Jason Burns

Last2First Podcast

Business EN ↓ 81 episodes

Welcome to Last 2 First, the podcast dedicated to exploring the final mile in logistics and the unique challenges faced by business owners in this vital industry. Each episode features insightful conversations with industry experts, entrepreneurs, and thought leaders who share their experiences, strategies, and innovations shaping the future of final mile delivery. Join us as we dive into topics like optimizing delivery routes, enhancing customer satisfaction, navigating regulatory hurdles, and leveraging technology for efficiency. Whether you're a seasoned logistics professional or a business...

Author

Jason Burns

Category

Business

Podcast website

www.last2firstpodcast.com

Latest episode

Jun 23, 2026

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Episodes

Tech That Wins Bids, Retains Clients & Predicts the Future 30.04.2025

Welcome to Episode 3 of our Dispatch Science mini-series on the Last to First podcast! In this final episode, Jason Burns sits down with Arthur Axelrad to explore how the right Transportation Management System (TMS) is more than just software—it’s your competitive edge. We dig deep into: ✅How to quickly import and price RFPs with built-in route simulation tools ✅Why shippers are demanding real-t...

Compliance, Growth, and Gamification: Carly Fliesher’s Playbook for Success 29.04.2025

In this episode of the Last2First Podcast, host Jason Burns sits down with Carly Fliesher, Senior Manager of Strategic Partnerships at Walmart. Carly shares her incredible journey — from early days at DDI to now managing over a million drivers through the Walmart Spark Driver program! 🚚✨ 3:06 Introduction and Guest Welcome 4:03 Carly Fleischer's Career Journey 5:09 Walmart's Same-Day Delivery In...

Final Mile Compliance as a Competitive Edge 25.04.2025

🚀 Episode 3 of the GigSafe Mini-Series Is Live! In this powerful final installment, Jason Burns sits down with David Pickerell, CEO of GigSafe, to talk about where the puck is going in the final mile—and how GigSafe is becoming the system behind growth for tomorrow’s logistics leaders. 🎯 Topics in this episode: How GigSafe is saving delivery companies 20–30 hours/week in compliance time Why ship...

Born out of the Final Mile - Solving Workforce Problems We Experienced 23.04.2025

🔥 Episode 3 — The Final Chapter in the ADLINC Mini-Series On this episode of the Last2First Podcast, Jason Burns wraps up the powerful 3-part series with ADLINC founder Dave Douglas, diving deep into what really sets their workforce solutions apart in the final mile space. 👉 What we cover in this episode: Why compliance & training are non-negotiable How ADLINC’s centralized team model builds...

When the Business Is Family — And the Family Is the Business 22.04.2025

What happens when the business you helped grow... lets you go? In this raw and revealing episode, Jason sits down with longtime friend, mentor, and former second-generation logistics leader Eric Donaldson. It’s one of the most transparent and personal episodes of the season. Whether you're a founder, family business owner, or final mile operator — don’t miss it. 01:47 Introduction and Special Gues...

Captive Insurance Explained: How to Bet on Yourself & Save Big 18.04.2025

In Part 2 of our Last2First mini-series with CUI Insurance, Jason Burns sits down again with Tanner Owens, one of the nation’s leading brokers in captive insurance. If you're a Final Mile business frustrated with rising premiums and feeling like your strong safety record gets you nowhere — this episode is for you. We unpack: 🔒 What captive insurance actually is — and how it’s different from tradi...

“Smarter Dispatching, Real Savings: Solving Final Mile Pain Points with Dispatch Science” 16.04.2025

Welcome back to Part 2 of our exclusive Last2First tech mini-series, sponsored by Dispatch Science. In this episode, Jason Burns sits down with Arthur Axelrad, Co-Founder and CEO of Dispatch Science, to dig deep into the real operational pain points delivery business owners face daily. We’re talking about: ✅ Route optimization for multi-vertical delivery models ✅ Reducing dispatch staff burden t...

From Physician to CEO: How Dr. Amit Gir Built Phox Health From $43 to Nationwide Success 15.04.2025

In this episode of the 'Last2First' podcast, host Jason welcomes Amit Gir, the co-founder and CEO of PHOX Health. Amit shares his extraordinary journey from being a board-certified internal medicine physician to creating an innovative tech-enabled logistics company. Discover how PHOX Health integrates technology with operations to streamline complicated medical deliveries, ultimately enhancing pat...

Saving $$$ with Smarter Compliance | GigSafe Insurance Deep Dive 11.04.2025

🚨 Episode 2 of the GigSafe Mini-Series is live! In this episode of Last2First, host Jason Burns and GigSafe founder David Pickerell take a deeper dive into the real reason insurance rates are crushing final mile companies — and how GigSafe is helping businesses and drivers save money through smarter compliance, tech integration, and access to affordable, tailored coverage. From Occupational Accid...

The Smartest Way to Grow Your Final Mile Team (No Office Needed) 09.04.2025

💼 Back with Part 2 of the ADLINC Mini-Series! In this episode of Last2First, host Jason Burns and David Douglas from ADLINC break down exactly what happens after you decide to partner with a remote logistics coordinator — and why final mile companies are turning to ADLINC to scale faster and smarter. 🔑 Whether you're struggling to staff overnight dispatch, driver recruiting & onboarding, or...

How Courier Express Scaled 20X in Final Mile | CX Logistics Uncovered 08.04.2025

From the Dock to the Top: Richard Whitlock’s 50-Year Journey in Final Mile Logistics 🚚 In this episode of Last to First, Jason Burns sits down with Richard Whitlock, President of CX Logistics, a division of Courier Express and one of the largest 3PLs in the final mile space. Richard’s incredible 50-year journey — from sweeping trailers and driving trucks to running a national logistics operation...

The Risk No One Talks About in Final Mile 🚨 | CUI Insurance Deep Dive 04.04.2025

🚨 Welcome to Episode 1 of our exclusive CUI Insurance Mini-Series on the Last2First podcast! If you own or operate a final-mile delivery business, this episode is a must-watch. Host Jason Burns is joined by Tanner Owens, President & CEO of CUI Insurance Agency, to break down why the final mile space is considered one of the riskiest sectors in transportation — and what you can do about it. 💡...

Solving Final Miles Problem || GigSafe Delivers 02.04.2025

How to solve the Last mile delivery problem, How to solve the final mile problem, Last mile delivery, Final mile Delivery business Welcome to a special mini-series on the Last2First Podcast! In this sponsored episode, Jason Burns sits down with David Pickerell, Founder & CEO of GigSafe, to explore one of the most pressing challenges in the last-mile industry—driver onboarding, compliance, and...

The Tech Every Final Mile Carrier Needs | Dispatch Science 02.04.2025

Welcome to Season 2 of the Last2First podcast, where we dive deep into everything Final Mile — from your first delivery to your last. In this special mini-series on technology, sponsored by Dispatch Science, Jason Burns sits down with Arthur Axelrad, Co-Founder and CEO of Dispatch Science. They unpack Rod's journey into the logistics space, the game-changing ideas behind Dispatch Science, and how...

"This Life Is Not For Everybody" — The Harsh Trut h About Entrepreneurship 01.04.2025

In this episode of Last2First, host Jason Burns welcomes Pete Fernandez, CEO of CitiPak Delivery in New York City. Pete shares his journey as a second-generation owner, the struggles and inspirations that shaped his career, and his remarkable success in the challenging white glove home delivery market. They delve into topics like the legacy of Pete's father, the importance of seizing opportunities...

Can You Still Make Money as an Amazon DSP in 2025? | Mark Chiusano Tells All 26.03.2025

In this episode of 'Last2First,' Jason interviews Mark Chiusano, often called the 'Godfather' of the logistics industry. Mark, the founder of Avant Business Services, Cornucopia Logistics, and Net Zero Logistics, shares his intriguing journey from the early days of his family business to becoming the original Amazon DSP and pioneering efforts in green logistics. Learn about his evolution with Amaz...

Last Mile Issues: Save up to 67% on Labor 26.03.2025

We’re kicking off our first-ever mini-series on the Last to First Podcast—focused on Workforce Development in Final Mile, sponsored by ADLINC! In Episode 1, meet Dave Douglas, owner of Crosstown Couriers and founder of ADLINC—a remote logistics staffing solution born out of real-world challenges. 🎯 In this episode: - How Dave transitioned from corporate America to owning a courier business - Less...

Final Mile Business Owners: This Advice Will CHANGE Everything! 18.03.2025

In the first episode of Season 2 of the Last2First podcast, we dive deep into the Final Mile delivery industry with John Benko, Executive Vice President of ADL Final Mile. John shares his extensive experience and wisdom, from the inception of ADL, born out of strategic discussions and private equity ventures, to the challenges and successes of merging large companies like Capital Express and McCal...

From Coke Bottles to Millions: Ronnie Burns on Entrepreneurship 18.02.2025

In the final episode of season one of 'The Last2First' podcast, host Jason Burns sits down with a very special guest—his father, Ronnie Burns. Ronnie, the former Founder and CEO of QCS Logistics and a CLDA Hall of Famer shares his inspiring journey from a young boy with a hustler's mentality to a renowned entrepreneur. They discuss pivotal moments such as cleaning offices with a toothbrush, the fo...

Autonomous Delivery is Here - Is the Final Mile Ready? 11.02.2025

In this episode of The Last 2First podcast, host Jason welcomes special guest Meelis Anton, COO of Clevon. Together, they explore the evolution of the logistics industry, from the days of Wells Fargo stagecoaches to the modern advancements in last-mile delivery using autonomous electric vehicles. Meelis discusses Clevon's innovative autonomous delivery solutions, their journey from Europe to the U...

"We Build the Box!" – The Secret to Logistics Success 04.02.2025

In this episode of the Last2First Podcast, host Jason Burns welcomes Charlie Wolf, President of Blaze Express Logistics and Blaze Courier. Once competitors, Jason and Charlie now share mutual respect and friendship as leaders in the supply chain industry. Charlie recounts the origin of his family business, its journey from Barnett Services to Blaze, the evolution of delivery services, and the chal...

Breaking $30M Barrier: Randy Roush’s Growth Strategy 29.01.2025

In this episode of The Last2First Podcast, we sit down with Randy Roush, a seasoned turnover expert currently leading Pronto Delivery. Randy shares his extensive experience in marketing, operations, and sales, detailing his early career in advertising, his tenure at GTE and Verizon, and numerous turnaround projects. He discusses his passion for logistics and the challenges of transforming a family...

Dinosaurs or Birds? How Andrew Brady Evolved in Final Mile Delivery 21.01.2025

In this episode of the Last2First podcast, host Jason Burns interviews Andrew Brady, founder and COO of King Courier. Andrew shares his incredible journey from being a chef to becoming a bike messenger and eventually co-founding a successful courier company. They discuss the intricacies of the final mile industry, reflect on years of experience, and offer valuable lessons for aspiring entrepreneur...

From 0 to 250 Amazon drivers then back to square one: Lessons from a Same Day delivery leader.🙌 14.01.2025

In this episode of the Last2First podcast, we sit down with Sam Wiggins Jr., President of Citi Couriers. Sam shares his fascinating journey from being a professional baseball player to leading a successful delivery service business initially founded by his parents in 1981. He talks about his early involvement in the business, the challenges and opportunities of being a second-generation owner, and...

Late Nights, Tough Lessons, Big Wins: Roslyn Ellerbee’s Story of Hustle 07.01.2025

Join us in this captivating episode of the Last2First podcast, where we sit down with Roslyn Ellerbee, the inspiring founder and CEO of Express Errands and Courier. Hailing from Jacksonville, North Carolina, Roslyn shares her journey of perseverance and passion that led her to establish a successful final mile delivery business based in Atlanta, now operating in 10+ markets. Discover how she trans...

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