KaiNexus

KaiNexus: Continuous Improvement, Leadership, and More

Business EN ↓ 487 episodes

We deliver practical insights and real-world strategies for Lean, Six Sigma, and Operational Excellence. Through lessons from KaiNexus webinars and conversations with customers, improvement leaders, and team members, each episode explores what it takes to build a resilient culture of Continuous Improvement. Learn how organizations engage employees, strengthen problem-solving capability, and sustain meaningful operational results across industries. Whether you're new to CI or leading major transformation, this podcast offers tools and perspectives you can put to work immediately.

Author

KaiNexus

Category

Business

Podcast website

www.kainexus.com

Latest episode

Jun 18, 2026

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Episodes

Ask Us Anything! Episode 29 with Dr. Greg Jacobson and Mark Graban 14.12.2021

From December 14, 2021 Join us in episode 29 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson. Questions include: What is your most-used emoji? Should I get a booster? If I had Covid?  How concerned are you about the Omicron variant? What are the strategies t...

Preview: Ask Us Anything! Episode 29 with Dr. Greg Jacobson and Mark Graban 10.12.2021

Register here and join us!!: https://info.kainexus.com/continuous-improvement/webinar/ask-us-anything-episode-29/signup   December 14 from 1:00 - 2:00 ET   Join us in episode 29 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson.   Popular topics incl...

The Power of Process: The Role of the System Architect [Webinar by Eric Ethington] 18.11.2021

Presented Nov 18, 2021 Presented by Eric Ethington, President, Lean Shift Consulting View video, slides and more: https://info.kainexus.com/continuous-improvement/the-power-of-process/webinar/signup Learning Objectives: Establish familiarity with the "6CON" process model Define the role and of the System Architect and supporting skills Share practical lessons learned for a System Architect getting...

Eric Ethington Webinar Preview: The Power of Process: The Role of the System Architect 11.11.2021

Preview of the webinar that will be presented Nov 18 at 1 pm ET. Register to attend live or get the recording: https://info.kainexus.com/continuous-improvement/the-power-of-process/webinar/signup The Power of Process: The Role of the System Architect November 18 from 1:00 - 2:00 pm ET Presented by Eric Ethington, President, Lean Shift Consulting Learning Objectives: Establish familiarity with the...

[Webinar] 4 Key Steps to Get Buy-In (Sarah Baker) 21.10.2021

Get slides and more: https://info.kainexus.com/continuous-improvement/4-key-steps-to-get-buy-in/webinar/signup Presented by Sarah Baker, Consultant & Facilitator, IQC In this webinar you will: Understand the important components of buy-in Learn the 4-step process to get buy-in Reflect on the challenges and benefits of buy-in that relates to you Sarah Baker Sarah is a Consultant & Facilitat...

Webinar Preview: 4 Key Steps to Get Buy-In 18.10.2021

Register now (or to view the recording after Oct 12): https://info.kainexus.com/continuous-improvement/4-key-steps-to-get-buy-in/webinar/signup October 21 from 1:00 - 2:00 pm ET Presented by Sarah Baker, Consultant & Facilitator, IQC In this webinar you will: Understand the important components of buy-in Learn the 4-step process to get buy-in Reflect on the challenges and benefits of buy-in th...

Lori Avital: Why I Joined KaiNexus 11.10.2021

Lori Avital, one of the Customer Success Managers with KaiNexus, talks about why she joined the company. How is the company culture, along with our goals and mission, aligned with her personally? Why has she moved to smaller companies through her career?

Brandon Turner: Why I Joined KaiNexus 06.10.2021

Brandon Turner, Solutions Engineer with KaiNexus, talks about why he joined the company a few months back.

[Webinar] How to Create Psychological Safety at Work Using the 5Cs (Karyn Ross and Jessica House) 14.09.2021

Recording from Sept 14, 2021 Presented by Karyn Ross, Founder, CEO, President at The Love and Kindness Foundation Jessica House, Founder at LightHouse Counselling and Wellness I’m sure you’ve heard about the 5S’s in Lean. Doing 5S helps people stay physically safe and allows problems to be easily seen. But what about psychological safety? If you want the people in your organization to learn, impro...

Webinar Preview: How to Create Psychological Safety at Work Using the 5Cs 26.08.2021

Preview of a free webinar coming up on Sept 14. Register: https://info.kainexus.com/continuous-improvement/how-to-create-psychological-safety-at-work-using-the-5cs/webinar/signup How to Create Psychological Safety at Work Using the 5Cs September 14 from 12:00 - 1:00 pm ET Presented by Karyn Ross, Founder, CEO, President at The Love and Kindness Foundation Jessica House, Founder at LightHouse Couns...

[Webinar] The Wheel of Sustainability: Engaging and Empowering Teams to Produce Lasting Results (Adam Lawrence) 09.08.2021

Presented August 9, 2021 - Get slides and more here . Presented by Adam Lawrence, Managing Partner of Process Improvement Partners, LLC In this webinar, you will learn... Learn about all elements of the Wheel of Sustainability. Get real-life examples of implementation of the Wheel Understand how to develop Leadership Commitment to create and sustain a winning team experience Adam Lawrence Adam is...

Webinar Preview: The Wheel of Sustainability: Engaging and Empowering Teams to Produce Lasting Results 02.08.2021

Preview discussion about a webinar that will be presented on August 9th by Adam Lawrence, as part of the KaiNexus Continuous Improvement webinar series. Register: https://info.kainexus.com/continuous-improvement/the-wheel-of-sustainability/webinar/signup August 9 from 1:00 - 2:00 pm ET Presented by Adam Lawrence, Managing Partner of Process Improvement Partners, LLC In this webinar, you will learn...

[Webinar] Motivational Interviewing: The Key to Effective Conversations About Change (Paola Torres) 28.07.2021

Webinar Recording -- Get video and more Motivational Interviewing: The Key to Effective Conversations About Change July 28 from 1:00 - 2:00 pm ET Presented by Paola Torres, Sr. Performance Improvement Manager at Healthfirst in NYC Learning objectives: Become familiar with the spirit, theory, and practice of Motivational Interviewing (MI) Identify your customer’s readiness for change based on key c...

Webinar Preview: Paola Torres on "Motivational Interviewing" 23.07.2021

Preview of a webinar coming up on July 28, register here . Motivational Interviewing: The Key to Effective Conversations About Change July 28 from 1:00 - 2:00 pm ET Presented by Paola Torres, Sr. Performance Improvement Manager at Healthfirst in NYC Learning objectives: Become familiar with the spirit, theory, and practice of Motivational Interviewing (MI) Identify your customer’s readiness for ch...

Mark Graban: Why I Joined KaiNexus and Why I Stay 23.06.2021

In this episode, Chris Burnham ( listen to his recent episode ) acts as host and talks to usual host Mark Graban. Chris is eminently qualified to play host, as host of the long-running Lean Leadership Podcast . As one of the newest KaiNexus employees (or KaiNexians), Chris asks Mark about reaching the 10-year anniversary (or KaiNexiversary) of his affiliation with the company. Mark talks about how...

Chris Burnham: Why Did You Join KaiNexus and What Do You Do? 17.06.2021

One of our newest KaiNexians is Chris Burnham. You might know him from his Lean Leadership Podcast . If not, check that out... he's again producing new episodes, and it's great listening. Chris has been a KaiNexus customer, he has lots of Lean experience, and he's a great fit to work with our customers and prospects as a Senior Lean Strategy Director. In this episode, Mark Graban asks Ch...

[Webinar] Adaptive Design Kata: An Improvement and a Leadership Kata (John Kenagy) 15.06.2021

Webinar Presented by Dr. John Kenagy The Objective: Scientifically develop leaders at all levels to deliver exactly what patients and/or customers need at continually lower cost – low risk, high reward, fast. Kata Learning Objectives – Know why and how: 1. Conventional, data-driven leadership and management systems, projects, consultants, and technologies fail in complex, dynamic, unpredictable wo...

Christian Care Ministry: Customer Month Spotlight! 01.06.2021

Today, we bring you the third and final guest in our mini-series of Customer Month Spotlights here on the KaiNexus Continuous Improvement Podcast with our host, Mark Graban . We'll do more of these interviews in the future, not waiting until next year (let's make every month "customer month"). Our guest for this episode is Eric Mellert, the Manager, Process Improvement Team at Christian Care Minis...

UMass Memorial Health: Customer Month Spotlight! 28.05.2021

Today, we have another guest on the KaiNexus Continuous Improvement Podcast with our host, Mark Graban . Our guest is Cliona Archambeault, the Director of Process Improvement at one of our customers, UMass Memorial Health. Topics and questions: In building a culture of improvement, what’s the explanation and expectation for new caregivers? Example of small improvements? Manager and leadership role...

Memorial Health System: Customer Month Spotlight! 25.05.2021

Today's guests are both part of the Process Excellence department at one of our customers, Memorial Health System in Marietta, Ohio. They are Lynn Howell and Mary Huck, both of whom have clinical backgrounds, but now help their colleagues throughout the system improve with Lean and other methods. Topics and questions: Tell us about the label of “process excellence” and what that means to the syste...

How to Have a Successful KaiNexus Rollout: Panel Discussion with UMass Memorial Health and Crosby's 20.05.2021

From May 20 -- See the video version Presented by Robert Pitney, Process Improvement Engagement - System Co-Owner at UMass Memorial Health Care Jon Brown, Continuous Improvement Manager at Crosby's Moderated by Mark Graban, Senior Advisor, KaiNexus KaiNexus has such an interesting and diverse customer base, and this Customer Month webinar certainly highlights that! Join us to hear two leaders shar...

[Webinar] An Innovative “Patient First” Vaccination Clinic Design (Dr. Joy Dobson) 18.05.2021

A webinar presented on May 18, 2021 Presented by Dr. Joy Dobson, Senior Physician Consultant at 3sHealth in Saskatchewan, Canada See slides or video: https://www.kainexus.com/continuous-improvement/innovative-patient-first-vaccination-clinic-design/webinar/thanks Learning Objectives: Become familiar with a “care comes to the client” concept as applied in Canadian vaccination clinics Use lean conce...

Dr. Joy Dobson - Webinar Preview 12.05.2021

This is a preview of a webinar that will be presented on May 18th... Learn more and register: https://info.kainexus.com/continuous-improvement/innovative-patient-first-vaccination-clinic-design/webinar/signup An Innovative “Patient First” Vaccination Clinic Design May 18 from 1:00 - 2:00 pm ET Presented by Dr. Joy Dobson, Senior Physician Consultant at 3sHealth in Saskatchewan, Canada Learning Obj...

Morgan Wright: Why I Joined KaiNexus 11.05.2021

Welcome to one of our newest KaiNexians, Morgan Wright!  You can also read a blog post she wrote about joining the company , just a month ago now. Morgan is Customer Marketing Manager at KaiNexus. Welcome to the team!!!

Additional Q&A: Building a Better Way, Every Day: The Value of Small Improvements 15.04.2021

Additional Q&A time with Evan Graczyk and Bob Bell from Woodfin.   How do you ensure leaders don't focus solely on bottom-line savings?  How do you use the system to escalate problems that cannot be solved within the team itself?  How do we know what is the "best" solution?? At point do you just have to test some things and see?  Have you had issues with frontline staff com...

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