UpperEdge

Insights for IT Negotiations

Business EN ↓ 403 episodes

The world's most trusted IT negotiation advisors for innovative IT sourcing and risk mitigation strategies

Be sure to visit the podcast's website and support the creator: www.upperedge.com

Author

UpperEdge

Category

Business

Podcast website

www.upperedge.com

Latest episode

Oct 8, 2026

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Episodes

Innovative AI with EY’s Michael Casey and Gaurav Rastogi 05.12.2024

Welcome to Insights for IT Negotiations, a podcast by  ⁠UpperEdge⁠ , a leading IT sourcing, negotiation, and project execution advisory firm. Join John Belden, UpperEdge’s Chief Research and Strategy Officer, and Kylie Chisholm, UpperEdge’s Marketing Manager, every other week as they share valuable insights to help you maximize the value of your key IT relationships. This week, John and Kylie are...

Salesforce Q3 FY25 Earnings: Focused on Pushing Agentforce and Data Cloud On Customers 04.12.2024

Salesforce’s Q3 FY25 total revenue came in at $9.44B, representing an 8% growth year-over-year. This came in slightly above the $9.35B expected by analysts. While Salesforce did slightly raise the low end of their Full Year FY25 guidance from $37.7B to $37.7B (high end set at $38B), they also maintained an expected single digit revenue growth for FY25 at 8%-9%. It is clear from the earnings call t...

Gen AI’s Impact on Field Services and MSPs: Actionable Insights for Customers 07.11.2024

Welcome to Insights for IT Negotiations, a podcast by  UpperEdge , a leading IT sourcing, negotiation, and project execution advisory firm. Join John Belden, UpperEdge’s Chief Research and Strategy Officer, and Kylie Chisholm, UpperEdge’s Marketing Manager, every other week as they share valuable insights to help you maximize the value of your key IT relationships. This week, John and Kylie are ta...

Microsoft FY25 Q1 Earnings: Microsoft Customers – Beware of Heavy AI Adoption Push 31.10.2024

Microsoft announced their FY25 Q1 earnings last evening. Total revenue was reported as $65.6B, better than the $64.5B that analysts were expecting. The critically important Microsoft Cloud revenue, which includes Azure, O365 Commercial, LinkedIn, Dynamics 365, and other cloud products, came in at $38.B, representing a 22% increase year-over-year. Microsoft’s go-forward success and revenue growth (...

ServiceNow FY24 Q3 Earnings: Reliance on AI Adoption Creates Leverage for Customers 24.10.2024

ServiceNow’s FY24 Q3 subscription revenue came in at $2.72B, representing 23% growth year-over-year while, once again, beating guidance and analyst expectations. ServiceNow also raised their full year FY24 subscription revenue guidance, now expecting somewhere between $10.65B and $10.66B, about a 23% growth. In this podcast, ServiceNow Practice Leader, Adam Mansfield, discusses what customers shou...

The Key to Getting Your Workday Negotiation Right 17.10.2024

Welcome to Insights for IT Negotiations, a podcast by  UpperEdge , a leading IT sourcing, negotiation, and project execution advisory firm. Join John Belden, UpperEdge’s Chief Research and Strategy Officer, and Kylie Chisholm, UpperEdge’s Marketing Manager, every other week as they share valuable insights to help you maximize the value of your key IT relationships. This week, John and Kylie are ta...

Salesforce Agentforce: How This New AI Feature Will Impact Customers 03.10.2024

Welcome to Insights for IT Negotiations, a podcast by  UpperEdge , a leading IT sourcing, negotiation, and project execution advisory firm. Join John Belden, UpperEdge’s Chief Research and Strategy Officer, and Kylie Chisholm, UpperEdge’s Marketing Manager, every other week as they share valuable insights to help you maximize the value of your key IT relationships. This week, John and Kylie are ta...

Generative AI Platform Frameworks 12.09.2024

Welcome to Insights for IT Negotiations, a podcast by  UpperEdge , a leading IT sourcing, negotiation, and project execution advisory firm. Join John Belden, UpperEdge’s Chief Research and Strategy Officer, and Kylie Chisholm, UpperEdge’s Marketing Manager, every other week as they share valuable insights to help you maximize the value of your key IT relationships. This week, John and Kylie are ta...

Salesforce FY25 Q2 Earnings: How Salesforce’s Revenue Should Inform Your Dreamforce Strategy 30.08.2024

Salesforce’s Q1 FY25 total revenue came in at $9.325B, representing an 8% growth year-over-year. This came in slightly above the $9.225B expected by analysts. Operating Margin came in at 33.7%, beating the analyst expected 31.94%. While Salesforce did raise their FY25 operating margin guidance to 32.8%, they also maintained their expected single digit (8%-9%) revenue guidance for FY25, citing a pr...

Understanding How Generative AI Impacts Your Implementation Methods 22.08.2024

Welcome to Insights for IT Negotiations, a podcast by  ⁠UpperEdge⁠ , a leading IT sourcing, negotiation, and project execution advisory firm. Join John Belden, UpperEdge’s Chief Research and Strategy Officer, and Kylie Chisholm, UpperEdge’s Marketing Manager, every other week as they share valuable insights to help you maximize the value of your key IT relationships. This week, John and Kylie chat...

Microsoft FY24 Q4 Earnings: Microsoft Will Push E5 and Copilot Adoption on Customers 05.08.2024

Microsoft announced their FY24 Q4 earnings recently, and the total Q4 revenue was reported as $64.7B, better than the $64.39B analysts were expecting. The critically important Microsoft Cloud revenue, which includes Azure, O365 Commercial, LinkedIn, Dynamics 365, and other cloud product, came in at $36.8B, representing a 21% increase year-over-year. Microsoft’s go-forward success and revenue growt...

Predictions for Generative AI's Impact on ERP Implementations - A Mid-Year Update 01.08.2024

Welcome to Insights for IT Negotiations, a podcast by  ⁠UpperEdge⁠ , a leading IT sourcing, negotiation, and project execution advisory firm. Join John Belden, UpperEdge’s Chief Research and Strategy Officer, and Kylie Chisholm, UpperEdge’s Marketing Manager, every other week as they share valuable insights to help you maximize the value of your key IT relationships. This week, John and Kylie refl...

Strategies for Effectively Negotiating Oracle's OCI and UCC Models 18.07.2024

Welcome to Insights for IT Negotiations, a podcast by  UpperEdge , a leading IT sourcing, negotiation, and project execution advisory firm. Join John Belden, UpperEdge’s Chief Research and Strategy Officer, and Kylie Chisholm, UpperEdge’s Marketing Manager, every other week as they share valuable insights to help you maximize the value of your key IT relationships. This week, John and Kylie chatte...

SAP Sapphire 2024 Recap: How SAP Customers Can Leverage Key Insights 27.06.2024

Welcome to Insights for IT Negotiations, a podcast by UpperEdge , a leading IT sourcing, negotiation, and project execution advisory firm. Join John Belden, UpperEdge’s Chief Research and Strategy Officer, and Kylie Chisholm, UpperEdge’s Marketing Manager, every other week as they share valuable insights to help you maximize the value of your key IT relationships. This week, John and Kylie chatted...

Oracle Q4 FY24 Earnings: How Customers Can Navigate OCI Growth Opportunities 12.06.2024

Oracle reported a great quarter, with their stock price up over 13%. A significant amount of their growth this quarter was cloud related, with their cloud revenue up over 23%. Oracle Cloud Infrastructure (OCI) revenue was also up 53%. Going forward, Oracle forecasts a tremendous amount of increase, including OCI growth at over 50% and total revenue growth at a double-digit rate. In this podcast, o...

Workday Q1 FY25 Earnings: Robust Negotiation Strategies Can Win Customers Competitive Deals 04.06.2024

Workday reported a strong quarter, with their revenue up 17% from the prior quarter and 18% year-over-year. However, this revenue is still down from the 20% growth they were experiencing in prior years. As a result, they have lowered their projection numbers for the remainder of the year. Workday is citing scrutiny on how money is being allocated for net new deals, something we are seeing happenin...

Salesforce Q1 FY25 Earnings: Lowered Revenue Guidance Creates Leverage for Customers 31.05.2024

Salesforce’s Q1 FY25 total revenue came in at $9.13B, representing an 11% growth year-over-year. This was on the lower end of their guided range and came up short of the analyst expected $9.17B. Salesforce now expects their FY25 subscription and support revenue growth to come in slightly below 10% (Salesforce’s better way of saying single digit). Elongated deal cycles, deal compression, and high l...

Microsoft FY24 Q3 Earnings: Q4 Guidance Provides Negotiation Leverage for Customers 26.04.2024

Microsoft announced their FY24 Q3 earnings yesterday. Total revenue was reported as $61.9B, better than the $60.9B analysts were expecting. The critically important Microsoft Cloud revenue, which includes Azure, O365 Commercial, LinkedIn, Dynamics 365 and other cloud products, came in at $35.1B, representing a 23% increase year-over-year. Microsoft’s Azure revenue grew 31% in the quarter, which is...

ServiceNow Q1 FY24 Earnings: Customers Need to Expect Aggressive “Pro Plus” AI Push 25.04.2024

ServiceNow’s Q1 FY24 subscription revenue came in at $2.523B, representing 25% growth year-over-year while also beating guidance and analyst expectations. ServiceNow also slightly raised their full year FY24 subscription revenue guidance, now expecting somewhere between $10.56B and $10.575B, which would represent 21.5 to 22% growth. In this podcast, ServiceNow Practice Leader, Adam Mansfield, disc...

Oracle Q3 FY24 Earnings: Continued Focus on the Cloud 14.03.2024

Oracle’s Q3 2024 earnings call was released earlier this week, and it should come as no surprise that they continue to be laser-focused on the cloud. If you’re an existing or prospective Oracle customer, you can benefit from Oracle’s priorities in your upcoming negotiations. In this podcast, Oracle Practice Manager Shane Griffin gives a high-level overview of the recent earnings results and covers...

Leveraging Workday’s Success: Insights for Customers from FY2024 Earnings 01.03.2024

Workday's FY24 revenue saw an impressive increase, with total revenue reaching $1.90 billion and marking a 17% year-over-year growth. This growth was slightly ahead of Workday’s target and supported by an increase in net-new customers, ongoing focus on the healthcare sector and early renewals. In this podcast, Workday Practice Manager Erwann Couesbot gives a high-level overview of the recent earni...

Salesforce Q4 FY24 Earnings: Pay Attention to Einstein Copilot and Data Cloud 28.02.2024

Salesforce’s FY24 total revenue came in at $34.9B, representing an 11% growth year-over-year. However, this did come in much lower than the 18% growth posted in FY23. Salesforce’s FY25 guidance also represents a continued decline in growth, as the midpoint of Salesforce’s forecasted revenue would represent roughly 8.6% growth. It is clear from the earnings call that Salesforce, and the Salesforce...

Microsoft FY24 Q2 Earnings: Microsoft’s Push for AI Product Adoption 30.01.2024

Microsoft announced their FY24 Q2 earnings yesterday. Total revenue was reported as $62B, better than the $61.1B analysts were expecting. The critically important Microsoft Cloud revenue, which includes Azure, O365 Commercial, LinkedIn, Dynamics 365 and other cloud product, came in at $33.7B, representing a 24% increase year-over-year. Microsoft’s go-forward success and revenue growth will continu...

ServiceNow Q4 FY23 & Full Year Earnings: How Customers Can Navigate AI Product Pushes 25.01.2024

ServiceNow’s Q4 subscription revenue came in at $2.37B, representing 27% growth year-over-year while also beating guidance and analyst expectations. ServiceNow also raised their full year FY24 subscription revenue guidance by $165M, now expecting somewhere between $10.56B and $10.58B, which would represent 21.5 to 22% growth. In this podcast, ServiceNow Practice Leader, Adam Mansfield, discusses w...

Copilot for Microsoft 365 is Now More Widely Available – What Customers Need to Know 14.01.2024

Microsoft made some pretty big announcements tied to their Copilot for Microsoft 365 offering. In this podcast, Microsoft Practice Leader, Adam Mansfield, shares his thoughts on each announcement and what customers need to be thinking about as they consider adopting Copilot for Microsoft 365. Host: Adam Mansfield: https://bit.ly/3rPGp8r Microsoft Commercial Advisory Services: https://bit.ly/2V78AD...

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