Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond

http://leanblog.org/357 Joining me today for episode #357 is Michael Conroy, M.D. , the Chief Medical Officer of Sutter Medical Group in northern California. Mike was previously the Medical Director of the Lean Promotion Office for the Palo Alto Medical Foundation and he was in that role when we first met about a decade ago. We collaborated on some Lean workshop training material for him to delive...

http://www.leanblog.org/356   My guest for episode #356 of the podcast is Amy C. Edmondson , PhD, the Novartis Professor of Leadership and Management at the Harvard Business School. She is the author of three books on teaming and her most recent book is the topic of conversation today: The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth ....

Http://www.leanblog.org/355   So, an engineer, an architect, and a nurse walk into a hospital... no, that's not a setup for the punchline to a joke.   Today, in episode #355 of the podcast, I'm sharing three short conversations with three people who have very different backgrounds, but they still all ended up working to improve healthcare.   We have a Toyota-trained engineer ( Isaac Mitchell ), wh...

http://www.leanblog.org/354 Joining me for episode #354 of the podcast is Kim Hollon , the CEO and President of Signature Healthcare, based in Brockton, Massachusetts. I first met Kim about a decade ago and, as we discover during the podcast discussion, one of my Lean healthcare clients in Dallas was later an important influence in Kim's discovery and embrace of Lean. What prompted the podcast int...

Links and full transcript:  http://www.leanblog.org/353 My guest for Episode #353 of the podcast is somebody whose work I've appreciated for a long time -- Quint Studer. I was first introduced to his book Hardwiring Excellence back in 2005 and I've been following his work (and reading his books ) ever since. Today, we'll talk about "hardwiring" and other concepts from his first book. We will also...

http://www.leanblog.org/352   Joining me for Episode #352 of the podcast is Frederick Southwick, M.D. He is a Professor of Medicine and is also Director of Patient Care Quality and Safety in the Division of Hospitalist Medicine at the University of Florida in Gainesville.   Fred is the author of many books including Critically Ill: A 5-Point Plan to Cure Healthcare Delivery . In the podcast, Fred...

http://www.leanblog.org/351   Joining me for Episode #351 of the podcast are my friends Joel Tosi and Dion Stewart , co-founders of the company Dojo & Co . They're the authors of the new book (to be released on November 19) called Creating Your Dojo: Upskill Your Organization for Digital Evolution .  A "dojo" is a learning environment -- whether that's for the martial arts or if it's a "safety doj...

http://www.leanblog.org/350   Our guest today is Tim Turner, who joined us previously in 2010 for episode #90. Tim was the lead author for a book called One Team on All Levels that was about the Toyota plant and its people in Kentucky. Tim was involved in the ramp up of Kentucky Lexus production and then left Toyota after 22 years. He was at another manufacturing company and now works as a consult...

http://www.leanblog.org/349 -- show notes My guest for episode #349 is  John Dyer , president of his consulting firm, John Dyer & Associates, Inc., and author of the new book, The Façade of Excellence: Defining a New Normal of Leadership , which will be released on October 1, 2019.   John has been a guest previously in episodes # 229 and # 280 , talking about Dr. W. Edwards Deming, "The Red Be...

http://www.leanblog.org/348   Our guest today for Episode 348 is Cinnamon Dixon , Director Of Continuous Improvement at Cleveland Clinic. I interviewed her for the KaiNexus Continuous Improvement Podcast series and I'm cross posting that interview here to give it more exposure.   Our KaiNexus team members who were at the Lean Healthcare Transformation Summit in June were really impressed with Cinn...

http://www.leanblog.org/347   Our guest today for Episode 347 is Brad Parsons, the CEO of NEA Baptist, in Jonesboro, Arkansas. NEA Baptist is a 228-bed hospital and 140-provider medical group serving northeast Arkansas -- part of Baptist Memorial Health Care Corporation.   Brad is also the co-author of the new book Creating an Effective Management System: Integrating Policy Deployment, TWI, and Ka...

  http://www.leanblog.org/346     Joining me for Episode 346 of the podcast is Mark Ryan , a Transformation Coach and Lean Six Sigma Black Belt at Franciscan Health.   Mark will be one of the hosts and facilitators at our upcoming " Kaizen Live! " site visit event at Franciscan St. Francis Health in Indianapolis. Only two spots remain, so register today if you'd like to join us.   As we talk about...

  http://www.leanblog.org/345  

http://www.leanblog.org/344 Remastered audio June 2021 Joining me for Episode #344 is  David Reid , a mechanical engineer whose career has taken him from improvement work at Michelin Tire, to being a pastor, to now helping the Chick-fil-A restaurant chain improve through  Lean  and  Kaizen  practices and mindsets. I was really excited to see the cover story that was in the May 2019 issue of ISE Ma...

My guest for Episode #343 of the podcast is Amanda Mewborn , an executive director of project management for Piedmont Health . I've known Amanda through the Society for Health Systems and she's one of the very small number of people I know with both engineering and nursing degrees. She has a B.S. in Industrial and Systems Engineering and an M.S. in Health Systems from Georgia Tech and a B.S. in nu...

For links and more, go to http://www.leanblog.org/342 My guest for Episode #342 of the podcast is  Adam Ward , the author of  Lean Design in Healthcare: A Journey to Improve Quality and Process of Care . Adam is an innovation process expert and independent advisor. He spent the first 12 years of his career designing cars for Honda and the next 12 years working with Fortune 500 companies to turn ar...

http://www.leanblog.org/341 My guest for Episode #341 of the podcast is Dr. Rob Hackett, an anaesthesiologist in Sydney, Australia. Rob has become known around the world for his role in what's now called the “Theatre Cap Challenge” — a method for improving communication and, thereby, improving patient safety and outcomes. As we talk about today, Rob had the idea of writing his name and role on his...

Here is a special sample preview of a new podcast... the “Lean Whiskey” Podcast If you like it, please subscribe by searching your podcast directory for "Lean Whiskey" or go to www. LeanWhiskey.com. About the Podcast Mark Graban  and  Jamie Flinchbaugh  are two guys with a lot in common: Lean, writing books, speaking, consulting... and a love of good whiskey. Like the Car Talk guys, they both went...

Joining me for Episode #340 of the podcast is  Dr. Joy Furnival CEng MIET , an experienced senior NHS manager, improvement leader, and chartered engineer. I first crossed paths with Joy at a  Lean healthcare event in England back in 2007 . At the time, she was working for  David Fillingham and the Bolton NHS Trust , which was an early adopter of Lean in the NHS. In this episode, we talk about how...

Joining me for Episode #339 of the podcast is  Charles Protzman , author of a great number of Lean healthcare books. Today, we are talking about a book that he wrote for a broader audience,  The BASICS Lean Implementation Model: Lean Tools to Drive Daily Innovation and Increased Profitability . I first met Charlie over a decade ago when I worked for Johnson & Johnson's VauMetrix Services consultin...

My guest for Episode #338 is Mr. Grey Dube, the Chief Executive Officer at Leratong Hospital. He has over 40 years' experience in the Public Service, including time as CEO since 2005. Leratong Hospital is an 855 bedded regional hospital with over 1700 staff members, located in Mogale City, Krugersdorp, South Africa (just east of Johannesburg). Grey is the third consecutive hospital CEO guest, incl...

It's my second straight podcast with a healthcare CEO. This time, joining me for Episode #337 is Vance Jackson, FACHE, FACMPE, the President & CEO of Davis Health System, based in Elkins, West Virginia. Vance and I talk about how he was admittedly skeptical about Lean at a previous healthcare organization. But, over time, he realized the importance of Lean and the need for him to lead differently...

My guest for Episode #336 is Gladys Bogoshi, the Chief Executive Officer at Charlotte Maxeke Johannesburg Academic Hospital, one of the ten central hospitals in South Africa and the main teaching platform of the University of the Witwatersrand. The Hospital is situated in Johannesburg and has a bed capacity of 1189. Gladys is going to be a keynote speaker at this year's Lean Healthcare Transformat...

It's two Barrys in a row on the podcast, as my guest for Episode #335 is Barry O'Reilly and we're talking, in depth, about his latest book, Unlearn: Let Go of Past Success to Achieve Extraordinary Results. Barry is a business advisor, entrepreneur, and author who has pioneered the intersection of business model innovation, product development, organizational design, and culture transformation. See...

Joining me for Episode #334, all the way from Australia, is Barry McCarthy. Barry spent more than 15 years in leadership roles with Toyota in Australia and now works as an Associate with consulting firm Honsha. We were able to spend a lot of time talking when I participated in Honsha’s Executive Development Mission trip to Japan late last year. One thing we talked about quite a bit was Barry’s exp...