coeo | UK
In conversation with coeo UK
Welcome to in conversation with coeo UK, join us as we dive into the innovations, challenges, and human stories powering credit management and collections. From AI and digital engagement to customer experience and compliance, hear insights from industry experts, thought leaders, and coeo professionals. Stay informed. Stay engaged. Stay ahead with coeo.
Where to listen?
Podcasts in the app Replaio Radio Coming soonPodcasts are coming to the app soon. Install now and be the first to see a whole new take on podcasts
Install for free
Android 5M+ downloads · 4.8 rating
iOS soon
Episodes
COEO Customer Focus Special Podcast - Klarna 28.04.2022 35:08
Kicking off the coeo Group podcast series with a bang. In this episode, we talk to none other than Jan Hansson, Vice President of Collections at Klarna! Joining from coeo is Elias Reitter. They talk about Klarna's success, the current challenges in the BNPL market and, of course, about true customer centricity at both companies. We can't thank everybody enough for these super exciting insi...
Shaping the Future of Collections: Litigation. Do we see this growing as we move to a challenging economic period? 20.04.2022 3:52
From our latest event, 'Shaping the Future of Collections', hear from expert guest panellists: Sam Challenger, Sheraz Afzal, Tony Gunderson and Angela Woolham as they explore the big questions facing the collections industry right now.
Shaping the Future of Collections: What impact will the 'cost of living crisis' have on collections in the short to medium term? 05.04.2022 6:12
From our latest event, 'Shaping the Future of Collections', hear from expert guest panellists: Sam Challenger, Sheraz Afzal, Tony Gunderson and Angela Woolham as they explore the big questions facing the collections industry right now.
Collections in the Digital Age: The Big Questions - Questions from the audience 27.04.2020 8:51
Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry. The Big Questions Panel: Gary Grey, Head of Collections at Spark Energy With a senior management background, Gary’s experience includes Senior Strategy Consult...
Collections in the Digital Age: The Big Questions - Does segmentation work and what factors do you consider when segmenting? 20.04.2020 3:18
Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry. The Big Questions Panel: Gary Grey, Head of Collections at Spark Energy With a senior management background, Gary’s experience includes Senior Strategy Consult...
Collections in the Digital Age: The Big Questions - Is there a platform customers prefer to open up about personal issues on? 20.04.2020 3:58
Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry. The Big Questions Panel: Gary Grey, Head of Collections at Spark Energy With a senior management background, Gary’s experience includes Senior Strategy Consult...
Collections in the Digital Age: The Big Questions - What is the future for outsourced collections work? 20.04.2020 6:27
Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry. The Big Questions Panel: Gary Grey, Head of Collections at Spark Energy With a senior management background, Gary’s experience includes Senior Strategy Consult...
Collections in the Digital Age: The Big Questions - Should relatable language be used in the collections process? 20.04.2020 4:36
Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry. The Big Questions Panel: Gary Grey, Head of Collections at Spark Energy With a senior management background, Gary’s experience includes Senior Strategy Consult...
Collections in the Digital Age: The Big Questions - Is social media an acceptable channel in collections? 02.04.2020 7:57
Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry. The Big Questions Panel: Gary Grey, Head of Collections at Spark Energy With a senior management background, Gary’s experience includes Senior Strategy Consult...
Collections in the Digital Age: The Big Questions - How does technology help to identify the won't pays? 02.04.2020 5:12
Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry. The Big Questions Panel: Gary Grey, Head of Collections at Spark Energy With a senior management background, Gary’s experience includes Senior Strategy Consult...
Collections in the Digital Age: The Big Questions - Will AI take over collections completely? 31.03.2020 4:44
Listen to 'The Big Questions' from our inaugural event, 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry. The Big Questions Panel: Gary Grey, Head of Collections at Spark Energy With a senior management background, Gary’s experience includes Senior Strategy Consult...
Similar podcasts
Listen to the In conversation with coeo UK podcast in Replaio
Radio and podcasts in one app - free, with no sign-up. Install today and do not miss the launch
Replaio is not a podcast publisher; show names, artwork and audio belong to their authors and are distributed through public RSS feeds.
