Leadership in the Dealership

Every automotive tech breakthrough and market innovation brings a consequence that key players—from sales professionals to investors—must be aware of and consider in their decision-making. Steve Greenfield , General Partner at Automotive Ventures , shares his insights on the future of car sales, highlighting technological breakthroughs and investment opportunities in autonomous vehicles. With over...

When considering new processes, every auto sales leader should ask one question: Does this enable team members to do their best work and provide them with opportunities to effectively meet their customers' needs? This week, host Don Richards-Boeff speaks with Nathan Hollenbeck , VP of Marketing at Del Grande Dealer Group . Nathan lays out the transformative interplay between vision-driven and team...

The phrase “latest and greatest” is only accurate for so long when it comes to problem-solving in dealerships using new tech and strategies. This week, host Keishawn Batts speaks with Alex Balk, General Manager of North Orlando CARite , about overcoming challenges in the world of auto dealing. From addressing financing questions to adapting to car buying trends and shifting expectations, Alex brin...

As auto technology evolves, so do the expectations of the auto consumer—and for auto dealers looking to stay current, stagnancy is not an option. This week, host Keishawn Batts speaks with Amira Aly , Founder of VoltAlytics . Amira shares her thoughts on what it means to truly rise to the challenge of meeting the ever-changing needs of the modern auto consumer—which is best epitomized by the rise...

True growth and progress are anything but easy: it almost always involves asking tough questions and being able to access even tougher answers and truths about the way one is currently doing things. Today’s guest, Jen Suzuki (President of eDealer Solutions), knows all of this firsthand, and she joins host Danielle Mills Walden to discuss her innovative approaches to BDC training and outbound prosp...

This week, host Danielle Mills Walden speaks with Elwira Wilczynska , Director of Sales Training at Del Grande Dealer Group , about the intersection of technology implementation and sales team success. From onboarding new hires to revolutionizing the car buying experience, Elwira shares insights on how dealerships can effectively train employees (and get buy-in from leadership) on using technology...

Growth is about more than profits and expansion — it’s also about how much your leaders at your dealership are investing in employee training, especially how to align training with customer needs and pain points.  On today’s episode, Durran Cage , Founder and CEO of Cage Automotive , joins host Danielle Mills Walden to share his insights on the vital role of continuous learning and mentorship in n...

Being able to give an authentically inspiring answer to the question “Why?” is the mark of a true change-maker. The guests on today’s episode answer that very question in a way that will both invigorate and resonate with leaders in the world of auto dealerships. This week, host Danielle Mills Walden is joined by Fred Lennartz and Lou Ramirez , the dynamic duo behind Car Guy Coffee Media . Fred and...

No matter how much the landscape of sales and retail shifts, two things remain the same: consumers crave convenience, and employees crave steady guidance through industry changes. For the first episode of Leadership in the Dealership, our host Danielle Mills Walden talks with Brian Kramer , General Manager of Accu-Trade — who brings along all manner of insights about the role of tech solutions in...