Lead From the Heart

According to PepsiCo’s award-winning, and first, Chief Design Officer, Mauro Porcini , “our world is radically changing, and is forcing us to innovate as never before. And, we are entering a new, modern renaissance fueled by the reborn, humanistic necessity of putting people at the center of everything.” And when Porcini says, “put people at the center of everything,” he’s not just referring to th...

You might not think a book on philosophy could be a bestseller these days, but the title of MIT professor, Kieran Setiya’s new book, “Life Is Hard” clearly has wide appeal.  We’ve just come out of a two-year global pandemic, have experienced record inflation due in part to a seemingly endless war in Ukraine – and are heading into a recession that could put many workers’ jobs in jeopardy. And...

For our 100 th episode – and our final episode of the 2022 season – we bring you a guest who is the true embodiment of the Lead From The Heart philosophy. Bill George is formerly the CEO of Medtronic – a Fortune 200 medical device company which has 90,000 employees across 120 countries. And, for the past twenty years, he’s been a professor at the Harvard Business School where he’s long insisted th...

“If we have no peace, it is because we have forgotten that we belong to each other.” ~ Mother Teresa. Social belonging is a fundamental human need, hardwired into our DNA. And yet, 40% of people say that they feel isolated at work, and the result has been lower organizational commitment and engagement. I suppose we should throw “quiet quitting” in there too — a sign workers today feel...

Are you someone who would love to make a positive change in the world? Could you be an influential change maker? University of California, Berkeley Haas Business School professor, Alex Budak believes all of us have the potential. And he created a wildly popular class called “Becoming a Changemaker,” which has quickly grown into one of the most highly-rated courses anywhere on the CAL campus. The p...

Leadership is full of paradoxes: Should we build close relationships with our employees or keep a suitable distance? Should we trust our staff, or keep an eye on what’s happening? Are we best to display self-confidence – or is humility a greater power? For many of us, these competing & interwoven demands are a source of conflict. Since our brains love to make either-or choices, we choose one o...

Being a CEO at any of the world’s largest companies is among the most challenging roles in business. Billions, and even trillions, are at stake – and the fates of tens of thousands of employees often hang in the balance. Yet, even when “can’t miss” high-achievers win the top job, very few prove to excel. According to the New York Times & Wall Street Journal bestseller, “CEO Excellence,” “Thirt...

Tiffani Bova is the global growth evangelist at Salesforce and the author of the Wall Street Journal bestselling book “ GROWTH IQ: Get Smarter About the Choices that Will Make or Break Your Business. ” She’s been named to the latest Thinkers50’s list of the world’s top management thinkers.  Along with Columbia University and Stanford University, Bova recently authored a study which averaged data f...

Uncertainty in life is, ironically, certain. Amid a pandemic, the past two years have been no exception. None of us needs to think very hard to recall the unprecedented and sudden need we had to move employees en masse to their homes to work, the lingering fears we all had around an unknown virus, and the challenging decisions we later faced about the future of the office in light of the Great Res...

Alan Murray is the CEO of  Fortune (Magazine) Media. He’s the former president of the Pew Research Center & the Deputy Managing Editor – & Washington Bureau Chief – of the Wall Street Journal . And, for decades, he’s had tremendous access to the world’s top CEOs. In his new book, “ Tomorrow’s Capitalist: My Search For The Soul Of Business,” Murray makes the clear & direct assertion tha...

When Bo Seo was 8 years old, he and his family migrated from Korea to Australia. At the time, he didn’t speak English and struggled at school. But, in the fifth grade, something happened to change his life: he discovered competitive debate. It turns out the seemingly shy and introverted kid had a knack for persuasion – and he went on to become a two-time world champion debater and the coach for th...

He’s a New York Times bestselling author, a former White House advisor to four American Presidents – both Republican and Democrat – a long time senior political commentator on CNN television, and the founder of the John F. Kennedy Center for Public Leadership at Harvard University, where’s he been Director or co-Director for almost two decades. Gergen is also the author of the new bestseller, “Hea...

We’ve all been told that thinking rationally is the key to success. But at the cutting edge of science, researchers are discovering that feeling is every bit as important as thinking. All of us make hundreds of decisions every day — including what to eat for breakfast & how we should invest our money — & not one of those decisions would be possible without emotion. It has long been said th...

Most books about time management are written as guides to creating the perfect schedule or productivity method for cranking through as many items on our to-do list as we possibly can. Even when those methods work, they somehow still leave us feeling stressed & overwhelmed, paddling frantically against a current whose strength we can never match. The fundamental problem is that none of the typi...

Named by Forbes Magazine as one of “10 Must-Read Career & Leadership Books For 2022,” Roger Martin’s A New Way To Think: Your Guide To Superior Management informs us that our collective leadership thinking must stop centering around the organization & begin centering around human value. Martin is Professor Emeritus at the University of Toronto’s Rotman School of Management wher...

The country where people live the longest is Japan where they’ve long had a rich tradition of respecting and honoring older people. In America, & throughout the West, we have especially negative views on aging, & almost treat getting older as being shameful. In her new book, “Breaking The Age Code: How Your Beliefs About Aging Determine How Long And Well you Live,” Yale social psychologist...

Dr. Marshall Goldsmith is routinely ranked as one of the top executive coaches in the world – & the Thinkers50 organization named him the #1 leadership thinker in the world – twice. A former Professor of Management Practice at the Dartmouth Tuck School of Business, he’s the author or editor of 41 books, which have sold 2.5 million copies. His books, “Triggers”  & “ What Got You Here Won’t...

Few business topics arouse more skepticism than the notion of corporate purpose – & for good reason. Too many companies have deployed purpose as a promotional vehicle to make themselves feel virtuous & look good to the outside world. The insincerity behind efforts like these are, of course, easily spotted by both outsiders & insiders (employees most importantly) leading them to feeling...

For over twenty-five years,  Marcus Buckingham  has been one of the world’s leading researchers on human performance, especially in our workplaces. He is the  New York Times  bestselling author or co-author of ten books, including the business classic, “ First, Break All the Rules” in addition to , “Now, Discover Your Strengths ” &  “ Nine Lies About Work .” You probably know that Marcus...

“ Regrets, I’ve had a few. But then again, too few to mention.” These famous lyrics from Frank Sinatra’s classic song, “My Way,” assert the idea that it’s very easy to recover & move on from the bad choices we make in life. But in 2020, Daniel Pink launched the “World Regret Survey,” & asked 15,000 people in 105 countries , “How often do you look back on life & wish you had done...

A lot of us would like to become more influential because – all boiled down – influence is the ability to create change, direct resources & move hearts & minds. But when we think about the tactics we’ve seen other people use to influence people, we use words like sneaky, manipulative & coercive to describe them. So, this episode is devoted to introducing you to ways to grow your influe...

There are many disciplines outside of workplace management that can elevate our leadership effectiveness, & tapping into the experiences & insights of highly creative & accomplished people is one great way of skinning that cat. This is especially true when you have a guest who has interviewed over 400 of the world’s most creative people – & who happens to be one of the most inventi...

2,500 years ago, Greek philosopher, Heraclitus famously observed that “there is nothing permanent in life except change.” And anyone who’s lived just a few years on our planet knows old Heraclitus was speaking truth. Despite our intellectual acceptance of the ancient sage’s observation, we humans tend to strongly resist & even reject change – something many a workplace leader has come to disco...

“Would you like vanilla, chocolate or strawberry?” When presented with simple decisions like these, most of us will instinctively pick our favorite from the three options, without ever considering that there may be many more ice cream flavors available. Columbia Business School professor, Eric Johnson is the lead researcher behind some of the most well-known and cited research on decision-making....

For much of the pandemic, a familiar ritual played out in workplaces around the globe. Companies set return-to-office dates, only to repeatedly backtrack & delay them due to health concerns. Apple, as one example, was set to have employees back in its offices at the start of 2022, but now has an indefinite target date. And, with COVID cases clearly on the rise again, many other companies inclu...