Mirko Peters - Founder of m365.fm, m365.show and m365con.net

M365.FM - Modern work, security, and productivity with Microsoft 365

News EN ↓ 705 episodes

Welcome to the M365.FM — your essential podcast for everything Microsoft 365, Azure, and beyond. Join us as we explore the latest developments across Power BI, Power Platform, Microsoft Teams, Viva, Fabric, Purview, Security, and the entire Microsoft ecosystem. Each episode delivers expert insights, real-world use cases, best practices, and interviews with industry leaders to help you stay ahead in the fast-moving world of cloud, collaboration, and data innovation. Whether you're an IT professional, business leader, developer, or data enthusiast, the M365.FM brings the knowledge, trends, and s...

Author

Mirko Peters - Founder of m365.fm, m365.show and m365con.net

Episodes

Copilot’s Data Blindness: How to Build a Custom Enterprise Agent That Sees Your Real Systems 17.12.2025 24:55

(00:00:00) Copilot's Blindness and the Solution (00:00:35) The Limitations of Out-of-the-Box Copilot (00:01:35) Grounding Copilot with Knowledge and Tools (00:03:12) Building a Custom Agent in Copilot Studio (00:04:10) Configuring Tools and Orchestration Rules (00:06:50) Implementing Governance and Safety Measures (00:08:11) Toolkit for VS Code: Surgical Precision (00:09:01) Implementing the Plugi...

Why AI Cannot Fix Your SharePoint Sprawl (and How Governance, IA, and Labels Make Copilot Trustworthy) 17.12.2025 37:57

(00:00:00) The Silent Internet (00:00:13) AI's Blindness to Messy Data (00:01:11) The Walled Garden and Its Limitations (00:03:23) The First Creature: Permission Drift (00:10:29) The Second Creature: Orphaned Teams (00:15:43) The Third Creature: Rotting Data (00:20:20) The Fourth Creature: Shadow Sites (00:24:42) The Fifth Creature: Hallucinations (00:28:59) The Governance Ritual (00:37:44) Call t...

Stop Building Apps in Teams: How SPFx ACEs Create a New SharePoint Graveyard 16.12.2025 25:45

(00:00:00) Stop Building Apps in Teams (00:00:34) The ACE Trap: Quick Wins and Long-Term Consequences (00:05:27) The Five Governance Failures of ACEs (00:11:43) Reference Architecture for Governed ACEs (00:17:18) The Decision Tree for ACE Approval (00:21:19) The Governance Checklist for ACEs (00:25:24) Final Thoughts and Call to Action Stop building apps inside Teams and calling it progress. You a...

How Copilot, Power Automate, and Graph Permissions Quietly Expand Your Attack Surface 16.12.2025 24:06

(00:00:00) The Shadow in the Machine (00:00:24) The Rise of Shadow Agents (00:00:31) The Mess We've Created (00:01:09) The Hidden Dangers of Unmanaged Agents (00:02:01) The True Cost of Shadow Data (00:04:00) The Case for Governed Agents (00:07:05) The Real-World Impact of Poor Agent Management (00:10:39) The Blueprint for Governed Agents (00:10:48) The Importance of Identity and Least Privilege (...

Power Apps Failure Patterns, With() Pattern Fixes, and Governance for Reliable Low-Code Apps 15.12.2025 26:12

(00:00:00) The Fragility of Power Apps (00:00:04) The Hidden Dangers of Low-Code Development (00:00:29) The Anatomy of App Failure (00:01:09) The Silent Killers of App Performance (00:02:35) The Cycle of Patching and Drift (00:04:13) Mapping the App's Dependency Graph (00:08:13) The Power of Local Truth and Guardrails (00:13:42) Components and Contracts: Building Scalable Apps (00:18:18) The Impor...

Stop Using Power BI Themes That Lie: Accessibility, Contrast, Slicers, and KPI Design for Trustworthy Dashboards 15.12.2025 27:16

(00:00:00) The Power of Theme in Power BI (00:00:00) The Hidden Dangers of Color Themes (00:00:18) The Five Invisible Failures (00:00:37) Contrast: The First Line of Defense (00:01:11) The Four Laws of Contrast (00:01:59) Redundancy: The Secret to Visibility (00:02:23) The Containment Procedure for Alerts (00:04:57) The Matrix Matrix: Subtotals in Disguise (00:06:17) The Subtotal Containment Proto...

Document Management in Dynamics 365 and Microsoft 365 at the Edge of Your Architecture 14.12.2025 2:39:32

(00:00:00) The Power of Auto Labeling (00:00:22) The Nature of Auto Labeling (00:01:04) Setting Up Auto Labeling Systems (00:02:06) The Role of Training and Simulation (00:03:01) The Enforcement and Explainability of Auto Labeling (00:03:36) Copilot: The Witness with Guardrails (00:04:27) The Benefits of Auto Labeling (00:04:52) A Real-World Scenario: Contract Management (00:05:36) The Importance...

Document Management in Dynamics 365 and Microsoft 365 — The Origin of the Loop 14.12.2025 2:30:23

(00:00:00) The Loop of Lost Documents (00:00:14) The Cycle of Chaos (00:01:13) The Problem with SharePoint (00:01:41) The Fracture of Time (00:02:18) The Audit's Silent Failure (00:09:17) The Knot of Unconnected Files (00:11:12) Dynamics Without Documents (00:14:34) The Four Rolls of Memory (00:16:25) The Cost of the Loop (00:36:02) Memory vs. Storage In this first chapter of the series, we descen...

Who Killed the Customer Journey? Real-Time Journeys, Consent, and Power Automate Forensics in Microsoft 365 13.12.2025 2:04:40

(00:00:00) The Silent Death of a Journey (00:00:46) The Anatomy of a Failed Journey (00:01:07) The Importance of Trigger Evaluation (00:02:11) The Anomaly of Silence (00:03:07) The Role of Consent and Precedence (00:04:09) The Limitations of Static Segments (00:05:30) The Need for Real-Time Evidence (00:14:07) The Unreliability of Manual Processes (00:20:32) The Power of Real-Time Triggers (00:21:...

Enterprise AI Architecture: How to Build Verifiable Multi‑Agent Copilots with Azure OpenAI and Microsoft 365 13.12.2025 35:42

(00:00:00) The Hallucination Pattern (00:00:27) The Trust Problem (00:00:40) The Chain of Custody Breakdown (00:03:15) The Single Agent Fallacy (00:05:56) Security Leakage Through Prompts (00:11:16) Drift and Context Decay (00:16:35) Audit Failures and the Importance of Provenance (00:21:35) The Multi-Agent Architecture (00:26:55) Threat Model and Controls (00:29:50) Implementation Steps The promi...

Power Automate as the Orchestrator: What Actually Works… and What Never Comes Back. 12.12.2025 27:41

(00:00:00) The Awakening Flow (00:00:48) The Mysterious Trigger (00:03:21) Guarding the Flow (00:04:12) The Silent Listener (00:04:45) Binding the Beast (00:05:05) The Golden Rules (00:07:26) Microflows and Security (00:08:09) The Copy-Paste Ritual (00:09:10) The Secret to Success (00:11:19) Urban Legends from the Tenant n this reflective, metaphor‑rich episode of m365.fm, Mirko Peters uses Power...

Stop Document Chaos: Build Your Purview Shield Wall 12.12.2025 25:52

(00:00:00) Red Alert: Building an Audit-Ready ECM (00:00:38) The Problem: Document Chaos and Audit Failures (00:04:07) The Solution: Implementing the Imperial Archive Pattern (00:09:10) Law and Order: Labels, Policies, and DLP (00:14:27) The Audit Crucible: E-Discovery and Compliance Monitoring (00:19:58) Maintenance and Future Readiness: Governance as Crew Discipline (00:25:22) Takeaways and Call...

How Email‑to‑Case, Unified Routing, and Copilot Kill Shared Inbox Chaos 11.12.2025 29:49

(00:00:00) The Night the Emails Died (00:00:39) The Crime Scene: A City of Unread Messages (00:02:35) The Wounds of Manual Triage (00:04:12) The Myth of the Heroic Agent (00:05:05) Enter the Autonomous Agents (00:05:20) The Case Scanner: Cleaning the Streets (00:06:33) The Traffic Controller: Routing with Precision (00:07:49) The Shadow Operator: Drafting with Precision (00:10:10) The Cleanup Crew...

Dynamics 365 Business Impact: How Small Architecture Changes Collapse Cycle Time and Turn Work into Progress 11.12.2025 27:33

Most teams use Dynamics 365 as a filing cabinet. The real question is simple: does your system turn work into progress — or just store activity? In this episode of m365.fm, Mirko Peters shows how tiny, low‑risk structural changes inside Dynamics collapse cycle time, improve every downstream metric, and finally make progress the default. You start with a two‑minute visual micro‑demo, then walk thro...

Dynamics 365 Sales for Membership Management: How to Turn CRM into a Membership, Committee, and Partner Hub 10.12.2025 35:35

(00:00:00) Dynamics 365 Sales as a Membership Platform (00:00:10) Repurposing Dynamics 365 Sales for Membership Management (00:01:16) The Platform Advantage Over Custom Solutions (00:04:12) Membership Management Scenarios Without Pipelines (00:08:25) Data Modeling for Membership Management (00:13:34) Process Redesign for Membership Life Cycle (00:18:19) User Experience and Interface Customization...

Stop Customer Service Chaos: The Dynamics 365 AI Fix 10.12.2025 27:00

(00:00:00) The Fractured Support Inbox (00:00:05) The Broken Access Path (00:00:12) Autonomous Agents to the Rescue (00:00:39) The Hidden Costs of Manual Processing (00:02:42) Standardizing the Access Path (00:04:21) The Mechanics of Autonomous Agents (00:09:07) The Power of Context and Identity (00:10:16) Unified Inbox and Omnichannel Support (00:11:32) Governance and Security in AI-Powered Suppo...

Azure Quantum Hybrid for Real-World Scheduling and Routing 09.12.2025 29:38

(00:00:00) The Quantum Optimization Autopsy (00:00:04) The Classical Optimization Crisis (00:01:39) Quantum's Unique Problem-Solving Approach (00:04:32) QAOA: A Hybrid Optimization Technique (00:09:43) Logistics Network Optimization Case Study (00:14:38) Workforce Scheduling: A Healthcare Example (00:19:03) The Importance of a Sterile Environment (00:25:52) Best Practices for Quantum Optimization...

PowerShell Microsoft Graph API: No Modules, No Dependencies, No Limits 09.12.2025 22:40

(00:00:00) The Future of PowerShell Scripting (00:00:24) The End of Modules (00:00:41) REST API: The Better Alternative (00:03:39) Token Acquisition Methods (00:04:48) The Core REST Pattern (00:05:34) Common Mistakes to Avoid (00:06:23) Quick Wins with Graph (00:07:20) Enterprise Demo 1: Intune Device Cleanup (00:10:22) Enterprise Demo 2: Identity Onboarding (00:13:16) Enterprise Demo 3: Complianc...

Azure AI Foundry Multi‑Agent Systems: Planning, Collaboration, Tooling That Don’t Nuke Prod 08.12.2025 25:27

(00:00:00) The Power of Multi-Agent Systems (00:00:32) The Limitations of Single-Agent Systems (00:02:32) Introducing Multi-Agent Systems (00:03:55) Roles and Responsibilities in Multi-Agent Systems (00:04:47) Building with Azure AI Foundry and Semantic Kernel (00:09:50) Demo Scenario 1: Device Cleanup in Intune (00:13:38) Demo Scenario 2: Zero-Touch Onboarding (00:17:17) Demo Scenario 3: Automate...

Intune Device Management: Why Your Endpoints Are Lying to You (and How Azure Fixes It) 08.12.2025 28:43

(00:00:00) The Promise of Tune and Azure (00:00:37) The Limits of Intune Alone (00:00:57) The Seven Wounds of Unmanaged IT (00:04:05) The Power of Azure Integration (00:06:06) Automation: The Town Bell (00:07:19) Managed Identities: Keyless Authority (00:08:06) Least Privilege and Conditional Access (00:09:00) Functions: Instant Response to Events (00:09:47) The Interconnected System (00:12:20) Re...

Azure Backup Security: The Backup Operator from Hell (and How to Actually Harden Your Vaults) 07.12.2025 22:26

(00:00:00) The Backup Operator from Hell (00:00:35) The Silent Threat of Defaults (00:01:01) The Many Faces of the Backup Operator (00:01:38) The Lullaby of Defaults (00:03:30) Debunking Backup Myths (00:06:44) The Three Paths of Destruction (00:10:57) The Three-Step Protection Strategy (00:15:49) VM Backups: The Favorite Meal (00:17:20) Files and Azure Storage: The Next Victims (00:18:32) The Dem...

Microsoft Fabric Data Platform: Why It’s Becoming the New Operating System for Enterprise Data 07.12.2025 43:22

(00:00:00) The Fabric Platform: A Unified Approach to Data Management (00:00:45) The Fragmentation Problem (00:02:24) Fabric: A Solution to Fragmentation (00:04:37) The Medallion Architecture (00:09:07) Direct Lake and Semantic Models (00:17:30) Workspaces and Security (00:23:44) Edge Cases and Real-Time Operations (00:28:18) Hybrid Walkthrough: One Lake and Purview Security (00:35:59) Seven-Day I...

MCP & Semantic Kernel AI Agents: Building IT Ops Automation That Actually Takes Action 06.12.2025 42:19

(00:00:00) Transforming AI from Talker to Worker (00:00:40) The Shift from Q&A to Action (00:01:50) The Three Ingredients of AI Orchestration (00:04:30) The Six Parts of a Capable IT OPS Agent (00:10:08) Microsoft Stack: The Containment Field (00:16:45) Blueprint I: SK Planner + Graph via MCP (00:22:32) Blueprint II: Azure Open AI Tool Calling with Managed Identity (00:27:40) Blueprint III: Incide...

RAG vs Microsoft Copilot: When You Need Your Own AI — and When You Don’t 06.12.2025 26:23

(00:00:00) The Power of Retrieval Augmented Generation (RAG) (00:00:45) Copilot vs. Large Language Models (00:02:07) Copilot's Strengths and Limitations (00:02:58) The Secret to RAG: Retrieval Augmented Generation (00:03:40) Copilot's Role in Microsoft 365 (00:13:22) The Importance of RAG in Policy and Compliance (00:18:54) Case Study: Transforming a Manufacturing Company (00:23:29) The Impact of...

Intune Security Misconfigurations: Why Your Intune Deployment Is a Security Risk 05.12.2025 29:49

(00:00:00) The Hidden Threats in Intune Deployments (00:00:54) The Modern Predator's Prey: Identity and Authentication (00:01:54) The Interconnected Nature of Cloud Controls (00:02:36) The Five Misconfigurations That Expose Your Ecosystem (00:04:25) Weak Conditional Access: Leaving the Gate Ajar (00:09:50) Missing or Divergent Security Baselines: Posture Drift in the Wild (00:14:39) Privileged Ide...