KaiNexus
KaiNexus: Continuous Improvement, Leadership, and More
We deliver practical insights and real-world strategies for Lean, Six Sigma, and Operational Excellence. Through lessons from KaiNexus webinars and conversations with customers, improvement leaders, and team members, each episode explores what it takes to build a resilient culture of Continuous Improvement. Learn how organizations engage employees, strengthen problem-solving capability, and sustain meaningful operational results across industries. Whether you're new to CI or leading major transformation, this podcast offers tools and perspectives you can put to work immediately.
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Episodes
Person-Centred Improvement - What Does it Look Like, and How Does it Fit with Lean? [Webinar] 15.08.2023 1:00:27
Watch Video or Get Slides August 15 from 1:00 pm - 2:00 pm ET Presented by Seán Paul Teeling, Programme Director for the Professional Certificate and Graduate Certificate in Process Improvement in Health Systems at UCD Health Systems. Lean is one of the most internationally popular process improvement methodologies around the world. Similarly, person-centred approaches have risen in popularity sin...
Panel: Cultivating a Culture of Learning from Mistakes 27.07.2023 1:00:25
Learn more, get video, and more Panelists: Kym Guiliotti, Director of Product Greg Jacobson, Co-founder & CEO Maggie Millard, VP of Customer Experience Linda Vicaro, Senior Lean Strategist Moderated by: Mark Graban, Senior Advisor As KaiNexus co-founder and CEO Greg Jacobson, MD says, “You can’t have a culture of continuous improvement without learning from mistakes.” Join us for a panel disc...
Webinar Panel Preview: Cultivating a Culture of Learning from Mistakes 24.07.2023 16:20
Register for the live event Greg's podcast episode Mark's book: http://mistakesbook.com/ Panelists: Kym Guiliotti, Director of Product Greg Jacobson, Co-founder & CEO Maggie Millard, VP of Customer Experience Linda Vicaro, Senior Lean Strategist Moderated by: Mark Graban, Senior Advisor As KaiNexus co-founder and CEO Greg Jacobson, MD says, “You can’t have a culture of continuous impro...
Why Kindness is the Key to Lean Leadership [Webinar Recording] 11.07.2023 58:54
Learn more and view the video: https://info.kainexus.com/continuous-improvement/why-kindness-is-the-key-to-lean-leadership/webinar/signup Presented by Karyn Ross, Founder of The New School for Kind Leaders People often think that lean is a kind way to work. But lean is a thing – and things aren’t kind or unkind – people are! In order for leaders to be able to develop people to work in lean ways, c...
Remembering Masaaki Imai - "Kaizen" - Greg Jacobson & Mark Graban of KaiNexus 07.07.2023 16:51
In this episode, Mark and Greg remember Masaaki Imai, who recently passed away at 92. They were both deeply influenced by Mr. Imai and his book "KAIZEN: The Key to Japan's Competitive Success." Without Greg being given this book by his Emergency Department leader, there would be no KaiNexus. Greg discusses the importance of the book to him and others -- and the broad influence it has...
Kathryn Abbott:Why I Joined KaiNexus as a Customer Success Specialist 28.06.2023 7:52
Mark Graban, a senior advisor with KaiNexus, is joined by Kathryn Abbott, who joined KaiNexus three months ago as a customer success specialist. In this episode, she shares her thoughts on what stood out to her about the culture and the people, as she was interviewing and how that's been reinforced by her first months at the company. She also shares a little bit about the way she helps custome...
[Preview] Why Kindness is the Key to Lean Leadership, Webinar with Karyn Ross 22.06.2023 8:04
Learn more and register Mark Graban, from KaiNexus, and Karyn Ross discuss her upcoming webinar. July 11 from 1:00 pm - 2:00 pm ET Presented by Karyn Ross, Founder of The New School for Kind Leaders People often think that lean is a kind way to work. But lean is a thing – and things aren’t kind or unkind – people are! In order for leaders to be able to develop people to work in lean ways, create,...
[More Q&A] Psychological Safety as a Foundation for Continuous Improvement 08.06.2023 25:16
Additional Q&A from Mark Graban's webinar...
[Webinar] Psychological Safety as a Foundation for Continuous Improvement 08.06.2023 1:00:04
Learn more, get the video version, slides, and more Presented by Mark Graban, KaiNexus Senior Advisor Mark’s presentation will explore the connections between Psychological Safety and Continuous Improvement, using examples from Toyota, KaiNexus, and other companies. Mark will explore how we can assess the current state of Psychological Safety in teams or across a broader organization. He’ll also d...
[Preview] Psychological Safety as a Foundation for Continuous Improvement 06.06.2023 9:41
Register for the webinar Today, Morgan Wright and Mark Graban preview Mark's upcoming webinar... "Psychological Safety as a Foundation for Continuous Improvement" June 8 from 1:00 pm - 2:00 pm ET Presented by Mark Graban, KaiNexus Senior Advisor Mark’s presentation will explore the connections between Psychological Safety and Continuous Improvement, using examples from Toyota, KaiNex...
[Webinar] Sustaining Continuous Improvement with Habit Science 11.05.2023 1:01:31
More information, slides, and video recording As presented May 11 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), from KaiNexus. Come join the final webinar in our three-part habit webinar series to learn how we sustain and maximize organizational habits in a continuous improvement culture. In this 1 hour webinar, we wil...
[Preview] Sustaining Continuous Improvement with Habit Science 09.05.2023 7:07
Registration link Morgan Wright, customer marketing manager at KaiNexus, joins Mark Graban, senior advisor at the company, to give a preview of this upcoming webinar, the third in a series about "habit loops": Sustaining Continuous Improvement with Habit Science Part 1 Part 2 About the webinar: Come join the final webinar in our three-part habit webinar series to learn how we sustain and...
Elise Miller - Why Did You Join KaiNexus? The Culture, the People, and Getting to Be Yourself 27.04.2023 8:49
Elise Miller, Manager of Solutions Engineering at KaiNexus, has a chat with Mark Graban about why she joined the company in 2020, why the culture appeals to her, and how her role has evolved from Solutions Engineer to the Manager of that now-larger and growing team. Learn more about KaiNexus: http://kainexus.com/
Deepen Your Lean Leadership Skills with Brain Science [Webinar by Elisabeth Swan] 18.04.2023 58:54
Learn more, get slides, see the video Presented by Elisabeth Swan We often underestimate our influence on others. We fail to recognize the impact we have on people, their work, their ability to solve problems, and thrive. Whether we hold formal leadership positions or not, we all have the power to affect those around us. However, the way we think, speak, and act may not always bring out the best i...
[Preview] Deepen Your Lean Leadership Skills with Brain Science 11.04.2023 7:27
Register for the webinar or the recording This episode previews Elisabeth Swan's upcoming webinar, hosted by KaiNexus and Mark Graban. Elisabeth joins Mark here to discuss it. April 18 from 1:00 pm - 2:00 pm ET Enter to win one of 3 signed copies of her new book, Picture Yourself a Leader , by sharing about the webinar on LinkedIn with the hashtag #KaiNexus. Presented by Elisabeth Swan We ofte...
[Webinar] How to Create a Continuous Improvement Culture by Closing the GAPS 04.04.2023 59:19
Page with video, slides, and more Presented by Katie Anderson What does a culture of continuous improvement really look like? How can leaders create an organization where people have the capability and confidence to solve problems? Effective problem-solving is about closing the gaps between where we are today and where we need to be. While we often think about the process or operational gaps that...
[Preview] How to Create a Continuous Improvement Culture by Closing the GAPS - Katie Anderson 30.03.2023 7:15
Free webinar registration link Next week, I'm excited to host a webinar that Katie Anderson will present as part of the KaiNexus continuous improvement webinar series. The webinar description: What does a culture of continuous improvement really look like? How can leaders create an organization where people have the capability and confidence to solve problems? Effective problem-solving is ab...
[Webinar] How To Design Organizational Habits That Propagate a Culture of Continuous Improvement 23.03.2023 59:21
Get Slides and More March 23 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), from KaiNexus. This webinar serves as the second part of the Habits Webinar Series. In this webinar, learn how to design organizational habits That Propagate a Culture of Continuous Improvement. Additionally, join us to hear some real-life examp...
[Preview] How To Design Organizational Habits That Propagate a Culture of Continuous Improvement 17.03.2023 6:37
Register to attend live or get the recording Mark Graban and Morgan Wright, from KaiNexus, discuss the upcoming webinar titled: "How To Design Organizational Habits That Propagate a Culture of Continuous Improvement" It's being presented March 23 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), from KaiNexus...
Building a Culture of Empowerment: Reflections on Lessons Learned [WEBINAR] 14.03.2023 59:34
For slides and more from this webinar Presented by Dr. Lisa Yerian, Chief Improvement Officer at Cleveland Clinic As with many lean journeys, we learn first, then lead. At the Cleveland Clinic, it was the same in developing a lean community of empowered healthcare workers. Dr. Lisa Yerian will share experiences and takeaways from Cleveland Clinic's ongoing lean journey. --------------- Lisa Yerian...
Emily Kauten: Why I Joined KaiNexus, What I Do at KaiNexus 10.03.2023 9:07
Today, host Mark Graban talks with Emily Kauten , who joined KaiNexus in 2022 as a Sales and Business Operations Associate . In this episode, we talk about why she joined the company and what she does in her role.
[Preview] Building a Culture of Empowerment: Reflections on Lessons Learned 02.03.2023 5:22
Here is a quick preview of a webinar to be presented by Dr. Lisa Yerian, Chief Improvement Officer at Cleveland Clinic. Register here As with many lean journeys, we learn first, then lead. At the Cleveland Clinic, it was the same in developing a lean community of empowered healthcare workers. Dr. Lisa Yerian will share experiences and takeaways from Cleveland Clinic's ongoing lean journey. Dr. Lis...
[Webinar] Introducing the Connections Between Habit Science and Continuous Improvement 23.02.2023 59:11
Get the slides, video, and more Presented February 23 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), from KaiNexus. This webinar serves as an introduction to the science of habits and how to form them. Future webinars in this series will take a deeper look into how to design Habit Loops for the different types of people...
[Preview] Introducing the Connections Between Habit Science and Continuous Improvement 20.02.2023 8:03
Register to attend live or view the recording February 23 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), from KaiNexus. This webinar serves as an introduction to the science of habits and how to form them. Future webinars in this series will take a deeper look into how to design Habit Loops for the different types of pe...
Matt Banna: Why I Stay With KaiNexus and How My Role Has Evolved 02.02.2023 11:52
Enterprise Account Executive Matt Banna joins host Mark Graban to talk about his almost seven years working for KaiNexus. Find Matt on LinkedIn: https://www.linkedin.com/in/matt-banna/ Enterprise Account Executive at KaiNexus from Chicagoland area, currently living in Austin, Texas. Skilled in interpersonal communication, sales strategy, and discovery, he loves meeting our cust...
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