IT Ops Query

Renowned public speaker, industry commentator, technologist and open source ambassador Kelsey Hightower describes himself as an AI skeptic, but warns that platform engineers should take the threat of AI to their jobs seriously. In this episode, he explains the skills IT operations leaders must emphasize as they prepare for the question: "What value do you bring over the machines?" Featuring: Kelse...

Last year in AWS with Corey Quinn To paraphrase David Letterman, this next guest needs no introduction, at least for many people in the cloud computing world: Corey Quinn is the Chief Cloud Economist at Duckbill, where he specializes in helping companies improve their AWS bills "by making them smaller and less horrifying," according to his website bio. He also hosts the "Screaming in the Cloud" an...

Brett Smith, distinguished software developer at AI and data management software and services company SAS, has spent nine of his 13 years with the company focused on software supply chain security, managing DevSecOps and compliance for a 3,000-developer organization. He shares the good, the bad and the ugly of the journey to date, and his outlook for the future. Featuring: Brett Smith , distinguis...

You might recognize Rob Strechay from his appearances on TheCube livestreaming videos during industry conferences, but he's worn many hats in the industry over the years. In this wide-ranging discussion, he looks back at how AI data management evolved in 2025, and predicts that AI "governance, security and data quality are going to be all the rage in 2026." Featuring: Rob Strechay , managing direc...

As it rolled out AI and AIOps, Salesforce shunned the cloud repatriation route and instead expanded its public cloud presence with Hyperforce. Paul Constantinides, an engineering leader at Salesforce for more than 21 years, currently leads engineering for Hyperforce. In this episode, he details the evolution of the Salesforce internal platform over the years, what was behind the decision to launch...

Rob Hirschfeld is the CEO and co-founder of RackN, founded in 2014, focused on "addressing the messy challenge of operating at scale in physical data centers," according to his LinkedIn profile. Hirschfeld has had a front-row seat to the last decade of conversations in enterprise IT ops about bare-metal server operations and cloud repatriation, topics that remain hot as some enterprises look to mo...

Yuval Fernbach has more than a decade of hands-on experience in the realm of data and machine learning, and served as the co-founder and CTO of Qwak from 2020 until it was acquired by JFrog in 2024. Fernbach is now vice president and CTO of JFrog ML, a subset of the JFrog software supply chain management toolset focused on AI and machine learning operations, or MLOps. In this interview, he discuss...

Enterprise service management platform vendor ServiceNow has been one of the most assertive in the industry in developing its AI agent products over the past 14 months. Our guest, Dorit Zilbershot, has been with ServiceNow for six years, serving in various product management leadership roles focused on AI. In this interview, she shares recent ServiceNow AI model development news with Nvidia, how e...

The director of engineering for a Fortune 20 automotive company shares his thoughts on the latest in cloud-native technologies for platform engineers during KubeCon + CloudNativeCon North America 2025. He also discusses ways platform engineering can address common cybersecurity risks, including software supply chain security. Finally, Saxena gives his insights on the opportunities and challenges A...

Bob Killen, senior technical program manager at the Cloud Native Computing Foundation (CNCF), shares highlights from two survey reports released this week during KubeCon + CloudNativeCon North America 2025: The 2025 State of Cloud Native Development report and AI Tech Radar Report. According to Killen, the results show that cloud-native technology has become more accessible to back-end developers,...

Oracle senior vice president Sudha Raghavan manages all expansions and new buildouts for some of the world's largest infrastructure platforms supporting GPU clusters, including network design. As the company prepares to build new gigawatt data centers worldwide, she explains how its database heritage helps in operating increasingly demanding data center networks with high performance and efficienc...

It's our first on-location episode! At GitHub Universe, Katie Norton, Research Manager for IDC's DevSecOps and software supply chain security practice, explains how a new extension to GitHub's CodeQL reflects increased awareness of security as a dimension of code quality. She also discusses the shifting strategic partnerships and competition that come with increased convergence between AppSec and...

Patrick Lin from Splunk discusses how observability extends beyond IT, highlighting its importance in improving business decisions, customer support, and revenue. The interview also covers challenges in enterprise observability, like standardization and teamwork, along with the changing role of AI in observability methods. AI automation can help observability practitioners keep up with increasingl...

Observability and security company Cribl has had a front-row seat to the rise of generative AI, AI agents, and their impact on data management in IT. The company, which grew from log management into federated search, a data pipeline, a data lake, and a cloud-based managed service, also expanded its product offerings this week with notebooks for observability experts, a Model Context Protocol serve...

What a difference six months makes: after adjusting its product pricing and bundling in April during its Team 25 US conference, Atlassian now says adoption for its Rovo AI products has taken off. The company's head of AI product talks about what changed, what's new at the Team 25 Europe conference this week, and what's ahead for Atlassian AI. Featuring: Jamil Valliani , vice president and head of...

The leader of search, observability, and cloud operations at Amazon Web Services outlines her strategic perspective on monitoring AI agent systems such as Amazon Bedrock Agents. Ultimately, she envisions unified visibility, including security, across AI workflows, from silicon to application, both inside and outside AWS. Featuring: Nandini Ramani , Vice President at Amazon Web Services In today’s...

Experienced IT practitioners offer their predictions for how AI will change observability, the role of the site reliability engineer and incident management within enterprise organizations, from best-case scenarios to pitfalls and risks. Come for the 40 combined years of IT ops expertise, stay for the "Highlander" references and football analogies. Featuring: Jonathan Moore , domain architect, Pro...

Ameet Talwalkar joined observability vendor Datadog in February to lead a new AI research lab at the company. He is also an Associate Professor at Carnegie Mellon University. One of the first projects from the lab was released to open source in May – Toto, a foundation model trained on real-world observability data. Talwalkar discusses how Toto could improve observability forecasting tools such as...

Steve Koelpin is a seasoned engineer and award-winning data strategist who specializes in observability, logging, and data pipelines at high scale. In his experience, generative AI in observability tools can help reduce the time it takes to resolve IT incidents, but can also foment dependence on a 'black box' tool. There's also the matter of feeding AI the large amounts of data it requires without...

Nancy Gohring is a senior research director at IDC, focused on big picture trends related to enterprise AI adoption, including business, organizational and technology architecture transformation in the context of AI and GenAI. In this wide-ranging interview, Gohring gives the big-picture view of the challenges and changes GenAI represents for enterprise IT operations teams, from roles to teams to...

Enterprise Strategy Group analyst Torsten Volk says he spends so much time playing with generative AI tools that "if I used fewer, I'd get a lot more done." But judiciously used -- and with plenty of human oversight -- LLMs and AI agents can be catalysts for fundamentally changing businesses, from application modernization to massive data processing, including the growing volume of telemetry gathe...

One of the enterprise tech industry's most influential voices on all things AI, independent analyst Andy Thurai, says in a wide-ranging discussion that IT pros should prepare to work with AI agents in the very near future, despite unanswered questions about their orchestration and the reliability of their decision-making. 

"AI is not just another technology layer; it's a distinct stack with its own complexities and risks," according to Coralogix CEO Ariel Assaraf. In this episode, Assaraf details those unique issues and how his company plans to address them using its recent acquisition, Aporia.

Kishore Gopalakrishna says that the observability market is ripe for disruption in the AI age, particularly at the storage and query layer. The former LinkedIn architect is now co-founder and CEO of StarTree, which offers a real time analytics platform based on Apache Pinot. The company has a preview version of its StarTree Cloud service for observability that supports metrics, logs and traces, an...

Gartner analyst Gregg Siegfried reflects on the previous generation of AIOps tools that never quite lived up to their "NoOps" promise, looks at how generative AI tools have already affected IT ops pros' day to day work, and predicts the ways AI agents are poised to even more dramatically alter the observability and IT automation landscape.