I'm IN!

In this inspiring episode, Heather welcomes Jennifer Maxwell back to the show for a deep dive into leading through constant change in the home care and hospice industry. Jennifer is the co-founder and CEO of Maxwell TEC, where she dedicates her career to helping home care and hospice organizations thrive amid operational, regulatory, cultural, and technological shifts. Her unique perspective comes...

In this episode, we continue our journey through the Enneagram by moving from the heart triad into the head triad starting with Type 5, the Investigator. Sometimes called the Observer or Thinker, 5s are perceptive, innovative, and deeply curious, yet they also long for independence, privacy, and competence. We’ll explore what motivates 5s, their greatest fears, and how their drive for knowledge sh...

What if the same bricks kids build castles with could also help them build emotional insight? Join me as I have an insight conversation with a friend and colleague, John Gambill, MA, LPC, LCDC, as we explore how creative counseling strategies are bringing LEGO® into the therapy room. From helping clients create coping creatures and emotional landscapes to designing personal identity flags and futu...

When COVID hit, Donya Winters was on the front lines in a small-town hospital, caring for patients in extreme conditions. A registered nurse, legal nurse consultant, and advocate for healthcare reform, she saw firsthand the toll the pandemic took, not just physically, but emotionally and morally. In this powerful conversation, Donya shares the hidden cost of the pandemic: moral injury. We explore...

In this episode, Tom Maxwell, co-founder of Maxwell TEC, joins me for a lively conversation about innovation, leadership, and the future of home care. We explore the origin story of Maxwell TEC, the biggest needs he’s hearing from providers, and how empathy, agility, and ingenuity drive their work. Tom shares what’s on his radar for the industry’s future and why building a business with his wife J...

This week I’m officially launching my new book, Heart Work: How to Lead People, Build Culture, and Unleash Creativity in Home Care . In this episode, I give you a sneak peek by reading the opening pages of the book and walking you through the three main parts: Lead People – How to lead yourself first through this insights of the Enneagram and show up as a leader who inspires trust, connection, and...

In this episode, we explore the most emotionally rich and complex number on the Enneagram, Type 4, also known as The Romantic or Individualist. With their deep need to be seen as unique and significant, Fours bring unmatched creativity, emotional honesty, and depth to every space they enter. Dr. Heather unpacks what makes Fours so special, and so misunderstood. From their comfort with melancholy t...

In this episode, Heather unpacks the surprising psychology of procrastination and reveals a deeper, less obvious cause of procrastination, The Jonah Complex. This is a term coined by Abraham Maslow to describe the fear of our own greatness. It is the kind of procrastination that keeps you from stepping into your true calling. Heather shares her personal Jonah Complex moment and the emotional tensi...

In this episode, we’re joined by the extraordinary Kim Tate, a registered nurse with over 30 years of experience in home health and hospice. As the founder of Tate Healthcare Consulting Solutions, Kim partners with agencies and leaders to elevate care, strengthen operations, and drive sustainable growth. We explore Kim’s inspiring leadership journey and the pivotal moments that shaped her bold and...

In this solo episode, Heather explores what it takes to lead well when everything feels uncertain. Using Dr. Elisabeth Kübler-Ross’s well-known Change Curve, originally developed to describe the stages of grief, Heather walks us through how people emotionally process change, and how leaders can guide them through it with steadiness, compassion, and strength. You’ll learn: ·    ...

In this episode, we explore the high-energy, ambitious, and success-driven world of Enneagram 3s, also known as The Performer or Achiever. Threes are adaptable, goal-focused, and image-conscious, with a deep desire to be valuable, admired, and successful. We’ll explore: • The core fears, motivations, and strengths of a 3 • How their drive for achievement can be both inspiring and exhausting • Thei...

What does it take to lead with vision and conviction in a world full of ambiguity? In this powerful episode, Heather sits down with Natalie Venable, home health and hospice consultant and Founder and CEO of Thrive Healthcare Solutions, to explore the real work of leadership in complex, regulated, emotionally charged environments. Natalie opens up about what it means to lead “in the gray” when comp...

In this episode, we sit down with Jennifer Maxwell, Co-Founder and CEO of the newly rebranded Maxwell TEC (Tech Enabled Care), a trailblazing company at the forefront of transforming home-based care. Jennifer shares the vision behind the rebrand, and explains how Maxwell TEC blends scalable technology, tailored expertise, and data-backed strategies to deliver lasting results across the care contin...

What happens when operational excellence meets cutting-edge innovation? You get today’s guest, Beau Sorensen. With over 25 years in home health and hospice, Beau is a transformative leader and the current COO of First Choice Home Health & Hospice, where he has helped propel the agency to a CMS 5-star rating. Beau is widely regarded as the leading expert in applying artificial intelligence to p...

What does it take to build a high-performing team that thrives on purpose, connection, and results? In this episode, we sit down with Monique Thornquist, CEO of Inteli-Care and a powerhouse leader with nearly 20 years of experience in home care operations. Known for her strategic mind and people-first leadership, Monique shares what it really means to cultivate a strong organizational culture, and...

In a galaxy not so far away… we’re celebrating May the Fourth by combining two of my favorite things: the wisdom of the Enneagram and the epic characters of Star Wars!  Join me as I boldly (and playfully) explore what might happen if Obi-Wan, Leia, Yoda, and even Han Solo took an Enneagram test. Which type is Luke Skywalker? Why does Kylo Ren feel so much? And what makes Princess Leia the fie...

In this episode, we explore the warm, generous, and people-centered world of Enneagram 2s—also known as The Giver or Helper. Twos are intuitive, caring, and connection-driven, with a deep need to be needed and a gift for nurturing the people around them. We’ll explore: • The core fears, motivations, and strengths of a 2 • How their giving nature can be both beautiful and complicated • Their wings...

What if the path to healing, connection, and joy was paved with creativity? In this powerful episode, we sit down with artist and visionary leader Beth Inglish to explore how creativity isn’t just about making art—it’s about making meaning. Beth shares how unlocking your creative voice can shift you from fear into joy, from surviving into thriving. Drawing from her own journey of healing through a...

Creativity isn’t a happy accident—it’s a skill that teams can develop with intention. In this episode, I’m joined by Dr. Amy Climer , a leading expert in team creativity and innovation. With clients like the Mayo Clinic and Stanford University, Amy teaches leaders how to deliberately cultivate the conditions that unlock breakthrough ideas. Amy is the author of Deliberate Creative Teams: How to Lea...

What if the key to better leadership, deeper connection, and greater impact is already inside you waiting to be unleashed? In this episode of I’m IN! Heather sits down with internationally acclaimed storytelling powerhouse David Hutchens, author of Story Dash , Circle of the 9 Muses , and creator of the Leadership Story Deck . David has worked with global giants like NASA, Walmart, and Coca-Cola t...

In this exciting episode of the I’m IN! Podcast , we sit down with Dr. Michelle Griffin, CEO of Griffin Resources, an end-to-end business solutions provider based in Tampa, Florida. Dr. Griffin holds a PhD in Industrial-Organizational Psychology and has mastered the art of running multiple businesses simultaneously. Join us as we explore how creativity fuels her ability to launch and scale multipl...

In this episode, we continue our Enneagram series by exploring Type 1s – The Perfectionist, Reformer, or Improver. As part of the Gut (Anger) Triad 1s are principled, disciplined, and detail-oriented but they often struggle with self-criticism and perfectionism. Their inner critic is relentless and pushes them to correct mistakes and uphold high standards. Join me as we discuss their core motivati...

In this episode, we continue our Enneagram series by exploring Type 9s – The Mediator or Adaptive Peacemaker. As part of the Gut (Anger) Triad and the Withdrawn Stance, 9s are easygoing, patient, and accepting but can struggle with inertia and avoiding conflict. Beneath their calm exterior, they struggle with inertia, indecisiveness, and unexpressed anger. Join me as we explore their core motivati...