VGM & Associates

Industry Matters - Powered by VGM

Business EN ↓ 200 episodes

A podcast that delivers business solutions, best practices, government updates, reimbursement advice and more to home medical equipment, complex rehab, home accessibility, mastectomy and women's health providers, as well as orthotics and prosthetics practitioners. 

Author

VGM & Associates

Category

Business

Podcast website

VGM.com

Latest episode

Jul 1, 2026

Where to listen?

Podcasts in the app Replaio Radio Coming soon

Podcasts are coming to the app soon. Install now and be the first to see a whole new take on podcasts

Get it on Google Play Install for free Android 5M+ downloads · 4.8 rating iOS soon

Episodes

VGM Members Adapt, Navigate, and Pivot to Continue to Serve Patients During the PHE 30.04.2021

In today’s episode of Industry Matters Ronda Buhrmester, Senior Director of Payer Relations at VGM talks with two VGM members Stephanie Robinson, Chief Compliance Officer for Dynamic Healthcare Services and Shelia Roberson, Chief Compliance Officer for Great Elm Healthcare about how their organizations are navigating the Public Health Emergency by quickly adapting to change at the beginning of the...

My mobile delivery system has GPS, why do I need a second GPS service? 29.04.2021

In this episode of Industry Matters, VP of Sales for VGM & Associates, Dave Lyman talks with National Account Manager of On-Board Communications, Bob Wagner. Here VGM Members will learn about how On-Board’s GPS fleet management system provides functionality, control and risk management not found in Mobile Delivery systems. 

Key Leadership Skills Learned in 2020 and Why We Should Keep Some! 22.04.2021

In this episode of Industry Matters, we talk with Lindy Tentinger, President of VGM Forbin and Miriam Lieber, of Lieber Consulting to discuss what leadership looked like in 2020 and key lessons learned that we should keep as we transition to 'back to normal.' You won't want to miss these amazing women and their insight into authentic leadership. Be sure to get more details at their...

Cost Effective Wound Care Management Practices 15.04.2021

Director of VGM Wound Care, Heather Trumm talks with vendor partner, Dermarite about cost effective wound management without compromising the value of the products. The average cost to heal a wound is between $4,000 and $9,000. Listen to this episode to find out what impacts that cost, and how to improve wound healing. 

AffloVest Case Study with Advanced Medical DME 01.04.2021

In this episode of Industry Matters, VGM’s Midwest Regional Account Manager, Jay Kopriva talks Harley and Beth with VGM Member, Advanced Medical DME about a study they conducted using the Afflovest and the astounding results they found in increase of quality of life and healthcare cost decrease. 

Let's Talk About CPAP Fittings and Inventory Management with Philips Respironics and VGM Fulfillment 19.02.2021

In today’s episode of Industry Matters Dave Lyman, VP of sales for VGM & Associates talks with Business Marketing Managers from Philips Respironics and the President of VGM Fulfillment about different options for fitting patients for CPAP masks as well as inventory management.

The Home Accessibility Tax Incentive Bill - What YOU Can Do! 10.02.2021

In today’s episode of Industry Matters we discuss a home accessibility tax incentive bill and what you can do to help! Vice President of VGM Live at Home, Jim Greatorex, talks with Louis Tenebaum, Founder and CEO of the HomesRenewed Coalition.  For more information visit www.homesrenewedcoalition.com.

Funding in 2021: Are You Ready? 21.01.2021

In this podcast, billing and reimbursement experts Ronda Buhrmester and Dan Fedor discuss the funding landscape in 2021 and cover ongoing COVID-19 waivers, the payment rates (fee schedule, SPA, etc.), and what we are seeing as the most common denials and how to avoid them. Access all billing and reimbursement resources on the members-only portal! Log in today at vgm.com/portal .

Telehealth in Complex Rehab: Part 3 20.01.2021

In today’s episode of Industry Matters President of U.S Rehab, Greg Packer and Vice President of Rehabilitation Program Development at HOMELINK, Kyle Walker,  wrap up a 3-part podcast series on the importance telehealth has played, and will continue to play in the complex rehab industry.  

VGM Wound Care and Permobil Discuss the Importance of Seated Posture 12.01.2021

In this episode of industry matters Director of Wound Care, Heather Trumm talks with Stacey Mullis, Director of Clinical Marketing at Permobil where “Every person has the right to have his or her disability compensated as far as possible by aids with the same technical standard as those we all use in our daily lives.” Heather and Stacy are going to dive right into dive into something that is often...

Knee and Back Braces: What You Need to Know About Billing, Reimbursement, and Audits 19.11.2020

In this episode, Wayne van Halem, President of The van Halem Group, and Ronda Buhrmester, Senior Director of Payer Relations for VGM & Associates, work through the important details around billing, reimbursement, and audits when it comes to knee and back braces, the two categories included in Competitive Bidding Round 2021.

Connection Over Convenience: How to Make Your Connection with Customers More Valuable Than Convenient 11.11.2020

Today, we sit down with Christina Throndson, Business Development Strategist of Hellman, a division of VGM. COVID-19 is a hot topic, but how can it not be? It's the reason we've all been forced to change our lifestyle for many months. While your target audiences may not have changed, their behaviors and expectations have. As we begin to carefully approach "living as usual,” Christin...

A Deeper Dive into Telehealth and Complex Rehab - Part II 09.11.2020

This is second podcast on a new course being developed for telehealth in complex rehab. This podcast will examine the finer details like procedures, documentation, service and repair, and reimbursement with a variety of experts; Kyle Walker, MHA, ATP is the Director of Operations of Assistive Technology with VGM Homelink.   Mark Schmeler is an Associate Professor and the Vice Chair for Education T...

"Owning It" with HME Woman of Year Award Winner, Patty Mastandrea 29.10.2020

In this episode we sat down with Patty Mastandrea is Chief Executive Officer (CEO) of MedCare Equipment Co., LLC, headquartered in Greensburg, Pennsylvania. She has more than 30 years of experience in healthcare and has demonstrated expertise in business development and healthcare operations throughout her career. And, most recently she won VGM's HME Woman of the Year award. This award is in...

Celebrating Respiratory Care Week 22.10.2020

In honor of Respiratory Care Week from Oct. 25-31, we chat with Nikki Strait, a respiratory therapist (RT) from Medical Services Company about what her profession means to her. 

O&P Insights: Helping Your Practice Reach Its Full Potential 19.10.2020

In this episode, Todd Eagen, president of OPGA, a division of VGM  Associates, sits down with Lesleigh Sisson, owner of O&P Insight. They discuss how O&P Insight, a consulting business, offers comprehensive, specialized business training and policy and procedure manuals for practice management, workflow, staff development, and compliance to help O&P practices be more profitable, provid...

6 Ways to Make CPAP Repair Less Painful 15.10.2020

In this episode, we visit with Ronda Buhrmester, Sr. Director of Payer Relations & Reimbursement for VGM & Associates, and Dan Meyer, Chief Revenue Officer for Repair Authority, about providers’ most pressing questions about CPAP repair and how Repair Authority has the solutions providers are looking for. For more information, contact Repair Authority at info@repairauthority.com or visit w...

Return of Audits: What O&P Providers Need to Know 14.10.2020

In this episode, Todd Eagen, President of OPGA, chats with Wayne van Halem, President of The van Halem Group, about the return of CMS audits and what it means to orthotic and prosthetic providers. For more information, visit www.vanhalemgroup.com .

Celebrating Strong Women during Breast Cancer Awareness Month 14.10.2020

In this episode we talk with Lori Miller and Jamie Lee Breast Cancer Awareness Month.  October is Breast Cancer Awareness month and we wanted to highlight some of the amazing women who impact this industry every day and those strong women who have not only conquered breast cancer, but dominated it! Lori Miller is the manager at Naturally Yours in Illinois. Lori is also a certified mastectomy fitte...

10 Ways to Keep Your Employees Engaged During a Pandemic 06.10.2020

In this episode, we sit down with Arienne Martinez, director of training and development for HOMELINK, a division of the VGM Group. Arienne chats with us about her recent article that was featured in the latest VGM playbook, “Protecting Your Most Important Asset: Your People,” about keeping your employees engaged during the pandemic, especially with much of the workforce working remote.  To read t...

Follow Your Strengths: Maximize Your Potential and Your Team's Potential 28.09.2020

In this episode, we sit down with Paul DiMarco and discuss how to maximize your team by identifying their strengths through the Clifton StrengthsFinder program. All people have a unique combination of talents, knowledge, and skills—strengths—that they use in their daily lives to do their work, achieve their goals, and interact with others. When people understand and apply their strengths, the effe...

Operations Leadership During a Pandemic, a Chat with HOMELINK Vice Presidents of Operations 23.09.2020

Shannon Eckhardt, Ryan Longhorn, and Monica Rogan, are all VPs of Operations at HOMELINK, a subsidiary of VGM Group. In this episode, they join us for a conversation about operations the size of HOMELINK and how this group has adapted this year during the COVID-19 pandemic.

U.S. Rehab Launches a New Telehealth and Complex Rehab Technology Educational Course 15.09.2020

Dr. Mark Schmeler, Associate Professor and the Vice Chair for Education Training in the Department of Rehabilitation Science & Technology at the University of Pittsburgh, Dan Fedor, Director of Reimbursement for U.S. Rehab, Kyle Walker, Director of Operations of Assistive Technology with VGM Homelink, and Greg Packer, President of U.S. Rehab, talk about a new educational program focused around...

Billing and Reimbursement Update with Ronda Buhrmester 01.09.2020

In this episode, Ronda provides an update on a variety of billing and reimbursement topics, including mass adjustments for non-rural areas, post-public health emergency and waivers, the oxygen equipment National Coverage Determination (NCD), competitive bidding, and more!  To stay up to date on more topics like this, be sure to subscribe to the VGM Government blog to get updates sent to your email...

Continuing Respiratory Care...Remotely 31.08.2020

VP of Sales Dave Lyman talks with Jeff Murray of Philips Respironics about new technological advances that can help providers continue to service their customers remotely, even for mask fittings. Listen in to learn about their three options: good, better, and best!

Listen to the Industry Matters - Powered by VGM podcast in Replaio

Radio and podcasts in one app - free, with no sign-up. Install today and do not miss the launch

Get it on Google Play

Replaio is not a podcast publisher; show names, artwork and audio belong to their authors and are distributed through public RSS feeds.