Leading Learning Podcast

Learning businesses that look for results strive to change behavior. They want to develop and deliver learning experiences that support learners in doing something new or doing something better. But designing for behavior change requires a specific focus and understanding of how learning works. Luckily, Leading Learning Podcast co-host Jeff Cobb gets to talk with an expert in designing learning fo...

This episode will take 30+ minutes to listen to—or less if you like to speed up the audio. But, however long it takes you to get through the episode, we hope you’ll take away at least three things you can use in your learning business. Find a sheet of paper or open a note-taking app, and write down the numbers 1, 2, and 3. As you listen to this conversation with Dr. Brian McGowan, fill in a takeaw...

The average learning business does a lot. Add what a learning business could or should do to what it already does, and the list of possibilities is overwhelming. This episode of the Leading Learning Podcast focuses on four often-overlooked areas where we think investing more time and energy will pay off for learning businesses: supporting subject matter experts, providing practice opportunities, e...

Developing effective learning products should be a central goal of all learning businesses, and one way to gauge effectiveness and then refine learning products is with learner surveys. In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with a true expert in the domains of learner surveys and learning effectiveness: Dr. Will Thalheimer. Will is a consultant, speaker, research...

Learning businesses should base their design choices on evidence-based practices. But keeping up with the latest research takes time and energy that many learning business professionals simply don’t have. Luckily, people like Jane Bozarth exist to help bridge the gap between academic research and the implications for the design and delivery of learning experiences. Jane Bozarth has spent many year...

Practice is a powerful tool for learning, and, when you stop to look at what you do on a daily or weekly basis, you’ll see how common and natural practice is in so many realms. But too often learning businesses don’t incorporate practice into their portfolio of offerings. In this episode of the Leading Learning Podcast, we focus on practice, but, rather than take a learning science-backed view, we...

Soft skills training is a different beast than technical training, and Manny Avramidis, president and CEO of the American Management Association, knows this well. AMA provides management development and educational services to individuals and organizations in over 100 countries, with a primary focus on soft skills. In this episode of the Leading Learning Podcast, Manny talks with co-host Jeff Cobb...

Social learning is a fundamental, age-old method of learning. But it got somewhat lost in the broader adoption of digital learning, especially self-paced e-learning, that happened in the last 20 years, and social learning suffered again during COVID. But, done right, social learning is a highly effective and efficient way to learn. Our guest in this episode is Nellie Wartoft, founder and CEO of Ti...

The Leading Learning Podcast is just one part of what we do at Leading Learning. In this episode, we reintroduce Leading Learning and the range of resources, education, and insights Learning Learning provides to learning business professionals. In brief, Leading Learning provides resources, education, and insights to learning business professionals, and we provide those resources, education, and i...

On the Leading Learning Podcast, sometimes we get to talk with someone whose thinking and research have deeply influenced our work and lives. Such is the case with Ellen J. Langer, AKA the mother of mindfulness. Dr. Langer was the first woman to be tenured in psychology at Harvard, where she is still professor of psychology. The recipient of three Distinguished Scientists awards, a Guggenheim Fell...

Diversity, equity, and inclusion (DEI) are important goals for any business, including learning businesses. In the wake of George Floyd’s murder, DEI gained ground, but many initiatives, unfortunately, have faltered or been cut completely in the years since. Our guest in this episode is Miranda McKie, founder and CEO of McKie Consultants, a strategic consulting firm focusing on diversity, equity,...

Business models are a key part of the strategy of any business. But, in our experience, learning businesses often take a set-it-and-forget-it approach to business models. In this episode of the Leading Learning Podcast, we make the argument for why you should regularly revisit your business model. We also discuss the four key facets that are part of any business model: those are who you charge, wh...

There are three goals at the heart of almost all learning businesses: reach, revenue, and impact. Generating revenue is essential in helping learning businesses reach the right audience and make an impact. In this episode, co-host Celisa Steele delves into the topic of revenue with Brent Keltner. Brent began his career as a PhD social scientist and spent 10 years conducting qualitative research in...

Learning ecosystems, learning engineering, learning in the flow of life and work—these could be a list of top buzzwords. But each has gained attention for a reason. Each is important in the design and delivery of effective lifelong learning, continuing education, and professional development, and each gets its due in this episode, which features a conversation with Sae Schatz. Sae formerly served...

Innovation is crucial to the continued success of any organization, and that’s arguably truer for learning businesses than it is for many other types of organizations because of their focus on external learners and the field, industry, or profession those learners serve. In this episode, we unpack that assertion while also breaking innovation down. Innovation isn’t monolithic and uniform. Rather i...

Managing content well and communicating effectively with audiences are two key competencies needed by a learning business that wants to thrive, and taxonomies and metadata can play an important role in both. Stephanie Lemieux is an information management consultant specializing in taxonomies and metadata. Educated as a librarian, Stephanie is now president and principal consultant at Dovecot Studi...

Empathy is essential to both learner-centered design and effective leadership, and empathy with doubly disadvantaged individuals, like Black women, can be that much more important—and rare. L. Michelle Smith is a certified executive and personal coach whose work is informed by positive psychology and neuroscience. She’s the author of three books, including Yes Please! 7 Ways to Say I’m Entitled to...

Travel can serve as a field laboratory for learning. Whether a trip is short or long, near or far, done alone or with others, travel offers an opportunity to learn. In this episode, co-hosts Jeff Cobb and Celisa Steele discuss the pre, during, and post phases that make up both travel and learning experiences; feelings of belonging and othering that can arise; and the value of learning business pro...

If we had to pick just one thing as the key to the success of a learning business, we would argue for the learning experiences offered because those learning experiences are at the core of what learning businesses do. In order to offer effective learning experiences, we need a solid understanding of adult learning theory. Although many of learning business professionals are already familiar adult...

It’s an old debate in education, whether learning needs to be for something or whether learning in and of itself is of value. Looking at the rise of STEM and the growing focus on skills-based, job-relevant training, one might conclude that the for-something side is winning the debate. And, yet, soft skills and less immediately applicable subjects endure. In this episode of the Leading Learning Pod...

The traditional long summer break from school in the U.S. can mean fun in the sun—and summer learning loss (SLL). While SLL is a documented phenomenon, not all K-12 students lose the same skills and knowledge over the summer. In fact, some make gains over the summer holiday. One of the most important things students can do to improve is read. And reading can be a powerful driver of learning for ad...

To be a learner, we have to identify as a learner, and belonging is critical to self-identification. That means all learning businesses need to think about how they can create situations and offerings where individuals feel a sense of belonging. Dr. Susie Wise is a learning experience designer and author of the book Design for Belonging: How to Build Inclusion and Collaboration in Your Communities...

Competition from free and low-cost offerings is a reality for many learning businesses. But it’s also true that most learning businesses do offer—or should offer—free or low-cost options in their own portfolios. CMEpalooza offers an interesting case study to examine both for competitive insight and as a potential model to emulate. Scott Kober and Derek Warnick produce CMEpalooza, a free biannual v...

What does the term "lifelong learning" mean for you? It’s an important question for learning business professionals to ask because taking the time to reflect can lead to a better understanding of the influential role your learning business plays in your stakeholders' lifelong learning journey. In this episode, we explore the history of lifelong learning and major viewpoints on what it...

The full, complete experience of the learner—from before they decide to sign up for a course or event, until after it's over—should be a primary concern for all learning businesses. In this episode of the Leading Learning Podcast, co-host Jeff Cobb is joined by return guest Diana Howles, CEO and co-owner of Howles Associates, which specializes in virtual training, virtual presentation coaching...