Logistics & Leadership

Brian and Justin tackle the challenge of having difficult conversations—a crucial skill for any leader. They explore why people often avoid these discussions, how to approach them with both empathy and accountability and strategies for ensuring clear and effective communication. Drawing from personal experiences, they share insights on managing emotions, setting expectations, and following up to d...

In this episode, Brian and Justin share their experiences and strategies for overcoming challenges in logistics, especially when brokers face setbacks like being benched by clients. The hosts discuss the importance of resilience, mental toughness, and communication in navigating the industry's complexities. They emphasize re-engaging with clients, building strong relationships with carriers, and f...

In this episode, Justin and Brian tackle the art and strategy of RFP management from a broker's perspective. They break down the intricacies of Request for Proposals (RFPs) and share their insights on how brokers can increase their chances of winning contracted freight. The hosts discuss the importance of building relationships, targeting niche markets, and providing value beyond pricing. Drawing...

In this episode, Justin and Brian put themselves in the shoes of shippers, discussing how to evaluate and select the right transportation partners. They delve into balancing asset-based carriers with brokers, the importance of reliability and performance, and how to build an "all-star lineup" of partners. The conversation highlights key considerations such as references, market conditions, and car...

In this episode, Brian and Justin take a deep dive into the complexities of moving high-value freight. They share actionable insights on carrier selection, risk management, and the role of insurance in ensuring the safe transit of goods worth millions. With real-world examples, they explore common pitfalls, such as inadequate vetting processes and theft-prone scenarios, and provide tips for commun...

In this episode, we explore the intricacies of moving perishable goods, a critical segment of the logistics industry. Justin and Bryan discuss the challenges of handling produce, from ensuring temperature-controlled transit to maintaining client relationships in a high-stakes environment. Bryan shares insights from his 15+ years of experience in the field, including the importance of industry expe...

In this episode, we dive into the pressing challenges and opportunities shaping the freight industry. Brian Hastings and Justin Maines discuss the recent presidential election and its potential impact on freight markets, including driver shortages and regulatory changes. They reflect on navigating the freight recession, share insights into fostering strong industry relationships, and outline strat...

Today we are discussing the critical impact of cutting corners in business, particularly in leadership and sales. We delve into how these shortcuts not only undermine company culture but also result in significant long-term financial repercussion. We also discuss how neglecting proper hiring practices, avoiding tough conversations, and failing to set clear goals can devastate company culture and l...

In this episode, we shed light on the importance of client retention and differentiation in a crowded market. Trust, reliability, and gratitude play a crucial role in building lasting client relationships. Justin & Brian, together share thought-provoking insights and personal anecdotes, including the impactful practice of "Appreciation Friday," where expressing gratitude becomes a routine. The...

From making a memorable first impression to the intricacies of building lasting relationships, this episode offers practical advice highlights the essential strategies needed to capture a prospect's attention amidst the noise. Whether it's doing thorough homework, leveraging LinkedIn connections, or creating personalized outreach, this episode is packed with actionable tips to help you succeed in...

On today's episode on Veritas Vantage, Supply Chain Leaders Brian Hastings and Justin Maines explore the importance of setting and achieving goals, whether they are relationship, health, or career-focused. The hosts discuss the concept of reverse engineering goals to create actionable steps and timelines. Examples include how to set specific weight loss targets, plan personal time, and use account...

We are navigating the aftermath of a full truckload claim after a truck drove off a mountain in Northern California. This episode sheds light on the intricacies and legal hurdles of dealing with claims and the importance of maintaining strong client relationships during turbulent times. Stay tuned as we unravel the practical advice and real-world example in this complicated scenario.  The Log...

In this episode, we dive into the biggest “red flags” to watch out for when hiring in sales and logistics. Hiring mistakes can be costly, not just financially but also in terms of team morale and productivity. We cover common warning signs, like frequent job changes, employment gaps, and negative attitudes, which can indicate deeper issues with a candidate. We also discuss what qualities to priori...

In this episode, Brian and Justin delve into one of the most fragile topic of your relationship with your clients — “trust”. They explore the most common pitfalls, such as misleading clients, poor communication, and taking advantage of situations. Justin shares real-world examples of how quickly trust can erode, even from something as simple as a billing error or failing to notify a client of a sh...

In this episode, we discuss the Federal Trade Commission's recent ban on non-compete clauses in the United States, effective April 23rd. We delve into the implications for both employees and employers, the adjustments companies need to make, and the importance of fostering a strong workplace culture. Through personal experiences, we highlight how the absence of non-compete clauses can lead to grea...

In this episode, we dive into the world of industry conferences, discussing strategies for both acquiring new business and handling vendor solicitations. Learn how to maximize your time, build valuable relationships, and navigate the diverse topics and purposes of these events. Whether you're a predator hunting for business or the prey fending off pitches, tune in for actionable insights and perso...

In today's episode, we delve into the concept of complacency and the challenges of maintaining success over time. Join us as Justin and Brian discuss the pitfalls of hitting a plateau, personal anecdotes from their sales careers, and insights from well-known figures like Ben Newman and Tim Grover. Learn strategies to avoid the seduction of success, keep pushing forward, and redefine what success m...

In this episode, we dive deep into the importance of auditing your inner circle and how the people you surround yourself with can significantly impact your success. We discuss how to identify the right people who push you to be better, hold you accountable, and genuinely support your personal and professional growth. Join us as we share personal stories and insights on how our inner circles have e...

On today's episode, we explore the profound impact of perspective on shaping your future and identity. Hosts Justin and Brian discuss how your outlook influences how you handle situations, react to challenges, and perceive your environment. They share personal anecdotes, discuss the importance of reframing your mindset, and emphasize the value of seeing opportunities in adversity. With insights on...

In this episode, Justin Maines sits down with Josh Lyles, the founder of Sales Dash CRM. Josh shares his incredible journey from starting at the front desk at a gym, to climbing the ranks at Tesla, and eventually venturing into entrepreneurship to create Sales Dash. Our conversation covers the importance of timing in sales, the entrepreneurial mindset, and the importance of resilience. Josh also p...

In this episode, we tackle the anxiety and challenges associated with making a bad hire. Covering topics like identifying poor hires within the first few months, the importance of documentation, leveraging HR resources, and legal advice, the conversation provides actionable steps and corrective measures when dealing with underperforming employees. We delve into approaches for performance reviews,...

In this episode, we delve into the best hiring practices to ensure your team is set up for success. With over a decade of experience, Justin shares his insights on defining non-negotiables during the application process, evaluating resumes, and understanding the significance of first impressions. We discuss the importance of body language, strategic questioning, and digging deeper into candidates'...

In this episode, we discuss strategies for making the most of your investment when attending industry conferences. Learn how to identify the right conferences to attend, the importance of setting clear goals, and practical tips such as creating a targeted list of contacts, scheduling meetings in advance, and leveraging networking opportunities efficiently. Ensure your time, money, and efforts cont...

In this episode, we dive deep into the challenges of standing out in sales, particularly in the logistics sector. Learn practical strategies to differentiate yourself from the competition, from getting past gatekeepers to connecting directly with decision-makers. Discover innovative tactics such as handwritten letters, personalized gifts, and leveraging digital tools like LinkedIn. Understand the...

On today's episode on Veritas Vantage, Supply Chain Leaders Brian Hastings and Justin Maines explore the importance of daily prospecting in the logistics industry, especially during a tough market. Learn various lead generation techniques, such as utilizing CRM systems, leveraging everyday interactions, and focusing on specific industries to refine your sales pitch. Discover how to consistently fi...