Knowledge at Wharton

Mike McCallister CEO of Humana one of the United States’ largest publicly traded health benefits providers is leading the company’s change from a traditional  ”one-size-fits-all” health care delivery model to one in which product innovation is driven by consumer needs. McCallister spoke with Wharton management professor Michael Useem and Stephen Wilson engagement director in George Group Consultin...

The crisis at Hewlett-Packard over allegations that its chairwoman Patricia Dunn authorized illegal surveillance of HP board members in order to find out who leaked sensitive company information to the press is dragging on perhaps longer than most people first expected. And it has raised a number of important issues about corporate governance privacy protection and surveillance of employees. Tom D...

Next week the Federal Reserve meets to decide whether to increase interest rates or to keep them unchanged -- but the picture on inflation looks unclear. On October 17 the Bureau of Labor Statistics announced that the Producer Price Index for finished goods fell by 1.3% in September. Much of this was driven by the drop in energy prices -- which have seen the sharpest decline in nearly three years....

Seven years ago Rajesh Jain ignited a dot-com storm in India when his portal IndiaWorld was sold to Sify an Internet service provider for $115 million. Today he is CEO of Netcore a Linux-based messaging software firm and also maintains an active blog emergic.org. Jain met with Knowledge at Wharton at his offices in Mumbai to discuss how mobile phones could hold the key to the Internet’s evolution...

Tough Choices Carly Fiorina’s new book about her rise to the top of corporate America as CEO of Hewlett-Packard and later her firing at the hands of the HP board is almost like two books in one: A story about the passion and dedication that drove her to succeed along with an unwillingness to fully address why her tenure at HP was so short-lived. Knowledge at Wharton reviews Tough Choices and in an...

Clear Channel Communications which owns more than 1 200 stations and is the nation’s largest radio company has begun selling five-second two-second and even one-second spots that they hope will appeal to cost-conscious marketers. But how much can an advertiser communicate in a five-second ”adlet” or a two- or one-second ”blink ” as these super-short ads are called? Hosted on Acast. See acast.com/p...

If 401(k)s and similar plans are the main way Americans invest for retirement how can employers improve them? By making enrollment automatic minimizing the use of the employer’s stock expanding the role of annuities and improving employees’ financial knowledge according to a set of recommendations issued by the Financial Economists Roundtable a group of about 50 prominent economists including seve...

Kevin Werbach Wharton professor of legal studies and business ethics is a dedicated blogger especially when it comes to technology news and innovation. He sifts through 300 to 400 blogs using NetNewsWire for the Mac a blog management tool that allows him to quickly scan new posts. ”I look for blogs that tell me something I don’t already know including in areas where I am an expert ” he says. Knowl...

The business of making loans to poor people in underdeveloped countries is entering a critical period of development according to panelists at this year’s Wharton Finance Conference. On one hand they say foundations and other non-governmental groups have shown the private sector that there is money to be made in lending to these population segments. But they also warn that the drive for profit cou...

Despite the hurdles they face in entering the global market companies emerging from the highly fragmented and competitive domestic market in China will have distinct advantages that many Western competitors are unprepared to deal with according to experts from Wharton and Boston Consulting Group. Among them: steep cost savings in wages and safety requirements and a widespread lack of concern or cl...

Experts from Wharton and Boston Consulting Group say that firms should not underestimate the skills they will need to navigate the labyrinthine networks of state-owned distribution companies and small private wholesalers in China -- particularly as they try to expand outside the country’s largest 30 or 40 cities into its 500-plus other large markets. Hosted on Acast. See acast.com/privacy for more...

Despite rapid urbanization and the emergence of a strong status-conscious middle class experts from Boston Consulting Group and Wharton point out that China is still ”a country of extremes ” where it pays to understand the differing habits and mindsets of the rich and poor as well as the subtleties of consumer rationales for trading up and down when making purchases. Hosted on Acast. See acast.com...

Because it is so difficult to generalize about Chinese consumers multinational companies using global ”one-size-fits-all” marketing strategies seem destined to fail in China. Knowledge at Wharton spoke with Deepak Advani senior vice president and chief marketing officer of computer manufacturer Lenovo and Hal Sirkin senior vice president of BCG and leader of the firm’s Global Operations Practice a...

Less than three years after emerging from nowhere the hot social networking website MySpace is on pace to be worth a whopping $15 billion in just three more years. Or is it? And is the much smaller Facebook really worth the $900 million or more Yahoo is reported to have offered for it? The problem say Wharton experts is a dearth of information -- including data on expected revenue generation and c...

In writing his latest book The Go Point: When It’s Time to Decide -- Knowing What to Do and When to Do It Michael Useem asked more than 100 leading decision-makers to analyze decisions they had made to name their best and worst decisions to describe how they reached them and to comment on what if anything they would change about how the decisions were arrived at. Useem director of the Center for L...

When Henning Kagermann became the sole CEO of SAP in 2003 a position he had formerly shared with company co-founder Hasso Plattner he faced a number of challenges including an economic slowdown that hurt SAP’s growth. Kagermann quickly reshaped the company’s product offerings and adjusted its market focus to position SAP for the next generation of software. But because SAP’s software is critical f...

At a recent Wharton roundtable discussion on leadership and innovation panelists were asked how the two are linked and what single factor they think is most critical to innovation in their industry. The answers (in a word): culture passion marketing among others. The event during which panelists also reflected on their career choices was part of Wharton’s 125th anniversary celebration. Hosted on A...

A deal between YouTube and Warner Music Group to share music videos and revenue could usher in an era where the interests of content copyright holders and freebie-loving consumers align. Or it could wind up being just another stab at a business model for YouTube. The outcome will be determined by how the revenue between copyright holders and distributors like YouTube gets shared say experts at Wha...

People who access the Internet for what have become routine functions -- sending emails writing blogs and posting photos and information about themselves on social networking sites -- do not realize how much of their personal privacy they put at risk according to Wharton faculty and legal experts. Nor they add have the courts fully addressed the ways in which the Internet can be harnessed for ques...

It’s always been assumed that when employees leave their companies to join other ones that all their knowledge and experience leave with them. But new research suggests that at least in the high-tech field firms can wind up gaining access to the knowledge being generated at their former colleague’s new place. The results of this research are presented in a paper titled ”Learning from Those Who Lef...

It’s not work/life balance and it’s not career burnout. Instead some employees are starting to set career paths based on their own needs values and definitions of success. They are otherwise talented and energetic workers who are ”plateauing” -- setting boundaries around their ambitions rather than striving to climb the next step up the corporate ladder. Some companies are beginning to take notice...

In the five years since the attacks on September 11 2001 Howard Kunreuther Wharton professor of operations and information management has collaborated with members of the private and public sectors to determine how individuals and firms can be motivated to enhance security in our interconnected world. In a new book titled Seeds of Disaster Roots of Response: How Private Action Can Reduce Public Vu...

Alex Gorsky was named head of Pharma North America and CEO of Novartis Pharmaceuticals Corp. the U.S. affiliate of Swiss drug giant Novartis in the fall of 2005. Since joining the company in 2004 as chief operating officer and head of general medicines Gorsky has overseen the continued growth of Novartis’s industry-leading cardiovascular franchise notably the blockbuster drugs Diovan and Lotrel. T...

Optimism seems to be everywhere just as the Federal Reserve’s Open Market Committee gets ready once again to pass judgment on where interest rates are headed. The consensus is that Fed chairman Ben Bernanke will keep the federal funds rate unchanged. Part of the reason is that oil prices are down and inflation seems to be under control. Still the bursting of the commodities bubble has not been a u...

It’s been an exciting couple weeks for fans of digital downloads of music and movies with Microsoft’s official announcement of its Zune portable music player along with the Zune Marketplace download service; Apple’s announcement of several new models of its iPod music player and the new availability of movie downloads from iTunes; and Amazon.com’s introduction of its ”Unbox” service offering rent-...