IVETSOHARD, The not-so-serious podcast for seriously busy veterinary teams

In This Episode: Dr. Stacee and Dr. Caitlin chat with Josh Vaisman, MAPPCP, CCFP from Flourish Veterinary Consulting, about effective one-on-one meetings and how to make them better! Listen in to get some great tips you can implement in your practice today! Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode! More About Josh Vaisman, MAPPCP, CCFP: Josh b...

In This Episode: Dr. Stacee and Dr. Caitlin chat with Katie Berlin, DVM about how to get started podcasting! Listen in to get some great tips you can implement in your practice today! Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode!   From The Show: The Vet Reset Central Line Podcast Blue Yeti Microphone   More About Katie Berlin, DVM: Katie Berlin,...

In This Episode: Listen in as Dr. Stacee and Dr. Caitlin chat about 5 Ways To Win The Veterinary Pharmacy Game! During this 30-minute webinar, you’ll learn creative solutions that can be easily implemented by your team so you can say goodbye to awkward conversations and start taking your pharmacy back. Check out the BLOG that accompanies this episode. Sign up for #IVETSOHARD Resources Email List (...

In This Episode: Dr. Stacee and Dr. Caitlin chat about how to implement a better workflow for sympathy cards. Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.   Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/   Episode Website   Subscribe & Review On Apple Podcasts: Thanks for being an IVSH listener! We hope t...

In This Episode: Dr. Stacee and Dr. Caitlin chat with Tracy Sands, DVM about implementing a joyful workflow in your hospital. Wondering what that even is..listen in to find out! Listen in to get some great tips you can implement in your practice today! Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode! More About Tracy Sands, DVM: A practice owner and...

In This Episode: Dr. Stacee and Dr. Caitlin chat about how to take charge of patient updates! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. From the episode:  Dr Santi’s study: https://www.frontiersin.org/articles/10.3389/fvets.2019.00080/full Luggage tags on 4Imprint: https://www.4imprint.com/search/luggage%20tags Learn More About Dr. S...

In This Episode: Listen in as Dr. Stacee, who is joined with guest co-host Dr. Crista Wallis, chat about 5 time-saving hacks you can use in your short staffed veterinary practice today! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. From the episode:  Check out the BLOG that accompanies this episode.   Learn More About Dr. Stacee and Dr....

In This Episode: Listen in as Dr. Caitlin, who is joined with guest co-host Dr. Crista Wallis, chats about how you can implement remote care employees in your practice! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. From the episode:  Vet2Pet’s Digital Coordinator Guide is a great resource!  We referenced episodes on Slack and choosing be...

In This Episode: Dr. Stacee and Dr. Caitlin chat with Jared Scarbrough about how to utilize your practice's data! Listen in to get some great tips you can implement in your practice today! Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode!  From The Show: Caitlin’s cat pants- https://www.betabrand.com/womens/pants/dress-pant-yoga-pants-collection/...

In This Episode: Dr. Stacee and Dr. Caitlin chat about how to take charge of your practice's online reviews! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. From the episode:  Aziz Ansari and Jimmy Dramatically Read Bad Yelp Reviews https://www.youtube.com/watch?v=CgUrRqQ2w_M Learn More About Dr. Stacee and Dr. Caitlin: https://ivetso...

In This Episode: Dr. Stacee and Dr. Caitlin chat with Craig Spinks, Co-Owner of Veteos Videos about how using videos in your practice's recruiting, marketing, etc. can be so powerful.  Listen in to get some great tips on getting started using video in your practice today! Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode!   More About Craig Spinks...

In This Episode: Dr. Stacee and Dr. Caitlin chat with Bill Schroeder, CEO of InTouch Practice Communications about how to create and maintain a great culture...and spoiler alert...a pizza party is not the answer! Listen in to hear all of the tips and download the PDF to get the links mentioned in the episode!   More About Bill Schroeder, CEO of InTouch Practice Communications: Bill is a founding o...

In This Episode: Dr. Stacee and Dr. Caitlin chat with Cindy Trice, DVM Founder and CEO of Relief Rover, about utilizing relief services for your clinic as well as working relief.....and thinking of it like a dating site. Listen in to hear all of the tips and download the PDF to get the links mentioned in the episode!   More About Cindy Trice, DVM Founder and CEO of Relief Rover: As a multi-state l...

In This Episode: Dr. Stacee and Dr. Caitlin chat about ways to improve your practice's social media! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thanks for being an IVSH listener! We hope this podcas...

In This Episode: Dr. Stacee and Dr. Caitlin chat with Nicole Clausen, CSSGB, CCFP about inventory and some tips on how to manage your inventory like a boss! Listen in to hear all of the tips and download the PDF to get the links mentioned in the episode! Bonus- Spotify Inventory Counting Playlist: CLICK HERE More About Nicole Clausen, CSSGB, CCFP Nicole Clausen, CSSGB, CCFP has over 14 years of ex...

In This Episode: Dr. Stacee and Dr. Caitlin chat with Dr. Mary Gardner about providing end-of-life resources to your clients.  Listen in to hear all of the tips and download the PDF to get the links mentioned in the episode!   More About Dr. Mary Gardner There is nothing better to Dr. Gardner than a dog with a grey muzzle or skinny old cat! Her professional goal is to increase awareness and medica...

In This Episode: Dr. Stacee and Dr. Caitlin chat about taking inventory of your technology and making a plan to streamline! When is the last time you took a look at all of the different platforms, apps, software, etc. that you are using to see if anything is overlapping or perhaps you are not using something anymore? Listen in for some tips on streamlining your technology! Sign up for #IVETSOHARD...

In This Episode: Dr. Stacee and Dr. Caitlin chat with Chelsie Roberge on how to introduce new ideas to your team. Listen in to hear all of the tips! More About Chelsie Roberge, Certified Veterinary Practice Manager Chelsie Roberge is a proud graduate from University of Idaho, devoted Practice Manager for Prairie Animal Hospital and is passionate for veterinary medicine.  Before managing her 10 doc...

In This Episode: Dr. Stacee and Dr. Caitlin chat about technology hacks for team meetings! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thanks for being an IVSH listener! We hope this podcast has been insp...

In This Episode: Dr. Stacee and Dr. Caitlin chat with Linda Pflughaupt about how her and her team utilize digital forms to increase efficiency but also make the experience more convenient for their clients. Listen in to hear all of the tips!   More About Linda Pflughaupt, Certified Veterinary Practice Manager Linda is from Houston and has been in the veterinary field since 1993. She joined  Bisson...

In This Episode: Dr. Stacee and Dr. Caitlin chat with Brenda Tassava about some great tips to keep your practice nimble. Including how to implement new protocols and improving internal communication. Listen in to hear all of the tips! More About Brenda Tassava CVPM, CVJ, MVLCE : Brenda Tassava Medina is an artist and management consultant, so she’s always looking at things from a unique and creati...

In This Episode: Dr. Stacee and Dr. Caitlin chat about creating a policy and workflow for firing bad clients Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.   Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/   Episode Website Subscribe & Review On Apple Podcasts: Thanks for being an IVSH listener! We hope this...

In This Episode: Dr. Stacee and Dr. Caitlin chat with Lori Anthony about how she is using a remote receptionist (aka digital coordinator) in her practice. Listen in to learn how you can implement this position in your practice too! More About Lori Anthony : Lori works for Family Pet Health Center in Mattawan, MI and has been there for 5 1/2 years.  She started as the business manager/IT person and...

In This Episode: Dr. Stacee and Dr. Caitlin chat with Bash Halow about how to make a conscious effort to be a better version of yourself. Listen in to get some practical tips that you can implement today! More About Bash Halow, CVPM, LVT : Bash is a graduate of the College of William and Mary, a certified veterinary practice manager and a licensed veterinary technician.  As a veterinary business a...

In This Episode: Dr. Stacee and Dr. Caitlin chat about using the communication platform Slack. They give their tips on how to utilize Slack in your practice and introduce to your team. Additional Resource Mentioned In Episode:  https://www.thesocialdvm.com/blog/is-your-practice-ready-to-slack Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form....