BI”, “Fabric capacity planning”, “enable Fabric in Power BI tenant” or “OneLake governance Purview”. We start with the part that quietly changes everything: in Microsoft Fabric, Power BI doesn’...

Autonomous AI agents, digital coworkers, Copilot Studio, Teams/SharePoint/Dynamics agents, data loss prevention and oversight – this episode is for people searching “AI agents gone rogue”, “autonomous agents risks”, “digital coworkers governance”, “Copilot Studio agents safety”, “human in the loop AI agents” or “principal–agent problem in AI”. We start with the scenario you’re already walking into...

SharePoint Premium, SharePoint Advanced Management (SAM), Data Access Governance (DAG), Restricted Access Control (RAC), Block Download, external sharing and Copilot safety – this episode is for people searching “SharePoint Premium governance”, “SharePoint Advanced Management SAM”, “Data Access Governance oversharing”, “Restricted Access Control vs Block Download”, “secure SharePoint for Copilot”...

Copilot Studio bot build, grounding with knowledge sources, Teams channel testing, intent coverage, trigger phrases and hallucination risk – this episode is for people searching “Copilot Studio best practices”, “grounding Copilot Studio bots in files”, “Copilot Studio hallucinations”, “channel testing Teams bot”, “intent coverage trigger phrases” or “Copilot Studio knowledge sources and citations”...

Intranet search, information architecture, SharePoint IA, metadata, navigation, Copilot and findability – this episode is for people searching “why intranet search sucks”, “improve intranet search”, “SharePoint information architecture best practices”, “metadata vs folders”, “intranet navigation framework” or “Copilot intranet search”. If your users type the exact document title into search and st...

Rolling out Microsoft 365 Copilot, extending it with custom agents, choosing between Copilot Studio and Teams Toolkit, and hardening governance – this episode is for people searching “Copilot Studio vs Teams Toolkit”, “extend Microsoft 365 Copilot with agents”, “Copilot governance monitoring Purview”, “Copilot skills connectors licensing” or “Copilot deployment framework”. If Copilot currently fee...

AI sentiment analytics, Dynamics 365 Contact Center, Copilot, routing and autonomous agents – this episode is for people searching “Dynamics 365 sentiment analysis”, “AI contact center routing”, “how to detect angry customers”, “Copilot in contact center”, “autonomous agents case management” or “reduce agent burnout with AI”. If your support team spends every day firefighting the angriest tickets...

Passwordless Azure security, Entra ID, managed identities and access tokens – this episode is for people searching “ditch passwords Azure apps”, “managed identity vs secrets”, “Entra ID app authentication”, “token‑based security Azure”, “service identity best practices” or “secrets in appsettings.json risk”. If your apps still hide usernames and passwords in configs, Key Vault or Git history, this...

Power BI measure cleanup, PBIP projects, TMDL, semantic model refactoring and bulk editing – this episode is for people searching “clean up Power BI measures”, “PBIP vs PBIX”, “rename measures in bulk”, “Power BI semantic model as code”, “TMDL Power BI” or “version control for Power BI models”. If your field list reads like goblin script and every dashboard change feels like tiptoeing around “Tota...

Dynamics 365 Sales, Sales Copilot, Outlook/Teams integration and guided selling – this episode is for people searching “Dynamics 365 Sales vs CRM”, “Sales Copilot in Outlook and Teams”, “guided selling playbooks”, “lead prioritization scoring” or “intelligent CRM for sellers”. If your CRM still feels like a clunky address book that eats admin time, this conversation shows how Dynamics 365 Sales tu...

Licensing nightmares in Fabric, self‑service BI costs, workspace sprawl, Data Mesh domains and Centers of Excellence – this episode is for people searching “Fabric licensing costs”, “self-service BI too expensive”, “Power BI Premium vs PPU planning”, “self-service BI governance”, “Fabric domains data mesh” or “Center of Excellence for BI”. If your BI bill suddenly rivals your ERP and nobody can ex...

Azure Cloud Adoption Framework strategy, business case, TCO modeling, FinOps and governance debt – this episode is for people searching “Azure CAF strategy phase”, “cloud adoption business case CFO”, “Azure TCO calculator”, “landing zone governance debt”, “cloud economics for CFOs” or “how to align Azure strategy with workloads”. If your Azure “strategy” lives as buzzword bingo in SharePoint and n...

Power BI in Microsoft 365, embedded analytics in Teams/Excel/PowerPoint/Outlook/SharePoint, context switching, data silos and governance – this episode is for people searching “Power BI in Microsoft 365”, “embedded analytics in Teams”, “connect Excel to Power BI dataset”, “data silos vs Fabric OneLake” or “why intranet reporting fails users”. If your data feels scattered across 47 dungeons and eve...

D365 Finance & Operations API, Azure AD auth, OData endpoints, custom services, Dataverse dual‑write, managed identity and token‑based security – this episode is for people searching “D365 F&O API OData”, “authenticate to Dynamics 365 F&O with Azure AD”, “client credentials vs managed identity D365”, “Dataverse dual write vs direct API”, “secure D365 ERP integration” or “no more SQL ha...