Learning Uncut

Michelle Ockers is joined by Dr Thomas J. Tobin to explore the application of Universal Design for Learning (UDL) in an organisational context. They discuss how Learning and Development can act as a catalyst for fostering a culture that prioritises inclusivity in both design and content delivery. Tom shares his journey into UDL and explains why these principles are vital not just for the minority,...

In this episode of Learning Uncut, Lozanne Pretorius discusses how Mitsubishi Motors Australia has used the MiCareerTrak program to foster a customer-centric culture in an industry facing rapid technological and customer expectation changes. She explains how the program was designed to build adaptive skills and resilience, essential for navigating the volatile, uncertain, complex, and ambiguous (V...

Pauline Rebourgeon and Peter Sheppard from Ericsson discuss how they are innovating with AI for learning and development. They outline how Ericsson's Learning NEXT community fosters a culture of experimentation with emerging technologies to support learning and development. Pauline and Peter discuss the importance of community in scaling these efforts, and the strategic balance between quick wins...

David Kelly, Chairman of the Learning Guild, joins Michelle Ockers to discuss how to make sense of technology trends as an L&D professional. Their discussion explores why trends matter and how to stay abreast of trends, including attending conferences, how to find experts to follow online, and leveraging your network. They also discuss how to think critically about trends and make better choices a...

Henriette Kloots and Evitha Scharloo, Co-founders of Interlocked, join Michelle Ockers to discuss the World of L&D and the World of Impact Maps. These maps use associative cartography to visualise the journey from learning to performance and impact. The World of L&D Map creates a tangible common language that prompts effective analysis within L&D teams, helping members to collectively shape their...

Mehri Doyle joins Michelle Ockers to discuss the use of small private online courses (SPOC) at Australia's Department of Foreign Affairs and Trade. These online courses have a focus on social learning with the use of online asynchronous community through educators and peer collaboration. This program has had great success, increasing reach of learning resources 10-fold, receiving recognition throu...

Sonali D'Silva joins Michelle Ockers to discuss the importance of psychological safety for learning. Their discussion commences research backed benefits of fostering psychological safety both in individual teams and across the organisation as a whole. They then delve into five key strategies for fostering psychological safety in learning environments. This episode will leave you with practical app...

Dan Redman joins Michelle Ockers to discuss the development and implementation of a conversational AI coaching tool to improve performance in HSBC's contact centres. The tool has largely replaced face-to-face role plays with AI-powered simulations. This provides employees with a safe environment for on-demand skill practice with immediate AI feedback, and the option of sharing with managers for ad...

Dinye Hernanda joins Michelle Ockers to discuss her experiences as a learning and development professional in the start-up and scale-up space. They explore the main challenges that arise across key stages of start-ups, delving into the specifics of the onboarding process. Dinye shares her 70/30 approach to skill development and provides a real-world example of how L&D professionals can shift the n...

Chemène Sinson and Michelle Ockers recap their experiences at the 2024 Australian Institute of Training and Development (AITD) Conference. They reflect on key themes such as collaboration, inclusion, learning design and the impact of AI on the future of learning and development. The conversation highlights standout sessions and speakers including both keynotes and case studies. Chemène and Michell...

Peter Sheppard discusses Ericsson's transformation into a skills-based organization and how it has positioned Ericsson to put skills to work. Ericsson is leveraging skills to create visible simplicity and streamline the employee experience. This transformation has led to improved retention, inclusion, accessibility, and enhanced career progression and recruitment. Peter also shares insights into h...

Nigel Paine joins Michelle Ockers to discuss the importance and methodologies of fieldwork in leaning and development. The discussion focuses on identifying when fieldwork is necessary and how it can effectively uncover barriers and solve problems. Through practical real-world examples and high-value questions, this episode will leave you with applicable insights to get started or improve your fie...

In this episode of Learning Uncut, Michelle Ockers is joined by Donald H Taylor and Egle Vinauskaite to discuss their research report 'AI in L&D: From Talk to Action'. This episode is filled with insight and actionable takeaways on the pitfalls and opportunities of AI utilisation in learning and development. This discussion includes the most fundamental things you can do to use AI to its full exte...

Michelle Parry-Slater joins Michelle Ockers to discuss why effective compliance learning is crucial and how it can be transformed into a valuable learning experience. Illustrated with real-world examples, we discuss how to ensure that compliance learning is relevant, engaging and effective in driving required behaviours and an interest in further learning in your organisation. Hosted by Michelle O...

In this solo Learning Uncut Elevate episode Michelle Ockers introduces the resource 'Cultivating Learning in Workplace Communities' – a tool to help people to take deliberate action to cultivate learning in existing workplace communities. She provides a behind the scenes look at the thinking and debate between her and resource co-creators Shannon Tipton and Laura Overton that shaped this resourc e...

Courtney Blackman from Lander & Rogers law firm discusses their work leading innovation in the legal industry. As Head of Partnerships for the firm, Courtney oversees key initiatives like the Law Tech Hub accelerator program for startups and scaleups and AI clinics in partnership with universities. The conversation provides insight into fostering an organisational culture of continuous learning an...

Courtney Blackman from Lander & Rogers law firm discusses their work leading innovation in the legal industry. As Head of Partnerships for the firm's AI Hub, Courtney oversees key initiatives like the Law Tech Hub accelerator program for startups and scaleups and AI clinics in partnership with universities. The conversation provides insight into fostering an organisational culture of continuous le...

Nick Petch from Deloitte introduces the innovative concept of Skill Sprints. Skill Sprints accelerate skill acquisition by integrating learning experiences with real-world job tasks. Sprints focus on job tasks and seek to build task related skills. This method allows perople to plan and prioritise their learning activities based on their work. It's a personalized, action-based learning experience...

Learning Uncut's Chief Learning Strategist, Michelle Ockers, provides a practitioner's perspective on the first three recommendations for maximising your training spend in the Ready, Set, Upskill Research Report. This episode follows on from Elevate 31- Ready, Set, Upskill Research Report. The report was released in March 2024 and provides a snapshot of the Australian skills landscape for employer...

Compliance training doesn't have to be a boring 'click next' activity that people endure. James Woodman from Acteon discussed the innovative multi-faceted 6-week campaign they developed to drive behavioural change related to the code of conduct at Channel 4 in the UK. This episode will inspire learning professionals seeking to create meaningful learning experiences that drive behaviour change for...

Kade Brown from RMIT Online and Rhiannon Yetsenga from Deloitte Access Economics discuss their latest research on the skills landscape in Australia. The 'Ready, Set, Upskill' report was released in March 2024. We explore the nuances and contradictions in the data about key skills gaps in Australia, prioritisation and investment in skills by organisations, and the employee blind spot in the need to...

Since 2015, job skill sets have changed by 25%, and this is expected to rise to 65% by 2030. LinkedIn's data shows the evolution of skills required for jobs, emphasising the need for a skills-based approach to talent management. In this episode we take a look at how LinkedIn is supporting their workforce with a skills-based approach to career development with their Director of Career Development,...

Kath Hume's professional focus encompasses both workforce planning and L&D. She's the perfect person to explain what workforce planning is and the role of L&D in strategic workforce planning. After outlining the three 'horizons' of workforce planning – strategic, tactical and day-to-day, Kath using the six B's (Bind, Build, Borrow, Boost, Bounce, Buy) to outline how L&D can support workforce plann...

Ryan Tracey, brings over two decades of experience in learning and development to the table, from his early days in e-learning design and development to mastering the art of scaling L&D initiatives across diverse and widespread organisation landscapes. He shares his experience generously in this episode, peppering his advice with real-world examples. We discuss when training at scale is the right...

What's new in learning and development in 2024? Whether we're talking about what's hot, or what concerns us, you might be forgiven for thinking that the answer can be expressed in two letters: AI. But things are more complex than that. Donald H Taylor, lead researcher, discusses key insights from the L&D Global Sentiment Survey 2024. Hosted by Michelle Ockers   Transcript and related resources: ht...