Insurance Speak

The economic impact has been severe from concurrent labor strikes by the Writers Guild of America and the Screen Actors Guild — American Federation of Television and Radio Artists. While the former announced a tentative agreement recently, actors continue to strike. In this episode of the Insurance Speak podcast, insurance executive Bill Johnson, who once produced major motion pictures, discusses...

Bryan Davis, EVP and head of VIU by HUB, explains what's on the horizon for independent brokers, and how they can best serve their customers in the modern market.

In this episode of Insurance Speak, Rahul Kumar, Vice President and General Manager of Financial Services at Talkdesk, joins us to discuss how insurers can create and nurture loyalty by enhancing the customer experience.

Todd Shasha, Assistant Vice President of Personal Insurance at Travelers, explains how boat owners can safeguard their vessels from increasingly catastrophic weather events.

Andrew Schwartz and Keith Raymond of Celent co-authored a new study that examines many of the issues associated with the use of generative AI, and they share their insights in this podcast.

Independent risk manager Jeff Marshall details an emerging risk for occupations involving changing shifts: Shift work sleep disorder and its impact on brain function.

Bruce Eisler, Chief Executive Officer U.S. and Chief Underwriting Officer for Aspen Insurance shares insights on what he's seeing in the industry, the factors insurers should be watching and the opportunities ahead.

In this episode of Insurance Speak, we're joined by Katherine Frattarola, executive vice president and leader of HUB's Private Client practice, to delve into the unique insurance struggles high- and ultra-high-net-worth families face when trying to properly protect their assets.

In our 100th Episode, Matthew Smith from the Coalition Against Insurance Fraud outlines a new study that examines how bad actors commit fraud and then justify their actions.  

Insurance claims consultant Chris Tidball addresses some of the possible litigation and insurance issues surrounding this undersea disaster.

Tracey Santor, Assistant Vice President and Product Manager for financial institution bonds at Travelers, details some of the activities involved in social engineering attacks

Bryan Falchuk, Managing Partner, Insurance Evolution Partners, discusses the importance of partnership between legacy insurers and insurtechs based on research from his latest book.

Jess Keeney, chief product & technology officer for Duck Creek, discusses how technology is changing the customer experience for policyholders.

Eloisa Lewis and Shawn Magill of New Climate Culture discuss the ways in which agricultural operations and communities at large can improve their disaster resilience through biodiversity and permaculture initiatives.

Scott Cornell, transportation lead and crime & theft specialist at Travelers, joins us to discuss strategic cargo theft and how to prevent these supply chain-interrupting crimes.

Mark Debus, clinical manager of behavioral health at Sedgwick, discusses the impact of trauma response and compassion fatigue for insurance first responders.

In this episode of Insurance Speak, we're joined by Kathleen Bonczyk, founder and executive director of the Workplace Violence Prevention Institute, to discuss how companies can mitigate employee violence and the part insurance companies could play in stopping these incidents.

Artificial intelligence has the ability to sort through and synthesize vast amounts of data, but with that benefit come increased risks for users and their insurers. Andrew Schwartz, an analyst with Celent, and Etay Maor, senior director of security strategy for Cato Networks, take a deep dive into the pros and cons of this new large language model.

Live from the Complex Claims & Litigation Forum in Las Vegas, Brittney Meredith-Miller is joined by Michael Pritt, Senior Claim Analyst with Pure Insurance, and Dr. Laura McGuire, CEO of The National Center for Equity & Agency to discuss the importance of trauma-informed care in claims handling and within agencies themselves.

Live from the Complex Claims & Litigation Forum in Las Vegas, Patti Harman is joined by Bob Tyson, the Strategic Managing Partner for Tyson & Mendes  Tyson addressed some of the factors behind an increase in the number of high-value jury awards.  The conversation was a follow-up to his keynote presentation at the conference..  

Live from the Complex Claims & Litigation Forum in Las Vegas, Brittney Meredith-Miller is joined by Peter Crosa, Executive General Adjuster at Peter J. Crosa and Co., LLC, and Timothy Dowden, Senior Vice President of J.S. Held to discuss how insurers can more effectively mitigate and address severe weather claims.

Alex Kaplan, executive vice president for alternative risk at Amwins Group, discusses how parametric insurance differs from traditional insurance and the benefits it provides to policyholders.

Live from the Complex Claims & Litigation Forum in Las Vegas, Brittney Meredith-Miller is joined by Tracey Thompson, Deputy Executive Director of the Coalition Against Insurance Fraud to discuss strategies for identifying and preventing fraud.

Lumen Technologies' Tara Acton shares the secrets behind their award-winning program

Live from the Complex Claims & Litigation Foruhm in Las Vegas, Patti Harman is joined by Rich Wickcliffe, the Complex Claims Manager for Frontline Insurance.  Rich discusses strange claims he's Investigated in a recap of his closing keynote presentation.