Inside Insights - The Insight Works Podcast

Struggling with the chaos of configure-to-order in Business Central? This episode cuts through the noise. Hosts Emma and Ryan dive into the all-too-common headaches of static BOMs—exploding item ledgers, spreadsheet acrobatics, and planning blind spots. Discover how embedding a dynamic configurator directly into Business Central flips the script, turning mass customization from a bottleneck into a...

In this episode, Emma and Ryan explore the real-world impact of inventory inaccuracies for companies using Microsoft Dynamics 365 Business Central. From missed shipments to halted production lines, the conversation highlights how even minor miscounts can create significant disruptions. They dive into the pros and cons of cycle counting versus full physical inventory—when each makes sense, how to b...

This episode dives into the time-consuming process of inventory counting and how companies using Microsoft Dynamics 365 Business Central can streamline it. Hosts Emma and Ryan walk through practical ways to cut count time without overhauling your system. From frequency-based item grouping and custom count sheets to simultaneous data entry and mobile barcode scanning, they explore what works. They...

Say goodbye to spreadsheets, scattered files, and audit-day panic. Safety Logbook is a free EHS (Environmental Health & Safety) management app built specifically for Microsoft Dynamics 365 Business Central. Track incidents, manage certifications, involve employees, and generate real-time reports—all from inside your ERP. Native integration means no syncing, no scripting—just simplified safety...

This episode explores the costly and often overlooked inefficiencies hiding in warehouse operations—especially for companies using Microsoft Dynamics 365 Business Central. Hosts Emma and Ryan unpack how small mistakes, such as mispicks and outdated manual processes, can quietly erode profits. They highlight actionable fixes, including real-time data capture, mobile-enabled workflows, and low-code...

In this episode, Ryan and Emma unpack DocXtender—a practical tool for document management in Dynamics 365 Business Central. They explore how DocXtender’s drag-and-drop functionality tackles scattered files, wasted time, and inefficiency. The conversation highlights key benefits for multiple departments, discusses new features like duplicate file management and multi-language folder names, and exam...

In this episode, Emma and Ryan dive into the latest updates for Shop Floor Insight MES version 7.14, the go-to manufacturing execution system for Dynamics 365 Business Central. They cover practical enhancements that boost productivity, improve error handling, and simplify installation and maintenance. Key highlights include optimized SQL queries for faster performance, clearer error reporting, str...

In this engaging episode, Emma and Ryan dive into the real-world challenges and misconceptions surrounding barcode scanning in warehouse operations for Dynamics 365 Business Central users. They discuss how many businesses wrongly assume that implementing barcode functionality means costly hardware, complex add-ons, and slow rollouts. The conversation highlights how WMS Express shatters these assum...

In this episode of The Deep Dive, Emma and Ryan unpack how TDL Canada transformed its operations by replacing a legacy ERP with Microsoft Dynamics 365 Business Central Cloud. The implementation, supported by Insight Works and TrueCommerce, created a fully integrated ecosystem—streamlining order processing, improving warehouse accuracy, and enabling real-time data visibility. The phased rollout hel...

Warehouse Insight is the mobile WMS that lets Business Central users swap clipboards for barcode scanners and see inventory change in real time. Version 2.14 doubles-down on everyday usability: Faster flows – auto-generated package IDs and a new “packages as containers” view mean one scan shows every item, lot or serial inside. Longer sessions – set session time-outs well beyond the old 60-minute...

Production variability isn’t just an annoyance—it’s a profit killer. In this episode, we break down what it means when your routing times don’t match reality and how Business Central’s Routing Analysis tool brings data-driven visibility to your shop floor. We cover how to detect variability using standard deviation, adjust your routings based on actual performance, and improve cost accuracy, capac...

Struggling with too many clicks to answer one simple manufacturing question—can we build this? In this episode, Ryan and Emma dig into the Multi-Level BOM Viewer for Dynamics 365 Business Central. From inline editing to real-time shortage alerts and a visual BOM diagram, this tool offers a faster, clearer path to managing complex product structures. Whether you're in planning, purchasing, or produ...

Tired of equipment breakdowns throwing a wrench in your operations? In this episode, Emma and Ryan dive into how the Maintenance Manager app for Microsoft Dynamics 365 Business Central helps businesses move from reactive chaos to proactive control. They explore how to install and configure the app, define preventive maintenance tasks, auto-schedule work orders, and use dashboards to track performa...

Tired of slow imports and rigid Excel workflows in Dynamics 365 Business Central? In this episode, Emma and Ryan unpack the Import Export PowerTool from Insight Works — a free utility that’s up to 30x faster than RapidStart. Learn how developers, consultants, and power users can easily export, import, update, and even delete Business Central data using flexible text files while staying within the...

Visual scheduling in Business Central doesn’t need to be complicated. In this episode, Ryan and Emma tackle the all-too-common challenges manufacturers face when dealing with overengineered scheduling systems—long implementation times, disconnected data, and bloated features. Instead, they introduce the Graphical Scheduler, a lightweight, drag-and-drop tool that lives natively inside Business Cent...

Production scheduling doesn't have to be a chaotic mess of spreadsheets and miscommunication. In this episode, Ryan and Emma take a deep dive into Graphical Scheduler, a free, fully integrated app for Microsoft Dynamics 365 Business Central that brings clarity and control to your shop floor. Whether you’re a planner juggling long-term capacity or a supervisor managing daily tasks, this visual tool...

In this episode, Emma and Ryan explore how businesses running trade desks or parts counters can simplify over-the-counter sales by leveraging what they already have—Microsoft Dynamics 365 Business Central. They unpack the benefits of the Counter Sales app from Insight Works, highlighting how it integrates professional-grade point of sale (PoS) functionality directly into Business Central. From rea...

Tired of jumping between carrier websites and retyping addresses? This conversational deep dive introduces OrderShip Express, a free app from Insight Works designed for Microsoft Dynamics 365 Business Central users who want to simplify domestic parcel shipping. Hosts Emma and Ryan walk through how the app uses real-time EasyPost rates and lets you generate shipping labels right from a sales order—...

In this episode of The Deep Dive, Ryan and Emma explore how manufacturers can stop chasing defects and start building quality into every stage of production. They focus on Quality Inspector, a tightly integrated app for Microsoft Dynamics 365 Business Central that automates inspections, enforces compliance, and enables data-driven decision-making. The duo discusses replacing spreadsheets and clipb...

In this episode, we explore how manufacturers can balance labor costs with production demands using Shop Floor Insight, a manufacturing execution system for Microsoft Dynamics 365 Business Central. Hosts Ryan and Emma discuss the common challenges of overstaffing, understaffing, and inefficient scheduling—problems that can lead to higher costs, missed deadlines, and employee dissatisfaction. We br...

Many businesses using Microsoft Dynamics 365 Business Central struggle with efficient order fulfillment due to limited real-time visibility, manual stock allocation, and a lack of automated prioritization. In this podcast, Ryan and Emma explore common fulfillment bottlenecks, from inefficient inventory tracking to manual order processing, and discuss how the Order Fulfillment Worksheet helps overc...

In this episode of The Deep Dive, we tackle the challenges of shipping costs in Microsoft Dynamics 365 Business Central and explore how Dynamic Ship can streamline freight pricing. Hosts Ryan and Emma break down the limitations of Business Central’s built-in shipping features and demonstrate how Dynamic Ship’s automation, freight price rules, and flexible pricing strategies can optimize operations...

Inventory management is the backbone of any successful business, but standard counting tools in Microsoft Dynamics 365 Business Central often fall short—causing inefficiencies, errors, and bottlenecks. In this deep dive, Ryan and Emma explore the limitations of traditional inventory counting and unveil how Advanced Inventory Count transforms the process. From enabling multi-user access and dynamic...

Maintenance chaos—lost paperwork, missed checks, and costly breakdowns—ends here. In this episode, Ryan and Emma explore the Maintenance Manager app for Dynamics 365 Business Central, a CMMS that streamlines scheduling, asset tracking, and spare parts management. Learn how proactive maintenance reduces downtime, how technicians can manage tasks on the go, and why seamless Business Central integrat...

Is it better to work with a single ISV for all your Business Central needs, or should you mix and match apps from multiple vendors? In this episode, Ryan and Emma explore the pros and cons of ISV consolidation, breaking down key factors like interoperability, support, and scalability. Learn how businesses can avoid ISV sprawl, streamline operations, and ensure seamless integration. But is putting...