Kusa Cast

Duncan Greenfield-Turk, Chief Travel Designer at Global Travel Moments, shares his expertise on the importance of sustainable and inclusive travel. He addresses the need for the tourism industry to consider the impact of travel on the environment and local communities. Additionally, Duncan shares his insights on productivity, and communication with clients and suppliers. Duncan also emphasises the...

Quintin Smith, managing partner of Cape Adventure Brands, shares insights into the surge of adventure tourism in South Africa post-pandemic. He discusses the company's commitment to inclusion and accessibility, highlighting the popularity of e-biking as an activity that accommodates guests of varying abilities. Quintin also emphasises the importance of the tour guide or leader in the adventure tra...

Cindy Muller, owner of South Africa's GOLD Restaurant, shares her experiences of running a restaurant during the COVID-19 pandemic. Cindy's determination to prioritise safety, care for her staff, and maintain the authenticity of her business offer valuable insights into the challenges faced by the restaurant industry. Cindy's story is inspiring and serves as a reminder of the resilience and adapta...

Julie Cheetham, managing director and founding member of sustainability software platform Weeva, discusses how businesses in the tourism industry can become more sustainable. From understanding the importance of resourcing to learning tips on how to manage time efficiently, this podcast delves into the practical application of sustainability in the tourism industry. Listeners will also gain insigh...

Andrew Camp, Group Manager of International Sales and Marketing at Sun International, shares his insights and tips on navigating the tourism industry. From managing customer expectations, restructuring teams, and focussing on sustainable development initiatives, Andrew provides valuable advice for anyone looking to make a career in tourism. Listen to Andrew's unique perspective on connecting with...

Explore the world of tourism with leaders from all corners of the globe. Join Graeme Watson and his guest, German-born traveller Marion Renk-Rosenthal, as they discuss the current climate of the travel industry, Marion's plans for future trips and how the travel industry is shifting towards more in-depth local experiences. Learn about the staff shortage in the hospitality industry, how people are...

Senior Director of Partner Success at Holibob, Martin Hawke, shares his journey in the tourism industry and offers his insights on the challenges and opportunities in the attractions sector. Martin dives deep into the logistics of the industry, discussing the importance of technology, innovation and platform consolidation. He also provides advice on how to make your product stand out and make the...

Sam Chatham, the founder of Somewhere SOUTH , is a very experienced professional in the tourism industry. She began her career as an apprentice hairdresser, and then ended up taking a job as a chambermaid in a hotel. From there, she worked her way up in the food and beverage department, front of house, and other departments of the 128 bedroom, four star hotel in Jersey. However, the most surprisin...

HOT OFF THE PRESS! Recorded earlier today, Adele Mackenzie of Tourism Update discussed many of the current stories in the tourism industry. We chose to release this podcast early as we discuss the latest stories and trends in the industry. To subscribe to Tourism Update, log onto www.tourismupdate.co.za. Hosted on Acast. See acast.com/privacy for more information.

Chantal Potgieter, the founder of Themba Travel, a UK-based travel company specialising in South African-inspired journeys, has been working hard to bring attention to the people and stories of South African communities. With the support of the Women in Tourism Cape Town chapter and Travel Network Group, Chantal has been able to help her partners in South Africa and to empower women in the tourism...

Martina Barth, Group Sales Manager of the Liz McGrath Collection, and Graeme Watson explore the world of hospitality and tourism discussing the impressive collection of five-star, boutique hotels in the Western Cape that Martina represents. From the ways in which the pandemic has impacted the industry, to the importance of providing a safe and welcoming space for LGBTQ+ travellers, this podcast di...

Paul de Waal, founder of the itinerary building platform Wetu, dives deep into how the travel industry is being reimagined in the wake of the COVID-19 pandemic. You'll get the inside scoop on the latest trends and technologies in the travel industry, from AI, machine learning and GDPR compliance, to reducing time to get from a customer's inquiry to the final decision. This podcast will leave you w...

South African entrepreneur Rudi Wagenaar, Founder of On Demand Hospitality Solutions, shares his journey from growing up in a family with limited exposure to luxury travel, to successfully building a career in the luxury hospitality industry. He talks about his experiences during the pandemic, and how he has tackled the challenges of the crisis with integrity, collaboration, and positive thinking....

Jacqui Reynolds of On Show Solutions and Kusa Cast host, Graeme Watson, discuss the challenges and opportunities of the tourism industry in an insightful and engaging conversation. An organiser at heart, Jacqui thrives with the adrenaline of the highly-pressurised events industry. As co-owner of On Show Solutions, she plays an instrumental role in expanding Africa’s tourism trade through the Afric...

Mandisa Magwaxaza is the Founder of Molo Mhambi Relations, and she shares her inspiring story of how she started in the tourism industry and leveraged her experience to build her own successful enterprise. From her humble beginnings in a rural farming community to her current work in South Africa, Mandisa recounts her journey of resilience and creativity. Get an inside look into the African travel...

Kevin Watson, the COO of First Equity Group and a director at SATIB, the tourism insurance brokers, reveals how businesses can navigate the challenges of the pandemic. Learn his tips on looking after staff, getting customer referrals, working smarter with technology, and staying motivated during these tough times. With his expert advice, you can put yourself in the best possible position to succee...

Kusa Cast interviews Olorato Ndlovu, the Managing Director of House of Safari DMC. Listen as she speaks of her passion for the tourism industry, her ambition to start her own business and how it has grown, and the importance of supporting those who give back to the community. Learn about the industry from a leader in the field, and discover the importance of being patient and taking time to learn...

Craig Drysdale, director of Sales and Marketing at ITT Inspirations Travel and Tours, has been in the tourism industry for nearly 30 years and has seen the unique camaraderie and support the industry provides. Through his experience, Craig has also become a mentor to many in the industry and is an advocate for the spirit of collaboration. When the COVID-19 pandemic hit, Craig’s experience was inva...

Kwakye Donkor, the CEO of Africa Tourism Partners, shares his insights into the Africa tourism industry. In this engaging and informative interview, Donkor discusses his vision for a more competitive and innovative tourism sector, his initiatives to promote intra-Africa travel and the development of MICE (Meetings, Incentives, Conferences & Events) industry in Africa. He shares his advice for...

Welcome the first episode of Kusa Cast. In this episode of our podcast, we are thrilled to welcome Monika Iuel, a tourism industry veteran with over 25 years of experience in management roles in both the private sector and destination marketing. Monika brings a deep knowledge of tourism and the international marketplace, as well as strong industry relationships. She is known for her leadership ski...