In Their Own Words

In our November 2018 interview podcast, his 1st session with Tripp, Mike Tveite reflects on his interactions with Dr. Deming, beginning with attending a Four-Day Seminar in 1986.  Mike went on to help Dr. Deming with 25 of his Four-Day Seminars, and to follow him around while he consulted with a division of General Motors.   Highlights include: Mike's career, beginning as a Professor of Statistics...

In our latest podcast for October 2018, Tripp interviewed Southern Utah University Professor Ravi Roy and Department of Aviation Director, Michael ("Mike") Mower, following their presentation at The Deming Institute's 2018 Conference. Highlights include: Changing aviation training through the Deming Philosophy Mike meets Kevin Cahill during a visit to SUU to deliver a convocation lecture Not alway...

In our second interview podcast of July 2018, Doug Stilwell shares lessons learned on his transition from a public school administrator to a professor of education at Drake University, once bitten by the Deming philosophy.  (This is Tripp's second interview with Doug.  Link here for the first interview.) Highlights include: Continued impact of new education methods in the Urbandale Community Schoo...

In our July 2018 interview podcast, his 7th session with Tripp, Superintendent David Langford reflects on the efforts of the entire staff of Ingenium Charter Schools to move from "theory to practice" in their understanding and application of the Deming philosophy. Highlights include: David's (new) role as superintendent Ingenium operates with 6 schools across Los Angeles, CA Restoring joy and mean...

In our June 2018 interview podcast, his 1st session with Tripp, Jean-Marie Gogue reflects on his interactions and memories of working with Dr. Deming, beginning in November 1978 in Tokyo. Highlights include: Inviting Dr. Deming to speak in Paris in 1980 Dr. Deming's commentary on leadership Use of control charts Attending Dr. Deming's Four-Day Seminar in Switzerland in 1993 Attending first Four-Da...

In our May 2018 interview podcast, his 4th session with Tripp,  Kevin Cahill , Executive Director, reflects on the 25th anniversary of The Deming Institute.. Highlights include: Latest news from The Deming Institute Creating the future of the Institute Use of ED software, from Acquate 2018 Deming Institute Conference at Bryce Canyon National Park Southern Utah University's W. Edwards Deming Incuba...

In our November 2017 podcast, his 3rd session with Tripp,  Kevin Cahill , Executive Director, reflects on the first 24 years of operation of The Deming Institute, founded by Dr. Deming before his passing in 1993. Highlights include: A brief history of The Deming Institute The restated aim, "Enriching society through the Deming philosophy" 46 interview podcasts and an ever-growing reach Plans ahead...

In our October 2017 podcast, his first session with Tripp, Joshua Macht , Executive Vice President, Product Innovation, and Group Publisher of the Harvard Business Review (HBR) Group, shares his goal of how to recast management ideas to those new to management, with a focus on innovation, strategy, and core principles of leadership.    Long before he traveled to Gothenberg, Sweden in 2016 to atten...

In our September 2017 podcast, her first session with Tripp, Lori Fry, a business management consultant from Columbus, Ohio, shares her inspiration for launching her "Dignity (at work) Project."   Through a partnership with The Deming Institute, every month, beginning in June, Lori will share posts from her website, www.dignityatworkproject.com . From her website, Lori is "on a mission to bring di...

In our August 2017 podcast, Francis Petit , Associate Dean for Global Initiatives and Partnerships for Fordham University's Gabelli School of Business in New York City, shares highlights of a recent visit to Japan with Executive MBA students.    Of particular interest is his feedback on the students' exposure to the influence of Deming management during their travels.   Having presented lectures i...

In our July 2017 podcast, his first session with Tripp, Bill Cooper shares stories on his 11-year relationship with Dr. Deming, starting with being one of 22 attendees in a 1982 Four Day seminar with Dr. Deming. At the time, Bill was serving as the Senior Executive at the North Island Naval Air Station , with Phil Monroe serving as the senior naval officer.   A few years later, Phil, as Commanding...

In our June 2017 podcast, his first session with Tripp, Phil Monroe shares stories on his introduction to Dr. Deming, leading to his personal transformation as a naval officer and later a post-Navy career as a quality management consultant, city council member, and, currently, board member of a hospital in Coronado, California. Beginning with meeting Dr. Deming in 1983, while serving as the Comman...

In our May 2017 podcast, his sixth session with Tripp ( 1st ,  2nd , 3rd , 4th , 5th ), David Langford, author, consultant, President, Ingenium Schools , and, 2017 ASQ Deming Medal Recipient , offers insights on his efforts to lead a Deming transformation within Ingenium Schools. In his latest podcast, David reflects on 31 years of learning and applying the Deming philosophy to enrich society, wit...

In our second podcast in April 2017, Ed Baker, author, consultant, and former corporate director, Quality Strategy and Operations Support for the Ford Motor Company, offers insights on his latest book, The Symphony of Profound Knowledge (W. Edwards Deming's Score for Leading, Performing, and Living in Concert) . Nearing 20 years with Ford, including the last 10+ years guiding the tactical and stra...

In our first podcast in April 2017, Doug Hall, Eureka! Ranch CEO and Founder, shares ruminations on leadership from his wide-ranging conversations with business leaders, as he stretches his imagination to ask "What is the new talk track to engage a leadership person who is feeling chaotic?" With a 30+ year background in Deming management, Doug well appreciates the potential for "joy in work," yet...

In our January 2017 podcast, Tim Higgins, President of the In2:InThinking Network,  www.in2in.org , and Quality Engineer for NASA, based in Los Angeles, California, shares insights from his 30+ years of studying, applying, and illuminating The Deming System of Profound Knowledge® . Following a brief career as an educator in a public school system, Tim shifted careers and joined the rocket engine i...

In our December 2016 podcast, Skip Steward, Chief Improvement Office (CIO) for Baptist Memorial Health Care Corporation in Memphis, Tennessee shares lessons from the "Baptist Management System," including reflections from his 25+ year continuous improvement journey.    Guided by his introduction to Dr. Deming's vision of continuous improvement, Skip "migrated" from an early career in manufacturing...

In our November 2017 podcast, Ravi Roy , Professor of Public Administration for Southern Utah University (SUU) in Cedar City, Utah, reveals the status of evolving efforts to share his appreciation of Dr. Deming's System of Profound Knowledge®  with his Public Administration students, strongly aligned with his role as the inaugural Research Fellow of The Deming Institute. Beginning in the 1920s, wi...

Beginning in 2014, The Deming Institute has recorded podcasts on a monthly basis, featuring 20 to 30-minute interviews by  Tripp Babbitt  with members of the Deming Community who are advancing the use and explanations of Dr. Deming's ideas.   In our October podcast,  TJ Gokcen , CEO of Acquate , a software company in Sydney, Australia, shares his learning journey, from collegiate swimmer to softwa...

In this week's podcast, David P. Langford , CEO of Langford Learning, Inc., focuses on "Joy in Learning" and how to bring joy back into the education system. In answering why students aren't experiencing "Joy in Learning" David starts by quoting Dr. Deming, "are we trying to create a system that teaches students to answer tests or are we trying to create a system that teaches them to think?" The c...

Travis Timmons , owner of Fitness Matters and Kelly Allan , Senior Associate of Kelly Allan Associates and Chair of The Deming Institute's  Advisory Council . Travis and Kelly share the Deming journey "From Chaos to Process" of Fitness Matters, starting with Travis's introduction to The System of Profound Knowledge® (SoPK), and systems thinking. The focus then shifts to psychology and caring for p...

Read more about Dr. Deming's work in his books, Out of the Crisis and The New Economics .   Cliff Norman and Ron Moen , of Associates in Process Improvement (API) discuss the history of the Plan Do Study Act (PDSA Cycle) and their research on the subject.   Cliff and Ron start with how the underpinning of Deming's philosophy was the idea of "continuous improvement", with the PDSA Cycle underlying...

In this week's podcast, Kevin Cahill , Executive Director of The W. Edwards Deming Institute® and David Langford , CEO of Langford Learning, Inc., introduce The Deming in Education Initiative .  Kevin and David share how The Deming in Education Initiative was conceived, the impact of the Deming Philosophy on education, and where the Initiative is going in the future. The initiative first began man...

This week's Podcast, continues our "Knowledge in Variation Series" with Dr. Frony Ward , Managing and Founding Partner of Pinnacle Partners, Inc. In this podcast, Frony discusses online surveys and polls. She starts by sharing the fundamental piece of every single survey. From there she delves into elections polls, and why so many election polls show different results. Lastly, she discusses two or...

Scott's story starts in 1986, as a graduate walking in the doors of P&G to be a new engineer and shift manager. He was soon perplexed by how he could contribute to solving issues associated with production and quality. During this time, P&G introduced the Deming Philosophy to the organization; a decision that would have a profound impact on Scott's professional and personal life. Scott eagerly app...