Less Chatter, More Matter: The Communications Podcast

This week's episode comes from an incredible chat with the super-knowledgeable and talented, Lisa-Marie Vecchio. As so much of what we do as communicators revolves around branding, including making sure that our messaging and visual brand align, plus that the visual brand is applied properly in our work - we thought we'd get an absolute expert onto the show to talk all about it.  In this...

Crisis after crisis after crisis - the last few years have seemingly become a whirlwind of crises; one right after the other. From the pandemic through to hackings, all the way through to full-scale system outages - we've seen a plethora of crises, and a plethora of examples on how not to handle them as a business. So, the next logical thing to wonder might be... how DO you handle these crise...

Whether you’ve seen this trend on your socials or not, this week’s episode of the Less Chatter, More Matter podcast is bringing you our favourite dos and don’ts of the comms world. It's our very own, communications-specific version of the 'Do this, Not that' trend, and we are here to explore it - while using some research from all across the globe to back up our tips. From the langu...

This is the 50th episode of the Less Chatter, More Matter podcast and we are so stoked to reach this important milestone! So stoked, in fact, that we chose this week to tackle a highly controversial topic in the comms world: how to talk about the value of comms to non-comms people. Also known as, how to tell people what you do when they're fairly sure your role is solely making PowerPoints. I...

If you've ever run a workshop, or are preparing to run one in the future, one of the most daunting things isn't necessarily the preparation for the workshop. Rather, it's the execution and the public speaking to ensure engagement parts that concern the majority of us delivering the workshop.  That's why we're excited to welcome the incredible workshop pro, Leanne Hughes, t...

Welcome to 2024, folks... and to another episode of your favourite, the Less Chatter, More Matter podcast. With the beginning of a new year kicking off in style, plenty of us are thinking about what our careers look like, what our year will encompass and where we want to take our roles in the next twelve months. Whether it's your first ever comms role, a new comms role, you're freelancin...

Hello, friend, and welcome to the last episode of Less Chatter, More Matter for 2023. This episode is jam-packed full with all of the most important recaps of the year that was, and what the communications world had to say about  2023. We go over the ins and outs of the year, what was big, what went terribly and how we anticipate the impacts and learnings from 2023 will cross into next year. We’ve...

The second last podcast for 2023 has landed, and with it, your very own checklist for communications planning in 2024! This episode runs you through four big steps that will help you prepare your communication strategy for the year ahead, alongside a criteria of questions you'll need to answer in order to make sure you're set for 2024. Not to mention, we've done the hard yards for y...

It's getting close to the end of the year, and with it comes the ultimate responsibility: crafting an end of year message. Whether that message is for your people or your clients, it's important to create a thoughtful message that not only resonates with your audience, but provides guidance on how the year went, what could've been better and how you anticipate the year ahead's...

Welcome to December friends, and with it, another episode of the Less Chatter, More Matter podcast! This week, we finish off the change comms topic with the people side of change comms and why it matters.  We share a model that explains how people respond to change and some of the techniques you can use to respond in kind (plus, you can use the linked quiz below to find out how you repsond to chan...

If you're involved in communications, you're most likely involved in change work in some way, shape or form. Which is why this week's episode of the Less Chatter, More Matter podcast is going to give you the 101 on how to write a change communication plan. This may seem like a basic skill for those who dive into comms plans every day, but your typical, day-to-day communications plan...

When the words 'behavioural science' get brought up, you wouldn't be alone in immediately thinking about any CSI or Bones show you could fathom. However, behavioural science is not simply used in characterising serial skillers, but rather, characterising people and the way they act, and interact, across a plethora of topics. For example, behavioural science can become a key player i...

Another week, another episode full of knowledge on the Less Chatter, More Matter podcast. However, this week is a special one as we bring to you the perfect case study itself in crisis communications: the Optus outage of 2023. Last week, the hot crisis comms news came in the form of the colossal bin fire that was the national Optus outage (a.k.a the second largest telecommunications company in Aus...

We live in a digital world, and video inundates every channel we use - from intranets and websites, to social media, messaging apps, and more. But why is it such a powerful communication tool, and what are some of the best-practice tips for getting it right? Which is what we asked the exceptional video expert, Joseph Bobadilla from Brown Fox Media House, on this week’s episode of the Less Chatter,...

Our worlds revolve around content these days! But, with so many different channels to reach our audiences, and so many different ways of doing it - it can be difficult to figure out the nuances of each and what is going to work best.  That's why this week's episode of the Less Chatter, More Matter podcast is all about creating and maintaining a content plan for your business or client. T...

Welcome back to the Less Chatter, More Matter podcast. This week's episode starts with the impact of mental health in the workplace to celebrate Mental Health Month here in Australia this October. We asked Cherie Canning, founder of Luminate Leadership, to join us on this episode to explore how communication plays an instrumental role in advocating for mental health issues in the workplace. ...

It's our third birthday!  That’s right, Hey Mel! has been offering our communication and training expertise for three big years, full of big business learnings - learnings that we’d love to share with you. Whether you’re looking to start your very own consultancy, or you’re a lover of all things learning, we’ve got some pretty cool lessons to share from around the world of freelancing and wha...

Gone are the days of simple websites, media releases and CEO emails. These days, we have so many more channels to use and choose. But the challenge is knowing which ones to choose and why! Especially when a new social media app comes onto the market because it can be really tempting to jump onto it right away. And why not? It's the latest shiny thing and apparently everyone is using it… but,...

Do you know what it takes to create a website that is accessible, creative, design friendly, SEO ready, easy to navigate, and fits your brand? All of these things are crucial parts of your website's job in ensuring your brand is taken seriously and that your clients can trust you to deliver on what they need. Which is exactly why this week's podcast is all about website design. We'v...

What exactly is a hard-to-reach person? They're the people in your business who are on the road,  serving customers, on a construction site or simply out of range (like on a plane!).  They aren’t, and simply can’t be, in front of a computer screen all day. But as the people who are often our frontline employees, it's critical to get organisation-wide messages to them effectively.  Unfort...

If you’ve ever heard of the terms Pulse survey, or Employee Engagement Survey - then you’ve most likely had to answer a variety of questions surrounding the effectiveness of communications in your organisation. More specifically, you've most likely had to deal with the repercussions or the aftermath of 'poor communication' being identified in these surveys, and the way by which a co...

On this week's episode, we dive into a new topic: Accessibility. We chatted with the incredible Kelly Thibodeau, who is based in Manitoba, Canada, and is the founder of Squarely Accessible - a social media marketing consultancy and training organisation that focuses on accessibility, content strategy, and digital experience. She's a consultant, trainer, and speaker who's been making...

Oh it’s a sneaky bonus episode! I’ve just returned from the two-day IABC Asia-Pacific Fusion 2023 Conference in Bali, which brought together 70 communication professionals from around the region, as well as Europe, South Africa, and the USA. And while it’s all still fresh in my mind, I wanted to share my key takeaways. In this bonus episode, I’m sharing the three big themes that came out of the co...

Today's episode is all about how you can make yourself an undeniable hire when you're new in your communication career. More specifically, we dive into the key practical skills that every communications professional needs to hit the ground running. So whether that's new graduates, people who are about to graduate or people who are shifting careers - these are the absolute bare bones...

Welcome to the 30th episode of the Less Chatter, More Matter! That means 30 weeks of sharing all the things, and there's still so much more to come! This week, we've focused on how no two brains are the same and how each of us interpret things differently. We've touched a lot in the past on how to communicate in different ways to reach your audiences in a way that is meaningful for...