In-Ear Insights, the Trust Insights Podcast

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the challenges of 2024 and how they learned to thrive. You will discover how Trust Insights adapted to the rapid changes in AI and found success with their R&D process. Learn why focusing on foundational elements such as people and process is the key to navigating the ever-changing tech landscape. You will also...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss rapid scenario planning for your business with the help of generative AI. You discover methods for using generative AI to plan for multiple potential futures, equipping you to handle various situations. You learn to identify constants in your business, like revenue goals, and how these can guide your planning p...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss your digital ghost. You will learn whether employers can put your digital ghost to work, the legal and ethical implications of employers using your digital assets, how to safeguard your digital likeness, and what you need to negotiate with your employer. Join our weekly #email newsletter: https://www.trustinsig...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss their key takeaways from the MarketingProfs B2B Forum 2024. You will learn about the surprising reality of AI adoption in marketing. You will discover the challenges of accurately measuring AI usage and the inherent biases in current surveys. You will gain insights into the human element of marketing and how it...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the crucial topic of AI readiness for businesses. Discover the essential steps to determine if your organization is truly prepared to leverage AI effectively.  Learn how to avoid common pitfalls and misconceptions surrounding AI implementation. Gain valuable insights into maximizing your AI investment and drivi...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss navigating the unpredictable world of marketing in uncertain times. You'll discover valuable strategies for planning and adapting amidst unreliable data and ever-changing trends. Learn how to diversify your revenue streams and control what you can, even when external factors shift.  Explore the importance of ba...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the new RAPPEL framework for AI prompting, designed to simplify and improve your interactions with AI. Discover why priming the model is crucial for accurate results and how this framework helps you avoid common pitfalls. Learn how RAPPEL streamlines the process of creating effective prompts and how to use it t...

In this week's In-Ear Insights, the TrustInsights.ai podcast, Katie and Chris discuss data protection, AI, and privacy. How do you protect your data and client/customer data when using AI tools like ChatGPT? Learn the two major protection classes and three levels of data protection in this episode. Tune in to find out more! Join our weekly #email newsletter: https://www.trustinsights.ai/resources/...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss using generative AI for conference attendees. Using the MarketingProfs B2B Forum 2024 (#MPB2B), you will learn how to leverage AI to define your goals, create a detailed plan to achieve them, and optimize your conference experience.  You'll discover how to use AI to select the most relevant sessions based on yo...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss using generative AI for strategic planning. You will learn how to leverage AI to translate data into actionable insights, overcoming the common struggle of understanding what to *do* with your marketing data.  You'll discover how to use AI to identify the "why" behind your marketing results, going beyond simple...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris tackle the important topic of speaker selection at events, specifically focusing on inclusivity and representation. Discover the challenges and considerations when selecting speakers for events, particularly when catering to a specific audience, like women in a particular industry. Learn valuable strategies for creatin...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the implementation of Responsible AI in your business. Learn how to align AI with your company values, establish accountability, ensure fairness in AI outputs, and maintain transparency in your AI practices. By understanding these elements, you can unlock the true potential of AI while avoiding potential pitfal...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss their key takeaways from the Marketing AI Conference (MAICON) 2024. Learn why scaling AI beyond consumer tools like ChatGPT is crucial for businesses looking to leverage its full potential.  Discover why process decomposition is essential for successfully integrating AI into your workflow and how it allows you...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the importance of data privacy when using generative AI for marketing. You'll discover the risks of blindly trusting AI vendors and the critical role of transparency in building trust with your audience. Learn why a robust AI responsibility plan is not just about legal compliance but also about protecting your...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris tackle the issue of bias in AI, particularly in large language models. Discover real-life examples of how bias manifests and the potential consequences for businesses, including reputational damage and the reinforcement of harmful stereotypes.  You will learn about a critical framework for responsible AI development an...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the meaning of "responsible AI," a term that feels like a buzzword, and how it lacks a common understanding. You will learn why aligning AI with your company values is crucial for reducing harm and ensuring ethical practices. Katie and Chris introduce a five P framework for implementing responsible AI and explo...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how to use the power of Ideal Customer Profiles (ICPs) to achieve product market fit and accelerate your marketing success.  You'll learn practical strategies for leveraging ICPs to validate your product ideas, ensuring you are building solutions your target audience truly desires. Discover the dangers of relyi...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss their upcoming MAICON 2024 talks on managing the people who manage AI and the importance of open AI models. Discover why open models give you more freedom and control over your AI than closed models. Learn why marketers should understand both the potential benefits and risks of open AI models. Find out how open...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how to help your team embrace AI and what to do with team members who are resistant to AI adoption. Learn why the human element remains critical for successful AI implementation and how to best communicate the value of AI to your team. Discover why throwing AI at a problem isn't the answer and how Katie uses AI...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the limitations of generative analytics, particularly for casual users. Discover why subject matter expertise is still essential for accurate data analysis, even with these powerful tools. Learn practical strategies for determining if a task is suitable for generative AI and how to incorporate it effectively in...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss generative analytics, a new way to use AI to get more from your data. Discover why simply collecting data isn't enough and how generative analytics helps you uncover actionable insights. Learn practical ways to apply this approach to your marketing efforts and avoid common analysis pitfalls. Finally, understand...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how the capabilities of generative AI are changing how executives think about building a team. Learn why simply cutting staff to save money is not a viable long-term strategy. Discover the questions you should ask to accurately assess your needs and build a plan. Understand the importance of including your team...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the crisis of trust in institutions and what it means for your marketing. Learn why Gen Z gravitates toward individual influencers and away from brands. Discover how to adapt your marketing to include influencers, even if you're not a Fortune 100 company.  You'll also learn how to mitigate the risks associated...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss using generative AI for fun, non-business tasks. You'll discover how to leverage generative AI to solve everyday challenges like creating a recipe with specific ingredients or remembering what to pack for a trip. You'll learn how to use AI to enhance your problem-solving skills and unlock creative solutions you...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how to leverage qualitative data for content marketing. You will learn how to extract valuable customer questions from various sources like webinars and forums using AI. Discover effective methods to prioritize this wealth of information based on your ideal customer profile and keyword strategy. Finally, unders...