LVR Podcast

Send us Fan Mail We discuss in this episode: How do you build the right team culture and become an amazing leader if you’re new to recruiting or leading? It’s a scary task for many business owners, but it doesn’t have to be. We dive into understanding team culture with Paul Findlay from REACH Ecosystem. Look at team culture from a leader’s perspective; people do their best work in an environment w...

Send us Fan Mail We’re always looking for new tech that can add value without removing the human element that makes our service invaluable. Enter: the diñeiro app! In this episode, we chat with special guest Ben Shapira about how the app can streamline managing a financial portfolio for brokers and consumers. Most technology solutions currently in the market are designed to simplify the process fo...

Send us Fan Mail The industry has experienced exponential growth in the past 12 months; however, that’s all about to change! The lending environment is shifting, so brokers need to keep up with what’s ahead.  A busy year for the industry meant an emphasis on recruitment, but finding the right staff wasn’t always easy. Taking the time to slow down and focus on recruitment to grow, retain, and perfo...

Send us Fan Mail Back in the day, a broker could do a deal on the back of a fax and voila. These days with more compliance, quality control and deadlines from lenders and clients a broker needs more support and that support can come in the form of smart systems. Broker Engine is a workable tool for any broker. Here's more about Broker Engine:  Broker Engine handles the entire life cycle of th...

Send us Fan Mail A lot of brokers struggle with the attraction and retention side of the business. REACH  is a great tool that business owners can rely upon in their recruitment process to have the confidence that they are finding the right people in the right team. However, it’s also about retaining them and keeping your culture thriving.  The goal is to have a team that love what they do, adding...

Send us Fan Mail Thank You To Our Hosts: Ruan Burger and Marissa Schulze More From Marissa and her company, Rise High Financial Solutions: Marissa Schulze Linkedin  Marissa Schulze Instagram   Marissa Schulze Facebook  Rise High Financial Solutions More From Ruan and his company, Success and Broker: Ruan Burger Linkedin  Ruan Burger Instagram  Ruan Burger Facebook  Success and Broker

Send us Fan Mail How Beneficial Are Pre-Approvals In Changing Market Conditions? Key notes:  Are they worth doing in the current market where assessment rates and interest rates are changing.  We have got to start understanding the time we spend with the client and the time we work for the client.  If you get a client pre-approved through a particular lender and you know that another lender is com...

Send us Fan Mail Diversifying into Commercial is a big topic!  When you work in the Resi space it’s the “know what you and don’t know what you don’t know” point that holds a lot of brokers back about diversifying.  There’s a fear that commercial lending is a bit harder than residential lending, but like anything it’s a learned skill.  Diversifying is important, because if you’re not servicing your...

Send us Fan Mail Markets are changing! Lead flow has been in abundance, and now you could find yourself in a moment where it stops happening, becomes a little harder.  How do you ensure your flow is protected and it remains?  We’ve had a good run of people wanting to buy, due to our last decade of changes and now we’re going to see interest rates rising and the demand for property easing and that...

Send us Fan Mail Key notes:  Each State in Australia has different rules when it comes to risk and insurance. So you need to introduce insurance early with your clients, especially in Qld and SA.  The recent floods have really highlighted exactly what an insurance broker does. It’s super important. Insurance brokers do a similar thing in working one-on-one with a client from A to Z. When it comes...

Send us Fan Mail Going Commercial with Stuart Donaldson From Accendo Financial  Today we’re talking about “Going Commercial” and diversification with equipment finance, asset finance and commercial lending and what will that mean for you with Stuart Donaldson from Accendo Financial.  Commercial is a different beast!  Firstly you need that commitment that you want to diversify, then find ways throu...

Send us Fan Mail The stats don’t lie: the mortgage industry is not representative of the clients we serve. There is a lack of diversity and females in the industry, currently sitting at 25.6% of the total market. Today we're taking a look at how to attract and retain more females into our industry with Jane Counsel.    The biggest challenge we have right now is around retention. We need to tr...

Send us Fan Mail The 5 C’s - well, they stand for: Compliance, Control, Communication,  Common Sense and Client.  Compliance is there to protect you - that’s how you can think of compliance. Follow the system that protects you and it will protect the client as well.  Control is about how you present the package, the platform, your offer - everything to your client.  Control is non-negotiable. This...

Send us Fan Mail Think ahead - be strategic - look at where you’re wanting the business to grow.  What will your role look like in 5 years or 10 years? What will your team’s roles look like in 5 years or 10 years? Think about when and who you will need.  It’s not easy for a small business to know the money coming in vs the money going out and financially not feel ready. It is difficult to let go o...

Send us Fan Mail Offshore vs onshore employment - how it can increase productivity and support your business goals.  As your business grows and you do need more admin support, there are many advantages of offshore teams.  The biggest advantage is a lower cost for offshore teams. Or is it? Sometimes it takes time, a few failed starts to find the right offshore team members.  There is an increased r...

Send us Fan Mail Loan decline is something that every mortgage broker wants to avoid because getting a loan decline for a client is pretty upsetting (not only for the client but also sharing such news is also something that you want to avoid). So, how can brokers handle loan declines better? Communication is Key!   As a mortgage broker, you can educate your client about the possibility that declin...

Send us Fan Mail Success and balance mean different things to different people because we’re all wired differently.  The broking industry gives you the capacity to build something that works for you and your circumstances.  Flexibility is one of the best and worst things about our industry. It means we could work all the time - but that can lead to burnout and deteriorate your relationships. Use a...

Send us Fan Mail Whether you are starting out or well established: find a counsel. Find a mentor. Find someone you can speak to on a regular basis that will give you honest feedback that will help you to move forward.  Be clear on your goals. This will help your mentorship and your counsel.  When you are clear on your goals, you can help to self-inspire and self-motivate.  Be willing to grow, to l...

Send us Fan Mail Today we’re talking all about females in the industry and diversity in our industry; what we’re doing well, what can improve, and why it matters.  Take a listen now. Key points include:   Ultimately our industry should represent the people we serve in the community – unfortunately, what we have seen in recent times is the percentage of females in the industry is decreasing instead...

Send us Fan Mail A controversial topic for our hosts today all around cash back offers: why lenders use this strategy and how it affects you as a broker, and your client! Take a listen now. Key points include:   The timelines, the service the client gets, the process – it can be hard to keep the client motivated to say with the bank when a cashback offer is there but takes so much time and effort...

Send us Fan Mail Thank You To Our Hosts: Ruan Burger and Marissa Schulze More From Marissa and her company, Rise High Financial Solutions: Marissa Schulze Linkedin  Marissa Schulze Instagram   Marissa Schulze Facebook  Rise High Financial Solutions More From Ruan and his company, Success and Broker: Ruan Burger Linkedin  Ruan Burger Instagram  Ruan Burger Facebook  Success and Broker

Send us Fan Mail Thank You To Our Hosts: Ruan Burger and Marissa Schulze More From Marissa and her company, Rise High Financial Solutions: Marissa Schulze Linkedin  Marissa Schulze Instagram   Marissa Schulze Facebook  Rise High Financial Solutions More From Ruan and his company, Success and Broker: Ruan Burger Linkedin  Ruan Burger Instagram  Ruan Burger Facebook  Success and Broker

Send us Fan Mail Thank You To Our Hosts: Ruan Burger and Marissa Schulze More From Marissa and her company, Rise High Financial Solutions: Marissa Schulze Linkedin  Marissa Schulze Instagram   Marissa Schulze Facebook  Rise High Financial Solutions More From Ruan and his company, Success and Broker: Ruan Burger Linkedin  Ruan Burger Instagram  Ruan Burger Facebook  Success and Broker

Send us Fan Mail Top 3 Ingredients to Ensure Success In Broking When you can overcome the obstacles and the tough times, in the beginning, mortgage broking can be a wonderful career and it’s an amazing industry to be a part of.  Broking is about people dealing with people - it’s a fantastic opportunity to do purposeful and profitable work. But what are the ingredients for success?  Top Three Ingre...

Send us Fan Mail To pay or not to pay for leads!? What a good question.  When you are looking for leads and building referral partnerships, you need to ask yourself the question; are you willing to pay for those leads?  It’s hard to stop paying for leads once you have paid for them.  If you’re going to send referrals based on someone’s capacity to do that job, then you can hold them to it. If it’s...