Insurance News Wrap

In this week's podcast, Paige Estritori from Financial Services Online discusses pressing issues within Australia's insurance sector. The Climate Change Authority warns of potential billions in losses to homeowners due to climate hazards, alongside fears of properties becoming uninsurable. Particularly, homes in Queensland and Western Australia are at high risk. The podcast also addresses the cont...

In this week's episode, Paige Estritori discusses the pressing issue of insurance in the face of climate change, predicting that half a million Australian homes may be uninsurable by 2030 due to rising flood risks. The need for policy reforms and stricter construction codes is underscored. The episode also highlights the user-end issues highlighting a controversial insurance claim denial owing to...

In this episode of Financial Services Online, we discuss major insurance news in Australia and beyond. We highlight a denied Southern Cross insurance claim due to military instability in the Red Sea region, with the decision upheld by the Australian Financial Complaints Authority. We celebrate award winners from the ACT Insurance Awards, including EML Group, Ann-Marie McGuire from Allianz, and mor...

In this week's Insurance News Wrap, we discuss the ACT Insurance Awards, where EML Group's Canberra branch and Allianz Workers Compensation's Ann-Marie McGuire among others were recognized. We delve into the major industry collaboration between TAL and Cover Genius who aim to introduce a digital-only embedded life insurance for part-time, contract, and casual workers. The episode also highlights a...

In this episode of the Weekly Insurance News Wrap, Paige Estritori highlights key stories in the sector. Coverage includes a recap of the ACT Insurance Awards, with EML Group's Canberra branch receiving the Insurance Leader of the Year award and noteworthy performances from Ann-Marie McGuire, Mark Tapper, Matthew Needham, Carolina Zubieta Ortiz, and Carrie Burgess. The episode also covers the inno...

In this week's 'Weekly Insurance News Wrap' by Financial Services Online, key happenings in the Australian and New Zealand insurance industries were discussed. TAL has teamed up with Cover Genius to launch a digital-only embedded life insurance product tailored for part-time, contract, and casual workers, aiming at simplifying access to insurance without traditional underwriting. The product integ...

In this episode of Financial Services Online's Weekly Insurance News Wrap, Paige Estritori discusses recent rulings from the Australian Financial Complaints Authority (AFCA). The AFCA upheld Open Insurance's decision to deny a refund to a policyholder who cancelled his coverage due to a rooftop tent installation, reminding listeners about the importance of open communication and fully understandin...

This episode of the Financial Services Online podcast, hosted by Paige Estritori, analyzes recent developments in the Australian insurance market. The Australian Financial Complaints Authority (AFCA) bolsters its commitment to full transparency in two separate insurance decision cases. One involving Auto & General, where a claim was rejected due to non-disclosure, and another with QBE, that was or...

In this week's Australian insurance news wrap, AFCA backed Auto & General's decision to reject a motor policyholder's claim due to unreported legal issues, emphasizing the importance of transparency with insurers. In contrast, AFCA ordered QBE to honor a claim from an arson-ravaged restaurant, despite the director's undisclosed criminal history, spotlighting the need for clearer documentation and...

In this episode of the Weekly Insurance News Wrap, Paige Estritori discusses key developments in the Australian insurance industry such as insurers' resilience demonstrated by reporting a net profit after tax of $1.11 billion in Q1. Despite robust performance, issues of affordability and customer costs remain pressing, hinting at future strategic shifts. Other topics addressed include household in...

This episode of the Weekly Insurance News Wrap features an extensive discussion on recent developments in the Australian insurance market. AFCA ruled in favor of a camper trailer owner against RAA Insurance, criticizing the insufficient evidence supporting vehicle damage claim denial. The Australian financial regulators, ASIC and APRA, urged insurance companies for clear communication regarding po...

This episode of the Weekly Insurance News Wrap, hosted by Paige Estritori, focused on recent developments in the Australian insurance industry. Discussion highlights included concerns from major Australian financial regulators on transparency in life insurance pricing structures, specifically in the Individual Disability Income Insurance market. The broadcast also addressed the consequences of fai...

In this week's episode, Paige Estritori brings updates from the Australian Insurance industry. Key issues include ASIC and APRA's concerns about duration-based pricing opacity in life insurance, emphasizing the need for greater transparency. She further highlights the importance of properly understanding insurance policies, as demonstrated by a father whose claim was denied due to an oversight in...

This episode of Financial Services Online covers critical issues in the insurance sector in Australia and abroad. Our discussion begins with pushes for transparency in duration-based pricing models by top regulators, spotlighting the Individual Disability Income Insurance market where customers may face significant premium hikes. We then examine a case that underlines the importance of understandi...

This episode of the Weekly Insurance News Wrap with Paige Estritori, presented by Financial Services Online, covers significant topics in Australia's insurance industry. First, it highlights a case stressing the importance of managing and updating insurance policies accurately following a father's oversight, leading to claim denial for his son. Amid devastating floods in New South Wales, the risin...

In this week's insurance news update, Paige Estritori discusses major developments within the sector. A landmark case in Australia has triggered a necessity for clear communication between insurers and policyholders regarding changes in vehicle usage, following a ride-share driver's victory over Auto & General insurer. The life insurance sector witnesses digital advancement with the introduction o...

In this week's podcast, Paige Estritori covers important updates in insurance news. Rising veterinary costs in the UK have led to a record surge in pet insurance payouts, a trend that is also becoming relevant for Australian pet owners. The recent flood crisis in New South Wales, a declared catastrophe by the Insurance Council of Australia, has exposed significant insurance shortfalls affecting va...

This week's Insurance News Wrap delves into key events impacting the insurance industry, notably for an Australian audience. In the UK, rising veterinary costs have led to record pet insurance payouts of £1.23 billion, a 4% increase from last year. Back home, the recent floods in New South Wales have prompted discussions about insurance shortfalls and flood coverage inadequacies. Over 6,000 claims...

This podcast, presented by Paige Estritori for Financial Services Online, covers key insurance topics as of June 2, 2025. It examines a case where AIG Australia rejected a female football player's physiotherapy claim, highlighting the need to fully understand policy terms. The podcast also addresses the timely issue of flood insurance in New South Wales. It reports on Premier Chris Minns urging in...

This week's episode of 'Financial Services Online' with Paige Estritori covers some intriguing updates in the Australian insurance industry. A ruling in sports insurance involving an Australian female footballer and AIG Australia emphasizes the importance of understanding policy terms, as the athlete's physiotherapy claim was denied due to specific policy requirements. In response to recent catast...

In this episode of the Weekly Insurance News Wrap, we address critical insurance issues in Australia. We discuss a case where a female footballer's claim for physiotherapy expenses was declined by AIG Australia, highlighting the importance of understanding the intricate details of insurance policies. Crowned by Football NSW, the policy had clear definitions excluding repetitive stress injuries. We...

In this episode, Paige Estritori from Financial Services Online discusses notable updates in the Australian insurance sector. These include a decision from the Australian Financial Complaints Authority against Eric Insurance for an unfairly sold GAP policy, resulting in a refund order. In response to recent flooding in New South Wales, insurance company Acenda provides premium payment relief as we...

In this episode of the Weekly Insurance News Wrap, Paige Estritori reviews key developments in the insurance sector. Eric Insurance came under the Australian Financial Complaints Authority's scrutiny and was ordered to refund an unfairly sold Guaranteed Asset Protection policy from 2012. Further, in response to the severe floods in New South Wales, Acenda released a comprehensive relief package wi...

In this week's Financial Services Online podcast, Paige Estritori discusses the escalation of cyber threats and the corresponding initiatives by QBE, led by CEO Andrew Horton, to bolster cybersecurity. The podcast covers QBE's strategic approach, supported by significant investments, in response to globally relevant cyber threats. The desire to demystify cyber risk management was also emphasized....

In this week's edition of Insurance News Wrap, major highlights include QBE's enhanced cybersecurity initiatives and financial support to groundbreaking cyber landscape projects. The firm, led by CEO Andrew Horton, considers artificial intelligence's utility in boosting industry resilience. Also featured was the firms QCyberProtect policy, solidifying QBE's role in cyber risk management simplifica...