LotTalk Podcast powered by Lotpop

Join Chris Keene, John Anderson, and Renaldo Leonard as they sit down with Brian Benstock—16-time #1 Honda dealer and 15-time #1 Acura dealer worldwide—for an unfiltered conversation about the dealership technology crisis. Learn the uncomfortable truth about team development, discover why mastering your current tools beats chasing new ones, and find out what Brian does at 4 AM that keeps him ahead...

LotTalk hosts Chris Keene and Renaldo Leonard sit down with Frank Knox, AutoAcquire AI founder and former CarMax executive, to discuss winning acquisition strategies for 2026. Learn why data and discipline beat gut-feel buying, how to leverage scarcity over market day supply, and why all acquisition channels work when you have the right approach. Frank shares the CARS framework (Clarity, Accountab...

Kick off 2026 with a hard reset on used car fundamentals. In this LotTalk Season 3 premiere, hosts Chris Keene and Renaldo Leonard break down why “margin compression” is often a self‑inflicted wound, not just a market reality. They dig into velocity, bucket management, and how to make smarter pricing decisions using real‑world SRP, VDP, and lead data instead of gut feel. You’ll hear cautionary les...

Waiting for the spring bounce? Big mistake. In this episode of LotTalk, Jasen Rice (President & CEO of LotPop) breaks down critical 2026 market data that every used car manager needs to know RIGHT NOW. Discover why inventory is up, how pent-up demand is building, and exactly what you need to do in January to dominate Q1. Topics include: aged inventory strategies, shopping by price vs. selling...

Join Chris Keene, John Anderson, and Renaldo Leonard on LotTalk as they break down why bucket management remains the cornerstone of successful used car operations. Discover why dealers struggling with aged inventory, declining shopper interest, and soft market conditions keep returning to this fundamental strategy—and why it works. Learn actionable tactics for moving high-dollar inventory before y...

In this LotTalk episode, Chris Keene, John Anderson, and Renaldo Leonard break down how used car dealers can survive a soft shopper index, fix aged inventory, clean up bloated tech stacks, and get their teams back to fundamentals so they hit 2026 with more gross, more volume, and less chaos. Learn more at www.lottalkpodcast.com

Discover why 22% of car buyers are bouncing from your dealership website in seconds—and what to do about it. The LotTalk hosts break down how millennials really shop for cars, why AI optimization is no longer optional, and the inventory mistakes that will destroy your spring selling season. Learn more at www.lottalkpodcast.com

Learn how to stop relying on price reductions to move aged inventory. Dick Austin from VinCue reveals why merchandising, authenticity, and staff training are the real profit killers in your used car operation. Learn more at www.lottalkpodcast.com

In this episode of LotTalk, Chris, John, and Renaldo break down why the final weeks of the year are the “off-season” that determines a dealer’s success in Q1. From clearing aged inventory and tightening your virtual lot processes to auditing your tech stack and fixing pay plans that drive the right behavior, the team lays out a practical blueprint for entering 2026 with real momentum. If you want...

Former NFL player Cory Procter joins the LotTalk team and shares leadership lessons on accountability, focus, and team culture every dealership can use. Learn more at: www.lottalkpodcast.com

In this no-nonsense episode of LotTalk , Chris Keene, John Anderson, and Renaldo Leonard take aim at overcomplicated dealership habits and inflated egos holding used car operations back. Learn how to simplify your inventory process, sell more cars in the first 30 days, and walk your virtual lot like your physical one. Actionable insights every used car manager needs before heading into 2026. Learn...

In this episode of LotTalk , leadership expert Frank Knox joins Chris Keene, John Anderson, and Reynaldo Leonard to discuss what separates true leadership from management in today’s dealerships. Knox shares why sustainable change starts with behaviors, not KPIs, how to build courageous and communicative teams, and why ignoring data that contradicts your gut can derail your success. Packed with rea...

Industry legend Ed French joins the LotTalk Leadership Series to break down what real leadership looks like in today’s market. From setting clear expectations and keeping score on losses to choosing clarity over comfort, French shares timeless lessons every used car manager and dealer can use to build high-performance teams and lasting success.

Ed Roberts (COO) and Letty Bozard (Dealer Principal) from Bozard Ford Lincoln reveal their proven leadership philosophy in this LotTalk episode. Discover why adaptability beats experience, how to eliminate silos between departments, and the one red flag that should disqualify any leadership candidate. Learn about BTOP (Best Team on the Planet), their framework for building accountability and innov...

In this episode of LotTalk , hosts Chris Keene, John Anderson, and Renaldo Leonard break down how margin compression is crushing used car profits—and what dealers can do to fix it. From merchandising speed and pricing strategy to digital retailing and customer experience, learn the practical steps top-performing dealers use to sell more inventory in the first 30 days and protect their gross.

In this episode of LotTalk , retired Army officer Bryant Love joins Chris Keene, John Anderson, and Renaldo Leonard to share leadership lessons that apply directly to dealerships. Learn how clarity, empathy, and critical thinking can transform your team and boost results. Learn more at www.lottalkpodcast.com

The LotTalk team—Chris Keene, John Anderson, and Renaldo Leonard—unpack today’s shifting used car market. Shopper counts are dropping, inventory is climbing, and old strategies like stockpiling are draining profits. Learn why time is your biggest enemy, how to treat digital leads with showroom urgency, and what financial insights managers need to keep your dealership profitable through the winter...

Learn how to transform your dealership into a true buying center. In this episode of LotTalk, Erik Vigil, John Anderson, and Renaldo Leonard share strategies for smarter inventory sourcing, avoiding aged units, and training your team to acquire more trades. Discover actionable ways to stock what sells, pay your staff to source vehicles, and stay ahead in today’s competitive used car market. Learn...

In this episode of LotTalk , Chris Keene, Renaldo Leonard, and John Anderson break down the latest used car market trends and share strategies for staying ahead when shopper demand cools. From smart pricing and merchandising to sourcing trades over auctions, learn how top dealers make halftime adjustments that keep them winning all year long. Learn More at lottalkpodcast.com

In this episode of the LotTalk Podcast, Chris Keene and John Anderson sit down with Lotpop founder Jasen Rice for a market update dealers can’t afford to miss. They discuss why shopper activity is slowing, how to prevent aging inventory, the truth about used car shortages, and why bucket management and leasing are critical strategies right now. Packed with practical advice, this episode will help...

In this episode of LotTalk, Chris Keene, Renaldo Leonard, and John Anderson tackle one of the biggest myths in used-car sales: that dealers must choose between volume and gross profit. They debunk industry headlines about “tight supply,” explain why aged inventory is killing net performance, and share practical strategies to clean up your lot and win in both profit and volume. Plus, hear how Lotpo...

Amazon is officially selling used and certified pre-owned cars online — and it’s changing the game for dealers. In this episode of Lot Talk , Chris Keene, Renaldo Leonard, and John Anderson break down what Amazon’s entry means for the industry, how to boost your fresh sale rate, and the seven key metrics every dealer must master. Plus, the five factors you control that drive SRPs and how to meet b...

In this episode of Lot Talk, hosts Chris Keene, Renaldo Leonard, and John Anderson tackle the biggest issues plaguing today’s used car dealerships — from gross profit erosion and inventory mismanagement to the decline in sales talent. Learn how to fix middle-bucket bleed, coach your managers, and realign your store with today’s buyer. It’s time to stop blaming the market and start owning your resu...

In this episode, Chris Keene, John Anderson, and Renaldo Leonard dive deep into what really drives success at used car dealerships today. From the power of fast inventory turns to the importance of foundational data, proactive strategy, and using your tools the right way, this conversation is packed with real-world advice. Whether you’re a GM, GSM, or dealer principal, this is the playbook for sel...

In this episode of Lot Talk, Chris Keene and John Anderson tackle one of the biggest issues plaguing used car dealers today—paralysis by analysis. Learn why customers are visiting more dealerships than ever, how to fix your follow-up process, and what it means to truly understand your own store’s data. Packed with actionable tips for increasing gross and volume, this is a must-listen for any deale...