Jim Bennett - HOT Leadership

Let's  talk about how to present your ideas in such a way that people will want to say yes to them. There are eight strategies for having someone say yes to your requests. Some of the strategies are more mindset related and others are more skill set related. But in each case the strategies are a positive step forward to hearing someone say yes to your ideas. The 8 strategies are: Put Others First...

It has been said that the eyes are the window into the soul. If true, the ears are the doorway to the heart. It is by our ears we listen to what’s important to someone. We not only hear the words they are using, but hear the tone of voice, inflection, and can distinguish between the emotions expressed and listen for what is hoped for moving forward. Our ears afford us the ability to do so, but all...

Having clear expectations can reduce the strife in your personal life and professional life by 50 percent as well as increase your performance. You do that by getting clear about the expectations you have with someone.  Clear expectations are rooted in seven fundamental steps: Reafirm the Purpose Define Success Clarify Roles, Responsibilites and Time Frames Clarify Decision Making Schedule Status...

If you are in a leadership position, you have likely read about how to have teams and workers you lead do something they may not want to do. A day doesn't  go by that you don’t directly or indirectly persuade someone. You have high hopes for having people follow your lead and act in ways that foster innovation, growth, and passion.  But in everyday life, leaders are dealing with the realty that, a...

Persuasion in transformational leadership is not about eloquent and stirring speeches like  Martin Luther King’s "I Have A Dream" speech. Persuasion in transformational leadership is about positive influence, not manipulation. In its purest form persuasion is the shaping with full integrity the thoughts, feelings, beliefs, and behaviours of others. Let's examine in more detail.... HOT Leadership

Every organisation has deep reservoirs of talent that are not achieving their full potential. There are many reasons why full potential is not achieved and excellence is not cascaded throughout an organisation. You will no doubt have your own list, but after working with organisations for many years I have found a set of 20 reasons why talent is not realising its full potential - let's explore, th...

There is a common misconception that people resist change. I believe people don’t mind change. What they mind is feeling bad about it. If you want transformational levels of growth, understanding how the change impacts workers and stakeholders,  how the change makes them feel must be recognised, respected, reflected on with a warm heart and responded to accordingly - let's explore.... Support Data...

Far too often leaders feel overwhelmed by the everyday demands of their jobs and they in turn disengage from the ideal of workers flourishing and doing their best work. They love the idea of workers flourishing and of a flourishing bottom line, but are not actively engaged in a leadership project that allows it to happen. For me, it's about shining LIGHT: L istening I ntegrity G enerosoty H eart T...

I would suggest that flourishing is in short supply because of lowered standards. Customers have become accustomed to airlines and railways that regularly delay flights/trains and dismiss passenger frustration; they’ve come to expect banks and other financial institutions to be more concerned with the bank’s financial wellbeing than the customers.  Also, political narratives has been degraded to u...

Are you, your workers and customers flourishing? Are you faring well, prospering, highly productive, excelling, and living boldly? Let's explore and see what that means to you and your stakeholders. Resource: Flourishing at Work and Flourishing in Life https://www.psychologytoday.com/us/blog/human-flourishing/202109/flourishing-at-work-and-flourishing-in-life HOT Leadership

If you are a financial advisor, accountant, attorney, engineer, IT professional, Human Resources specialist, or in any technically trained profession, you need to fall out of love with what you do and change your Focus to falling in love with making your clients’, customers’, and worksrs’ lives better for having worked with you.  This sends a powerful message that this person can improve the quali...

In many organizations the word project creates a negative response. Too many projects are cumbersome and lumbering. They’re populated with people who view the project as a time suck and who lack creativity and enthusiasm for doing meaningful work. Also, because they feel over scheduled, overworked, and overwhelmed, they want to check off the project team meeting on their to-do list and go back to...

When everythig is a priority, nothing is a priority What is a priority? The word priority comes from the Anglo-Norman French word priorie, which means “elder or superior of a religious order.” A priory is a small monaster y or nunnery governed by a prior or a prioress. In today’s world, a priority is something governed by a higher order. In this podcast I’ll make the case that your highest priorit...

When you work through the exercises of the Purpose Principle, you come to the Promises Principle with high hopes of having your purpose become real. This is a substantial piece of leadership development that while challenging, will provide you with 10 significant advantages. When viewed together these advantages become the catalyst for you accomplishing transformational work and creating a mindset...

Promises influence people’s behaviour in one of two ways: A promise kept builds trust, respect, and credibility. A promise broken does the opposite.  Broken promises not only have an impact on the task and technical aspects of work, but they also have a much greater negative impact on the relational aspects of leadership.  In order for promises to have a positive influence on other people there ar...

What is the root of apprehension, ambiguity, and uncertainty? At the centre of each word is fear. If I am apprehensive, I am afraid of the unknown. When ambiguity is present I am unsure of what might happen. With uncerainty, I might be afraid about what I should do next. I don’t want to fail or lose something important, so I hold back. In each case, smart, talented, and well-meaning workers stand...

A promise is an abiding commitment, an assurance to others that we will or will not do something.  Promises are voluntary and not ever forced. Promises must be voluntary. When promises are made solely to placate someone or to get a foot in the door only to turn the tables and renegotiate the outcome, the promises come across as hollow and manipulative. They are about so much more - let's explore.....

Can every day be an ideal day? No, it can’t.  Will the choices we make increase the possibility that the number of days we experience as an ideal day increase? Yes, most certainly Here’s my bold ascertion: living an ideal day is a choice. There’s no way around the fact that we have a choice as to how we choose to plan and live our days. Let's Explore this principle in more depth..... Reference: Ma...

Organisations know about the power of brands. Brands create value, loyalty, and, when compelling and distinctive, they create profound emotional experiences for customers that attract more customers who want the same experience.  What is not recognised as much is that a leader’s brand can be a catalyst for transformational growth. Transformational leaders no longer rely solely on their organisatio...

The key idea about being distinctive is less about being something to people that you aren’t and more about aligning what you are gifted and talented at doing in highly differentiated ways for people who value it.  Resource: This I believe.... https://thisibelieve.org/ HOT Leadership

 Dramatic performance  personally and professionally, are closer than you think when you have a clearly defined purpose. Improvements of almost all types in organisations start with one word : clarity.   It is used with respect to expectations, results, value, competencies, accountability, and what makes us feel alive and vibrant. Without clarity there is little-to-no likelihood that focus can fol...

Dramatic performance as well as engagement and satisfaction 'are within your grasp' when you have a clear and empowering Purpose. Improvements of almost all types in organistions start with one word: clarity. It is used with respect to expectations, results, value, competencies, accountability, and what makes us feel alive and vibrant.   With clarity and focus come new insights, new strategies, an...

If you want a flourishing business - one that has top-line growth, greater profitability, high levels of customer satisfaction, and top talent retention you must have flourishing relationships with your workforce, colleagues and customers. In today’s world of work, the customer experience must be so compelling that customers wouldn't  consider going elsewhere. This leads to a happy workplace where...

Designing for people is a design process that focuses on the needs and characteristics of the users or operators. Good design takes into account how the operator is expected to interact with the workplace set up, the work equipment and how the work equipment fits into the system as a whole. As a result, facilities, hardware, systems, equipment, product tooling, materials, layout and configurations...

Let's look at leadership initially from a senior management level - having a duty of care to look after everyone within an organisation and all stakeholders. Understanding what human factors are about, how it applies to your business and where you can get additional support. Having People, Processes and Plant/Equipment effective for the tasks, environment and people from a human and organisational...