Burgess Technology Services

IT Sucks Podcast

IT Sucks, but it doesn't have to! The tech experts from Burgess Technology Services share their wisdom on technology issues, especially related to business technology.

Author

Burgess Technology Services

Category

Technology

Podcast website

itsucks.libsyn.com

Latest episode

Nov 12, 2025

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Episodes

A Valentine to the BTS Family! 14.02.2020

This month we share the love with our BTS family. Staff members answered some poll questions and we're sharing some of the answers, and for some, in their own voice! It's a great way to get to know our stellar team!  To learn more about us, visit www.btsmaine.com   Questions? Email podcast@btsmaine.com Below are the full poll answers for most of the staff!   In celebration of our 3 0 th  year in b...

Tech Resolutions for 2020 27.01.2020

Mike, Matt and Tamara talk tech resolutions. Actions you can take annually to maintain a healthy network, tasks you should get IT professionals help to accomplish, and a few tidbits more on the fun side.   As promised... Here's a link to a  Waterproof Keyboard Here's a link to the fun "IT shaming" resolution post:   Tech Resolutions For more information or to share your thoughts, email podcast@bts...

Bonus Episode: Iranian Cyber-Attacks Expected 08.01.2020

Matt and Tamara sit down for a brief chat about a current newsworthy topic, the very real potential for Iranian hackers to increase malicious activity on United States financial, municipal, personal and business cyber targets in response to recent events. ( https://www.nbcnews.com/news/world/airstrike-kills-top-iran-general-qassim-suleimani-baghdad-airport-iraqi-n1109821 ) For more information, re...

Gifts for the Geek in Your Life 19.12.2019

Mike, Matt and Tam talking geeky gifts! Here are links with more information on many of them!    Smart Home Tools:  Leviton Decora Smart Switch: https://www.leviton.com/en/products/brands/decora Video: https://youtu.be/yV2vj_TDdhw Vera: https://getvera.com/pages/apps Ring Doorbell: https://ring.com Sonos Wireless Speakers: https://www.sonos.com Auto Diagnostic tool/app: https://www.obdsoftware.net...

Rachel Frost of JPMA 14.11.2019

Rachel Frost of JPMA Online Training is our first guest on the I.T. Sucks Podcast! Mike, Matt and Tamara ask Rachel questions about  her history in the industry, the history of JPMA and how changes in technology over the last two decades have effected online training/elearning.  For more information, visit www.jpmaweb.com  and www.btsmaine.com   If you have any questions or are interested in being...

Tech Horror Stories! 09.10.2019

Mike and Tamara chat about scary tech horror stories for Halloween month! Lost data, Black Mirror, Scary Basement scenarios and more! Don't let these things happen to you! Contact podcast@btsmaine.com  for more information!  www.btsmaine.com 

Mobile Apps for Business and Fun! 13.09.2019

Matt, Mike and Tamara chat about mobile apps for business productivity and security, as well as personal favorites for home and fun.  For more information on this and business technology support, visit www.btsmaine.com   Questions? Interested in being on the podcast? Email podcast@btsmaine.com    

Data Loss, Encryption and Disaster Recovery, Part II 29.08.2019

Because there's a lot more to say about Disaster Recovery preparedness, Mike, Matt and Tamara continue the discussion. Are you and your business ready for a crisis? Listen and find out!  For more information visit www.btsmaine.com    

Data Loss, Encryption & Disaster Recovery, Part I 23.07.2019

The folks from Burgess Technology Services chat about Data Loss, Encryption and Disaster Recovery as it relates to your business.  For more information, visit www.btsmaine.com     *********************************** Burgess Technology Services is a comprehensive technology company providing Managed IT Services, Network Design & Analysis, Help Desk Support, Cloud Services including Managed Backup,...

Medical Industry Technology Support 18.06.2019

BTS owners Matt Rice and Mike Dorr discuss how technology support for the Medical industry differs (and is the same) as for other industries.  HIPAA, medical, business technology, tech support, tech security.  For more information, visit www.btsmaine.com   or email podcast@btsmaine.com  

Credit Union Technology 16.05.2019

Owner Mike Dorr chat with Tamara about how supporting Credit Unions with Technology Services is different (and the same) as other industries. Discussions of technology security, regulations and tools. For more information on Burgess Technology Services, visit www.btsmaine.com  or email podcast@btsmaine.com  

Municipal and Government Technology Support 15.04.2019

Tamara and Matt discuss what is different about supporting Municipal and Government clients with their technology needs. TRIO, Voter Registration, Vehicle Registration, Law Enforcement, Correctional Facilities as well as Local, County and State Government. Managed Services, Technology Security.  BTS Managed Services

Security Awareness Training 25.03.2019

Tamara Lilly and BTS owner Mike Dorr discuss security awareness when it comes to business technology. What types of training and testing are available to keep employees and your business network safe from viruses, malware, ransomware and more.   For more information, email podcast@btsmaine.com or visit Burgess Technology Services at  www.btsmaine.com   Related:  https://www.burgesstechnologyservic...

Email Attacks, Scams and Phishing 25.03.2019

Tamara and BTS owner Matt Rice discuss vulnerability to email attacks, scams, phishing and spearphishing and how to avoid getting caught. Clear tips as to how to avoid compromising your computer and business network. Suggestions for technology security awareness.  For more information, email podcast@btsmaine.com or visit Burgess Technology Services at  www.btsmaine.com   Related blog posts:  https...

Windows 7 Support Expiring 25.03.2019

Tamara and BTS owner Mike Dorr discuss the expiration of Windows 7,  Server 2008 and other softwares. How this affects business technology and how one can plan to meet these milestones effectively. Also some discussion on end of life for hardware.  For more information, email podcast@btsmaine.com or visit Burgess Technology Services at  www.btsmaine.com   Related blog posts:  https://www.burgesste...

Introductory Episode, Burgess Technology Services 18.03.2019

Mike, Matt and Tamara from Burgess Technology Services introduce themselves, the company and the IT Sucks podcast. The podcast will shed some light on business technology for non-techies.  Experts for nearly 35 years in business technology, BTS offers network administration, managed service, programming, installation, consulting, security awareness training and more. For more information, visit ww...

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