Leading At The Next Level

We've worked closely with David and Robert Bates, and their team at Alcova Mortgage - Harrisonburg for several years and we're thrilled to work with them as Small Business Partners on The 2025 Leadership Legacy Experience with Dove Development & Consulting on Friday, June 13 at JMU's Atlantic Union Bank Center! David, Robert, and their entire team work tirelessly to educate the community and p...

Ben Coffman MA, EFO, NRP has been a friend for nearly forty years. He currently serves as Deputy Fire Chief - Emergency Management Coordinator for Frederick County (Virginia) Fire & Rescue. He retired after more than 20 year's service in Fairfax County Fire & Rescue Department. Additionally, Ben serves on the National Capital Region Incident Management Team, traveling to disasters across t...

We are thrilled to have Pioneer Bank as Keynote Partners of The 2025 LeadershipLegacy Experience with Dove Development & Consulting ! Pioneer Bank has served our communities for 115 years! This independent and locally-owned bank is dedicated to serving its neighbors. It's fulfilling to see their quality customer service and team interactions as they 'stay big enough to do it all and small enou...

We've worked closely with Jordan Rohrer and his team at The Power Connection for several years and we're thrilled to work with them as Next Level Leadership Partners on The 2025 Leadership Legacy Experience with Dove Development & Consulting on Friday, June 13 at JMU's Atlantic Union Bank Center! The Power Connection has an outstanding reputation in the Shenandoah Valley and beyond for providi...

We've worked closely with Josh Stephens and his team at Rockingham Petroleum Cooperative for several years and we're thrilled to work with them as Keynote Partners on The 2025 Leadership Legacy Experience with Dove Development & Consulting on Friday, June 13 at JMU's Atlantic Union Bank Center! Rockingham Petroleum Cooperative services more than 15,000 customers throughout Virginia and West Vi...

We love having Blue Ridge Insurance Services as a Resource Partner of The 2025 LeadershipLegacy experience with Dove Development & Consulting ! Blue Ridge Insurance Services, Inc., are dedicated to their customers. They strive to provide a positive atmosphere and build longstanding relationships through integrity, respect, and superior product knowledge and service. They prioritize your needs...

Make no mistake, knowing what our team members are looking for from us is not terribly complicated! They will make a point of telling us. That will generally (but not always) be direct and verbal early in our process of working to earn leadership with them, but it will get harder and harder to hear and see if we’re not responsive. And if we allow them to go unheard long enough, we may have the opp...

I completely understand how many daily issues demand the attention of a business owner, an executive, a manager, and even front-line supervisors. But if we’re going to be the leader who truly does provide our team members with what they’re looking for—and deserve—from us, we will have to make it a priority! Even for the folks in these roles with the purest and most unpersuaded intentions, keeping...

As we’ve worked through each of these individual profitability killers, my goal has been to provide you with some basic, practical steps you can take in applying specific behaviors that help you communicate with and lead your team members more effectively, making a measurable difference in your organization’s bottom line. Based on the results I’ve seen personally, putting even a few of these steps...

Join the movement towards purpose-driven leadership and empower yourself and your team to not only succeed but thrive! In this exclusive live stream/podcast event, you'll get to hear from some of some of the first people who had access to this new book, learn how you can pre-order the ebook for just $.99, and get access to a special GIFT we won't be offering ANYWHERE else! Leading With A Clear Pur...

When we’ve done the work to provide the right training, understanding that not just any training will help us capture lost profitability, we should see the results immediately—through how our team members get things accomplished and in our bottom line! Here’s how an article from Chron.com called “Effects of Training on Employee Performance” detailed the impact we should be seeing: "Companies can r...

Now that we’ve looked at how much profitability is wasted when an organization spends money on the wrong training or even training that isn’t absorbed or applied, let’s get serious about an approach we can take to make sure we’re providing the proper training for our team members, for their current roles as well as the roles they’d like to move toward in the future. While this isn’t all that compl...

We’ve looked at several profitability killers affecting nearly every business. Through this process, I’ve intentionally made a case for how effective leadership—while often viewed as something soft or intangible—can make an immediate and measurable impact on each. While I’ve provided some practical steps that we can each take individually to begin capturing the profit that’s being killed, we can’t...

How we view things determines how we do things.  During my time working in Hospice, I gained a deep perspective that every day we get to do the things we do each day.  At the time, I did not want to work.  I wanted to be home with my children.  Both our son and daughter were struggling in a variety of ways and I had a deep desire to be with them because they needed more of me.&...

If you’re not sure how difficult and even awkward it is to unlearn and relearn something then try writing with your non-dominant hand. (an exercise we provide in a session describing growth and change.) It was Alvin Toffler, an American Businessman and Author who said, “The illiterate of the 21st century will not be those who cannot read and write.  But those who do not learn, unlearn, and re...

The art of leadership learning is the intuitive piece of gaining the right skills to lead effectively.  It’s not the Science of Leadership although we’ll talk about that, it’s the Art of Leadership (specific to how we can learn at a high level). These skills enable you to see ahead further than others may see, to not only learn leadership but apply what you learn for guaranteed growth, and to...

Running a successful professional dealership is complex, complicated, and perpetual! Keeping operations running profitably, securely, and legally can feel like trying to tuck an octopus into bed at night while the tentacles keep flopping all over the place! Tuck The Octopus will show you how to build a compliance program successfully and flag the important types of risks to consider to safeguard y...

If we’re going to have any real shot at avoiding the cost of a poor promotion, recognizing the right candidate to promote isn’t just a nice idea; it’s something we have to do effectively time after time. Not only will that help capture so much of the profitability that’s far too often lost in the process, but it will serve as a foundation for building the kind of succession plan our organizations...

Since we now have a solid understanding of how a poor promotion can kill profitability, let’s dig into what we need to look for when considering existing team members for any leadership role we need to fill in our organizations. I’ve seen firsthand how valuable an internal promotion process can be for a company. The opportunity to apply for, interview for, and even accept different positions playe...

An article from Forbes.com called “Promoting Wrong People Hurts Employee Retention and Productivity” opens by stating, “Managers are key to employee retention and productivity. But many companies don’t promote into management the people who would do the best job as managers.” A separate article from human resources consulting firm Insperity called “You Promoted The Wrong Person, Now What?” shared...

Whether we can tie it directly to a profit and loss statement or not, the costs any organization incurs when no one is held accountable are significant. Those costs can be so high and spread across so many business areas that it’s almost impossible to imagine leaders not recognizing the need for more accountability— almost impossible but certainly not entirely impossible because it happens pretty...

If we want to avoid the costs that pile up when no one is held accountable and capture the profitability that’s so often killed as a result, the first step is realizing there’s even a problem. Before you tune me out here, I’m not inviting you to an AA meeting! When there’s a leadership issue, it’s anything but anonymous. That said, recognizing the need for more accountability can be challenging. I...

Okay, leaders, I’m counting on you to have done the work to address the last profitability killer we looked at, The Cost of Confusion , by taking steps to set clear expectations for your teams. Even with the most detailed explanation, though, we’re not likely to see our team members meet or exceed those expectations—at least not over the long haul—if we don’t have a culture of accountability. With...

  To have a mentoring mindset you have got to always add value to others. To have the correct mindset around this is to believe this is an opportunity and not just a task to accomplish.  Do you see adding value to others as something you have to do?  Or are you treating it as a discipline or a task to check off the list?  Or, are you approaching adding value to others as an opp...

  Here’s some questions to find out if a mentor would be beneficial for you. Would you like to have a trusted and experienced person to bounce ideas off of? Are you making a transition or considering a transition and would like access to a proven leader in making successful transitions themselves with a powerful track record of also helping others do the same? Are you in a new role with respo...