TRSA
Linen, Uniform & Facility Services Podcast - Interviews & Insights by TRSA
Who exactly are the thought leaders in the $18-billion-plus linen, uniform and facility services industry? This podcast aims to shine a light on this industry's more than 200,000 employees through thought-provoking interviews with industry insiders and business experts on issues critical to your company and workforce. Most Americans might not realize it, but they benefit at least once per week from the cleanliness and safety of laundered, reusable linens, uniforms, towels, mats and other products provided to businesses, retailers, manufacturers, healthcare facilities, restaurants and hotels.
Where to listen?
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Episodes
Episode 58 – A View from the Hill 31.03.2023 35:28
On the heels of TRSA's recently completed 13th Annual Legislative Conference and Industry Awards Dinner, Bob Cusack, the editor in chief of The Hill newspaper joins the podcast to give an update on the current political climate in Washington, DC. Cusack discusses the state of Congress following the recent midterm elections, the most important issues for the remainder of 2023, as well as what to ke...
Episode 57 – Healthcare: Trends, Opportunities and Challenges 27.02.2023 1:00:22
A panel discussion featuring Randy Bartsch, CEO, Ecotex; Jason Berstein, president, Nixon Medical Inc.; Jim Cashman, CEO, ImageFIRST; Karl Fillip II, CEO, NOVO Health Services LLC; Andrew Kratky, CEO, Emerald Textiles; and Joe LaPorta, president & CEO, Healthcare Linen Services Group, from TRSA's recent Healthcare Conference. The discussion covers several topics, including the prospect of a recess...
Episode 56 – Navigating Organizational Change 01.12.2022 18:53
As you look ahead to 2023, you might be considering changing your company's culture, navigating a new business process or focusing on employee turnover, among other items. As a result, it's important to have a plan in place to keep your business moving in the right direction as you implement and experience change at your company. Michael Davids, senior consultant at Strategic In/Sight Partners, jo...
Episode 55 – Zero Tolerance: Preventing Workplace Harassment 01.11.2022 1:08:53
Melanie Shong Helm, an HR veteran who currently serves as the corporate director of human resources at Crown Health Care Laundry Services, discusses the policies your company should put in place to prepare for acts of harassment and retaliation in the workplace, and how you should respond when an incident is reported. For more information on TRSA's Diversity, Equity & Inclusion Committee, contact...
Episode 54 – Hospitality/Hotel Market: Converting OPLs 01.10.2022 34:19
A trio of executives with more than 110 years of experience in the linen, uniform and facility services industry join the podcast to discuss the hospitality/hotel market and how to convince hoteliers to move away from their on-premises laundry operations and work with a commercial laundry. Bob Corfield, CEO of the Laundry Design Group; Steve Miller, vice president of Victor Kramer Co.; and Terry S...
Episode 53 – PFAS Update 31.08.2022 42:25
John Shaffer, the CEO and principal chemist for EEC Environmental, shares his thoughts on PFAS, the potential for future wastewater-discharge limits and the likely impact on the linen, uniform and facility services industry. For more information on PFAS regulations and their potential impact on the industry, contact TRSA's Vice President of Government Relations Kevin Schwalb at kschwalb@trsa.org .
Episode 52 – CPLM: Pathways to Success 30.06.2022 13:19
TRSA's Senior Director of Certification & Accreditation Samlane Ketevong joins the podcast to talk about TRSA's Certified Professional Laundry Manager (CPLM) credential; how linen, uniform and facility services employees can obtain this certification; and why it will benefit both the employee receiving the credential as well as your business. For more information on CPLM, visit www.trsa.org/cplm .
Episode 51 – Labor Law Update 31.05.2022 9:40
Joe Shelton, a partner in Fisher Phillips Nashville office, discusses the latest wage-and-hour issues, and state and federal employment laws and trends that companies in the linen, uniform and facility services industry need to keep an eye on.
Episode 50 – Establishing Culture and Leading with Empathy 29.04.2022 26:27
Nicole Belyna, field services director at the Society for Human Resource Management (SHRM), discusses how to establish culture at your workplace, the impact of open and transparent communication on your organization's culture, and the ways that the pandemic affected workplace culture. For more information on TRSA's upcoming HR, Health & Safety Summit in Chicago, visit www.trsa.org/hr-hs .
Episode 49 – Employee Engagement: Getting the Right People on Your Team 31.03.2022 26:59
Dan Gonder, the chief operating officer and co-owner of Six Disciplines Consulting Services, discusses methods that you can use to ensure your employees are engaged in their work. To download the Anti-Misery Worksheet that Dan talks about interacting with during the episode, visit www.trsa.org/podcasts .
Episode 48 – Using Proven Teamwork Strategies to Ensure Success 28.02.2022 32:42
Dan Gonder, the chief operating officer and co-owner of Six Disciplines Consulting Services, joins the podcast to discuss the importance of using proven teamwork strategies such as the ideal team player and the working genius assessment, among others, to ensure the success of your organization's strategic plan. To view a Ted X talk from Patrick Lencioni on the ideal team player concept, visit http...
Episode 47 – Successful Strategic Planning 31.01.2022 26:07
Eric Kurjan, the president of Six Disciplines Consulting Services, a firm that has worked with several leading organizations in the linen, uniform and facility services industry, shares his thoughts on strategic planning, and how to set a plan in motion for your business and employees to succeed. For more information, visit www.trsa.org/podcasts .
Episode 46 – Preparing for OSHA's COVID-19 ETS 01.12.2021 30:54
Martine Wells, a partner at Brownstein Hyatt Farber Schreck LLP, gives an update on the status of the U.S. Occupational Safety & Health Administration's (OSHA) Emergency Temporary Standard for COVID-19 vaccinations. Wells will explain and clarify the regulation, outline the steps for compliance and discuss its impact on the linen, uniform and facility services industry. For more information, visit...
Episode 45 – Industry Financials, Labor Issues & More 29.10.2021 12:10
Andrew Wittmann, a senior research analyst at Robert W. Baird & Co., shares his thoughts on the latest data from the Textile Rental Services Survey, a collaborative effort with TRSA, as well as other issues impacting the linen, uniform and facility services industry, such as the ongoing labor shortage. For more information on the survey, contact Wittmann at awittmann@rwbaird.com or Justin Hauke at...
Episode 44 – Increasing Your Route Efficiency 30.09.2021 6:38
Jeff Blum, route supervisor; and Matthew Callope, service manager, at Huebsch Services share their thoughts on the company's recent improvements on the route. For more information on TRSA's Industrial, Uniform & Workwear Committee, contact Ken Koepper at kkoepper@trsa.org .
Episode 43 – Facility Services: Building a Culture of Adding Value 31.08.2021 12:19
Jay Rasmussen, the vice president of sales at Balfurd Linen Service, Tipton, PA, shares best practices for boosting your facility services offerings and revenues. For more information on TRSA's Industrial, Uniform & Workwear Committee, contact Ken Koepper at kkoepper@trsa.org .
Episode 42 – Repurposing Textiles: Prudential and Ambercycle Team Up 30.07.2021 15:34
Chris Welch, the president of Prudential Overall Supply, discusses the company's commitment to sustainability through its Clean Green certification, and how its focus on eco-friendly practices led to its collaboration with Ambercycle, a TRSA supplier partner committed to recycling textile goods, led by CEO Shay Sethi. For more information about TRSA Clean Green certification, visit www.cleangreen....
Episode 41 – Industrial Insights: COVID Recovery, Direct Sales & More 30.06.2021 10:40
John Auriemma, the president of American Wear Inc., East Orange, NJ, discusses the challenges and opportunities presented by the COVID-19 pandemic, direct sales opportunities, the benefits of Hygienically Clean certification and more. For more information on TRSA's Industrial, Uniform & Workwear Committee, contact Ken Koepper at kkoepper@trsa.org .
Episode 40 – 'This Business is in My Blood': A Talk with TRSA's Chair 28.05.2021 40:20
We recently sat down with TRSA's current Chair Noël Hammer Richardson, president of Shasta Linen Supply in Sacramento, CA, to discuss several topics, including family business dynamics, weathering the COVID crisis, the future of the food-and-beverage industry, as well as her vision for the association and the industry moving forward. For more information on TRSA's Linen, Uniform & Facility Service...
Episode 39 – Establishing a DEI Program 27.04.2021 9:09
Joe Geraghty, the chief operating officer and chief people officer at ImageFIRST, shares how establishing a diversity, equity and inclusion (DEI) program with buy-in from the company's senior leadership team has helped ImageFIRST boost employee morale and productivity. For more information on TRSA's Diversity, Equity and Inclusion (DEI) Committee, contact Salita Jones at sjones@trsa.org.
Episode 38 – The Mystery of Teamwork 30.03.2021 14:29
Dan Gonder, the chief operating officer and co-owner of Six Disciplines Consulting Services, joins the podcast to discuss the importance of teamwork in successful organizations and outlines best practices that will help your company build a cohesive team.
Episode 37 – Don't Run with Scissors 16.02.2021 18:31
Casey Mackert, Director of Baldrige Services at Six Disciplines, joins us to discuss the pillars of performance excellence and how following these methods can help your operation achieve its goals. She explains how not having these pillars in place is like running with scissors – potentially dangerous to your organization's well being.
Episode 36 – TRSA Vaccine Update 29.01.2021 19:16
An update on TRSA's advocacy efforts to get the linen, uniform and facility services industry included at the top of the priority list for the continuing rollout of the COVID-19 vaccine. Kevin Schwalb, TRSA's vice president of government relations, gives an update on TRSA's efforts. For more information, visit TRSA's Coronavirus Resource Center at www.trsa.org/covid19 .
Episode 35 – Why Strategy Matters More than Ever 19.01.2021 19:10
Strategy encompasses two sides of the same coin when it comes to defining both short-term and long-term strategies. Linen, uniform and facility services companies need to continue to closely manage the nine key elements of operational focus in a pandemic – also known as the pandemic operational checklist – but you also need to lay out your recovery strategy for 2021. The approval of vaccines and t...
Episode 34 – Political Outlook from Chris Stirewalt 21.12.2020 11:24
An update on the latest news from the nation's capital, and a look at what to expect moving forward as a new administration takes over the White House in January 2021. Joining us to discuss these issues and more is Chris Stirewalt, the digital politics editor at Fox News. Stirewalt has worked at Fox News Channel's Washington bureau since 2010, and will give a keynote address at TRSA's 11th Annual...
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