Insurance Post Podcast

In the latest episode of the Insurance Post Podcast, How the great resignation made insurance an employee’s market , Neil Lumb, group sales and marketing director at broker Verlingue UK, said each manager at his business has to spend time on social media, every month, creating a long-term talent pipeline. He said: “Follow up with those connections, build relationships, even though there might not...

In the latest episode of the I nsurance Post Podcast, titled What the cost-of-living crisis means for insurers , Claire Lashbrook, director of property claims at Claims Consortium Group, revealed her organisation is seeing interesting changes in consumer behaviour as a result of double digit inflation. More than ever before, she said the speed of settlement is coming out as something that is vital...

Joining Scott McGee, Insurance Post news editor, and David Scott, Crif Decision Solutions’ sales consultancy manager, were Zelda Bentham, head of sustainability at Aviva, and Oleh Melnyk, head of procurement and property at Allianz, to explore some of the key challenges for the industry in meeting its responsibilities and ask what more can be done to ensure ESG is better understood, measured, and...

In this episode Stephanie Denton, editor of Insurance Post , discusses data advancements and the customer experience with Martyn Mathews, director of telematics and motor for the UK & Ireland, Insurance, LexisNexis Risk Solutions. Among the topics the pair discuss are how insurers stay connected with vehicle owners and the effect on the customer experience; the need to be advanced driver assis...

In this podcast Jonathan Swift, content director at  Insurance Post , discusses the future of telematics and connected vehicles with Paul Stacy, the global sales director at IMS. Among the topics they discuss are whether 20 years after Norwich Union first begun black box trials in the UK, if telematics is finally at a tipping point in terms of mainstream acceptance? And if it has made a break...

In this episode Insurance Post content director Jonathan Swift discusses the growth of electric vehicles and the news risks and claims scenarios they pose to insurance companies. Joining him for the conversation are: Richard Billyeald, chief technical officer, Thatcham Research Chris Moore, head of Ibott, Apollo Syndicate To get more information about Motor and Mobility and to sign up to attend to...

In this second episode, Post content director Jonathan Swift is joined by Sara Costantini, managing director of Crif Decision Solutions and Jonathan Valentine, the founder and chief technology office of Thingco and Insurtech UK board member. Among the topics under discussion are the benefits and competitive advantages insurance companies could derive from using Open Banking, and the dangers of bei...

In the first episode, Post content director Jonathan Swift is joined by Sara Costantini, managing director of Crif Decision Solutions ,to discuss the findings of a recent survey , as well as obstacles to its greater use by insurers, managing general agents, and brokers. Hosted on Acast. See acast.com/privacy for more information.

Post content director Jonathan Swift is joined by LV claims director Martin Milliner and Carpenters Group director Donna Scully, pictured, to discuss what needs to be done to raise awareness in the OIC Portal and the insurance sector’s role in doing this. The trio also chat about what advice they would give those that run the OIC portal to help it meet its aims - and how optimistic they are that t...

Post content director Jonathan Swift is joined by LV claims director Martin Milliner, pictured, and Carpenters Group director Donna Scully to discuss whether the number of unrepresented claimants [4331] is line with what was expected, and what the data tells us about the future direction in terms of claims including an uplift for exceptional injury and circumstances. The trio also chat about why s...

Focusing on the over-riding question: ‘How would the insurance industry respond to a repeat of the 1987 Great Storm?’ in this episode we will reflect on response planning in light of the proposed requirements to strengthen operational resilience in the financial services sector, which are due to come into force on 31 March 2022. Joining Insurance Post content director Jonathan Swift to discus...

Focusing on the over-riding question: ‘How would the insurance industry respond to a repeat of the 1987 Great Storm?’ in this episode we look at the advantages the insurance sector would have today; and on flipside the areas where it might be tested more than it was almost 25 years ago. Joining Insurance Post content director Jonathan Swift to discuss this we have: Karl Parr, claims technical serv...

Insurance Post recently conducted a survey to get an overview on motor pricing trends and the impact the current economic climate has had on consumer behaviour. The results of this have just been published but to get a deeper understanding of the findings and trends Post content director Jonathan Swift sat down with Consumer Intelligence founder and CEO Ian Hughes and LexisNexis Risk Solutions’ se...

Insurance Post recently conducted a survey to get an overview on motor pricing trends and the impact the current economic climate has had on consumer behaviour. The results of this have just been published  but to get a deeper understanding of the findings and trends Post content director Jonathan Swift sat down with Consumer Intelligence founder and CEO Ian Hughes and LexisNexis Risk Solutio...

It is the year 2030 and the last decade has seen the insurance eco-system evolve as quickly in 10 years as it had previously done in the last century. And technology has been omnipresent in these changes, with the introduction of 6000 miles of smart roads across the UK; and a number of major UK population centres deemed smart cities, creating a more holistic digital eco-system in which insurance c...

From supply chains disruption to social distancing and repair shops, the pandemic has caused presented unprecedented challenges to the supply of car parts to the UK and how repairs are conducted following government guidelines.   In the middle of all this disruption the customer is looking for a quick and cost-effective repair process. Has Brexit planning helped the supply networks...

From the way it has revolutionised safety in the cars to the infrastructure around the country, digital tools are supporting the continued efforts to push for ever better standards on our roads. Join Jonathan Swift, Insurance Post content director, and Adrian Ryan, CEO, and Colin Butler, advisor, of a new technology start-up Road How, to find out more about improving driver knowledge and awar...

It is the year 2030. Following the success of 2019’s Blueprint One and 2025’s Blueprint Two [which also co-opted in the IUA and broader stakeholder representation], Lloyd’s and the wider London market is now ready for the highly anticipated third iteration. While Lloyd’s had previously had a poor history of making change successful, many commentators admit that under the auspices of CEO John...

Join Jonathan Swift, Insurance Post content director, and Jaime Hassall, team leader at Highways England, to discuss how road safety is adapting to the challenge of Covid-19, and the key priorities in maintain the UK’s high safety standards. Britain operates some of the safest roads in the world and has built a strong reputation on its road safety management. However, there is always room to...

From high speeds to driver awareness, UK drivers have endured a strange 2020 on Britain’s highways. But as a degree of normality and pre-lockdown levels of use return to the roads, how have the police had to adapt to the changes, and what has occurred since? Find out what can the insurance industry do to help tackle the scourge of the uninsured driver, be ready for a new model of road user (w...

For its part the insurance industry has contributed to this objective by: Offering new schemes and products to help insure those invested in boosting renewable energy production. Offering more competitive rates to incentivise the use of ‘cleaner’ energy. Putting pressure on its supply chain to commit to a prescribed ‘green agenda’. Withdrawing investment in businesses associated with construction...

At the end of 2019 there were an estimated seven to eight billion active IoT devices, a figure which now stands at 40bn. Indeed it is estimated that the average UK household now has well over 100 devices with the rise in the likes of smart meters, security devices and leak detection making household properties much better risks. Indeed escape of water, once a major issue for claims managers, has s...

It is the year 2030. After a number of false starts the Government finally introduced its Whiplash reforms in April 2022 following delays due to the extended impact of Brexit and Covid 19.  It was considered in the main a success as the extra time allowed all sides to reach agreements on areas that had been seen as stumbling blocks like the inclusion of ADR. This was in part helped by the co-...

Join Jonathan Swift, content director at Insurance Post, for this special episode of Motor Mouth as he is joined by an panel of experts including; Chris Moore of Apollo Underwriting, Rob MacKethan of Lime and Jillian Slyfield of Aon to talk all things micro mobility and how this new mode of travel could impact motor insurance. Plenty has been said about the future of mobility. From current ef...

Insurance Post’s content director Jonathan Swift interviews Jon Dye, director of underwriting for motor at QBE, to get his views and opinions of the motor insurance industry and how it and QBE have grappled with the challenges of the past few months and the hurdles likely to emerge as lockdown eases. The motor landscape, like all aspects of our society, has been upended by the coronavirus pandemic...