igroomhub Media Podcast

We’re in a transition period as an industry. The mix of untrained, self-taught, school-trained, on-the-job trained, mentored, and online-educated professionals all working under the same title is messy, but it’s also temporary. It has to be. This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.  Read...

Advice usually sounds simple: get hands-on experience, do a course, or just keep grooming dogs. Each suggestion contains some truth, but none explains how learning actually unfolds in this industry, or why so many capable people still feel stuck or uncertain years into their careers. This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a li...

Base prices start at “from” because dogs are individuals, not products on a shelf. This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.  Read blogs @ www.igroomhub.com.au/blog Send us Fan Mail

What graduation doesn’t mean is that you’re finished learning. In any industry, training can only provide so much. Its role is to give you structure, language, and a solid starting point, not to prepare you for every situation you’ll face across a long career. This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with p...

Let’s take a brisk stroll through history with our four-legged friends and see what their instincts can teach us. This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.  Read blogs @ www.igroomhub.com.au/blog Send us Fan Mail

...Nowadays, most terriers are far more likely to be found under a cafe table than in a burrow, navigating chair legs, prams, and the occasional dropped croissant. Truly harrowing work. The coat, however, hasn't changed. This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.  Read blogs @ www.igr...

One bad grooming experience in your area can change how clients see all groomers. Here’s why it happens and what it means for professionals. This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.  Read blogs @ www.igroomhub.com.au/blog Send us Fan Mail

Dr Fiona introduces her S.C.A.N method: Stance, Calming Signals, Actions, and Nose-to-tail observations. Learn to decode canine communication in real time and create a stress-aware grooming environment for both dogs and humans.  Hosted by Natalie West & Dr Fiona Patterson drfionadogtraining.com igroomhub.com.au Send us Fan Mail

How we show up emotionally changes how dogs respond. This episode explores leadership without dominance - how to guide, not control, using calm communication, consistency, and trust. Hosted by Natalie West & Dr Fiona Patterson drfionadogtraining.com igroomhub.com.au Send us Fan Mail

Dr Fiona shares practical, real-world examples of desensitisation and counter-conditioning in the grooming context. Learn to recognise subtle signs of fear and stress, apply positive associations, and build a dog’s confidence through gentle, consistent handling.  Hosted by Natalie West & Dr Fiona Patterson drfionadogtraining.com igroomhub.com.au Send us Fan Mail

This episode kicks off a four-part mini-series with veterinarian and NDTF certified dog trainer Dr Fiona Patterson, exploring how groomers can better understand canine behaviour and emotions.  Discover how breeders, owners, and groomers can all help puppies grow into confident, happy dogs. Dr Fiona explains the importance of early socialisation, gentle exposure, and emotional safety, laying the gr...

Welcome to episode 19!  We are so lucky to present the amazingly talented, funny, down to earth and very humble Jess Rona, all the way from LA!  Tay and Nat jumped on a Zoom for this interview, talking about all things Jess, and dogs, and Jess, and dogs, and dogs and wonderful DOGS! Happy listening! www.igroomhub.com.au Send us Fan Mail

Episode 18 igroomhub invited a very special guest for episode 18 - the fabulous Colin Taylor!   From his home in the UK, Colin joined Nat and Tay to talk everything from Pooch Perfect to running a business. He also talks about handling anxiety, as well as giving helpful advice, tips and tricks and a whole lot more.  Grab yourself a cup of (dog hair free) tea and enjoy our zoom interview with the w...

Episode 17 Have you ever had a matted dog that has broken your heart? In this day and age, we are still dealing with uneducated clients or clients that for some reason or other are not willing to groom their dogs regularly. What can we do about it?  Karen Collier from RSPCA talks to Nat about what can and should be done for customers that continue to neglect their dogs. For information about how y...

Episode 16 | Interview with Angela Anderson Part 2  In Part 2 of Nicky’s interview with Angela Anderson we hear about some of Angela’s amazing courses for groomers, including “Grooming for Profit” and “Finding Staff, Keeping Staff.” Angela gives us a sneak peek into these topics and more.  Happy listening! To learn more about igroomhub, head to www.igroomhub.com.au Send us Fan Mail

Welcome to Episode 15 Interview with Angela Anderson Nicky chats with the wonderful Angela Anderson from New Zealand. Hear about how Angela got started in the dog grooming world, opening up multiple, successful schools. We also get a sneak peek into another episode coming soon, and much more!  Happy listening! Learn more about igroomhub head to www.igroomhub.com.au Send us Fan Mail

Episode 14: HANDLING & EMOTION: with Nat & Tay Handling! How important is it? Nat takes us way back to her childhood where she learnt very early on the magic of connecting with animals. Nat and Tay discuss how we can be better handlers in the grooming salon! Happy Listening! Learn more about igroomhub at www.igroomhub.com.au Send us Fan Mail

Welcome to Episode 13!  Looking for some business inspiration? Co-founders of igroomhub, Natalie West and Nicky Renwood, talk to us about how they each see business.  First we interview Nat who generously reveals what she has done badly/poorly - or not at all! We talk about 5 common mistakes most businesses make.  We follow up with Nicky who helps answer a few business questions sent in from one o...

Welcome to episode 12. Have you ever had to interview someone? Have you had good, bad or ugly interviews? Nat, Tay and Colleen discuss interviewing techniques, faux pas and personal experiences of interviewing from both sides of the desk! Happy listening www.igroomhub.com.au Send us Fan Mail

Hey Victorian Groomers! We got together this morning - socially distanced of course (the power of the extension lead) - and recorded a podcast for you filled with groomery things you can do over this lockdown period. If you are not already in crazy town homeschooling kids and fighting for admin space at the kitchen table, take a listen for some helpful tips. Fingers crossed we will all be back to...

Welcome to episode 11. igroomhub Media welcomes guest Hearty Dave from Banana Digital to talk to us about Marketing Your Small Business. Do you know what type of marketing your business needs?  Have you ever heard of SEO?  Is the idea of social media marketing overwhelming to you?  Hearty helps break everything down! She goes through everyday tips and tricks to help with marketing your business an...

Strap in for a real treat! Episode 10 is all about how we can better understand and care for not only the dogs we groom, but all dogs in our care. Nat has written a guide for dealing with 'difficult dogs' and here we showcase a part of that guide. Dr Edward Bassingthwaite, aka The Healing Vet, joins us for some fabulous insights that combine science and healing. If this doesn't put...

In Episode 8, Tay talks with fellow dog grooming competition enthusiast and member of the igroomhub support team Jessica Renwood to discuss the wonderful world that is dog grooming competitions. Jess and Tay delve into all the great things about grooming competitions, along with what made them start competing, what to look for when searching for a comp dog and how you can approach clients or show...

In Episode 7 we welcome another fabulous special guest. She is an Asian fusion specialist, model dog expert, an IGA judge, TV star, award winning groomer and she is also featured as a contributor on igroomhub. It's the gorgeous Sue Wright of course! Sue takes us through her career and shares her insights to Asian fusion grooming. She also opens up about her time on Pooch Perfect, shares some...

Welcome to Episode 6 where we take another look back at "Where it all Started", this time with igroomhub co-founder Natalie West. Nat tells all! From what motivated her to get into the Grooming Industry over 25 years ago, to her hopes and dreams for the future. Nat is generous with her advice and insight to groomers and business owners as always. Enjoy as we unpack Natalie West!  Happy l...