LBM Talks

Veteran credit managers are retiring and a lot of companies don’t know what to do. Join Thea and Jon Flora, CEO of the National Association of Credit Managers (NACM) Business Credit Services (BSC), as they discuss topics like recruiting, networking, and training; all necessary protocol to keeping your back office staffed. Please send any inquires to thea@creditoverlord.com.

In this episode, Thea sits down with Todd Sawyer, a man who possesses the dual perspective of being both LBM dealer and contractor.  Todd’s knowledge will help you understand the bigger picture of your transactions and how to do better business with contractors. Connect with Todd: https://www.linkedin.com/in/todd-sawyer-7b131510/

Rick Schumacher, Founder of LBM Journal, joins Sally to discuss the intention behind LBM Talks Social Media and what to expect.

Cash flow is a great way to know if your business is over or under performing. Thea shares five reasons your cash flow might suck and five ways to improve it. These include solutions for both credit managers and business owners.

Thea Dudley and Tina Breen sat down together during the 2024 LBM Strategies conference to discuss the decision making process. Tina Breen has her masters in Industrial and Organizational Psychology, bringing a unique perspective to the topic. In this episode, Thea and Tina discuss what cognitive fatigue is and how it affects the decision making process, how credit managers can be mindful of their...

Sales and credit are a team. In this episode, Thea shares some tips for salespeople on how to build a better relationship with their credit manager, ultimately making them more efficient in the long run.

Thea claims that every credit manager she knows has at least one “friend of boss” or “friend of sales” account that never gets paid. Thea’s here to remind you why friends and credit don’t mix and how to sluff these “friends” off to your credit manager.

In this episode, Thea sits down with the President of the National Association of Credit Managers' (NACM) North Central chapter, Tanya Guy, and Board Chair, Michelle Ochetti, after their annual meeting back in May. These ladies addressed many pain points for today’s credit managers such as being a team of one, mentorship and community, attracting young people to the credit profession, and more. Th...

Among many endeavors, Thea writes a monthly Credit Q&A column for LBM Journal the magazine. Credit managers from around the country send Thea their questions and ask for her input. With only one column published a month, several questions are left unanswered. In this episode, Thea addresses these archived questions. If you have a question for Thea, send it to thea@creditoverlord.com or leave i...

In episode three of LBM Talks: Credit, Thea sits down with Ryan Ayers, Co-Founder of Suppli. Together they discuss ideas like how technology can streamline workflow, what to consider when choosing a software, getting other members of your team onboard, and more. If you’re interested in learning how technology can affect your day-to-day, don’t miss this conversation. Learn more about Suppli: https:...

Fraud is a huge challenge for businesses around the country. In this episode, Thea breaks down the Payment Fraud and Control Survey shared by the Association of Financial Professionals and Truist bank to help you understand your risk and ways to prevent it from happening in your company.

In episode one of LBM Talks: Credit, Thea brings the energy as she shares five pet peeves in Credit Management. If you work in Credit, be sure to let us know in the comments if you can relate.

Join us for discussions about credit and social media in the LBM industry.