IB Talk

How can insurance improve its image problem over trust? Prue Willsford, CEO of ANZIIF, explains as she delves into her career and being a woman at the top of a region's insurance industry.

While it has become the norm, working remotely presents different threats to employee safety than those experienced in the workplace. Offering employees to work from home can enhance productivity, but companies must understand their responsibilities and obligations as an employer of offsite employees. In this episode, AmTrust’s Matt Zender discusses the evolving remote work environment, risks empl...

We all know diversity is an issue in the insurance sector, but why is it important and should companies consider positive discrimination? We talk to the Insurance Cultural Awareness Network's Kishan Mangat

What role does the broker play in the modern insurance market and how can they overcome the challenges they face? We talk to BIBA CEO Steve White, and even challenge his music knowledge with a pop quiz

What lessons can insurance learn from the coronavirus pandemic? The CEO of the London & International Insurance Brokers’ Association explains whether the industry could have been better prepared and where it goes from here.

Business continuity planning as it relates to workers' compensation is critical, especially during the current coronavirus outbreak. Safety National's Matt McDonough discusses what risk managers should focus on in a business continuity plan, how businesses can ensure they're not introducing new exposures as they adjust operations, what key components to include in a business continuity plan, and m...

Brokers and insurers - Here's how to make a strategic plan. CEO of Marsh Commercial Anthony Gruppo offers his guidance to keep your business on track and reveals some simple ways to achieve prosperity.

Cyber insurance is changing rapidly to meet demands of emerging cyber risks. The challenge many insurance professionals face is how keep pace and drive website traffic for this ever-evolving insurance product. Join ITC CEO Laird Rixford in this episode as he discusses SEO strategy on driving online traffic for cyber insurance.

From floods in the UK, to wildfires in Canada, to hurricanes in the US, earthquakes in NZ and bushfires in Australia, Kieran Rigby, global president, claims solutions, at Crawford & Company has seen it all. Now he shares how brokers can react to a surge in natural catastrophes and prepare their own businesses accordingly.

From Lego to insurance - Zurich's Conny Kalcher talks about her personal journey and what the industry has to learn from innovators in others markets.

The Managing Editor of Insurance Business sits down with Jason Groves, Global Director of Media Relations at Marsh and Chair of the Dive In Festival, to discuss his career trajectory, how the Dive In Festival was formed and his own personal experiences with discrimination in the insurance industry.

Online shopping is more in demand now than ever. As auto insurance shopping goes virtual, what is the role of the agent? In this episode, Stuart Ganis of ITC sits down with IBA to discuss shifts in consumer behavior, the digitization of auto insurance shopping and, importantly, how agents must adapt in order to competitively offer a positive virtual customer experience to maintain growth.

In this episode, Insurance Business America sits down with Thomas Owens of CoreLogic to discuss the impact recent catastrophic events have had on insurance providers and their customers' experience. Tom sheds light on why more scrutiny is needed to avoid commercial property under-insurance and premium leakage. and shares strategies for delivering a positive customer experience throughout the proce...

In this episode presented by Ironshore, we sit down with Lainie Dorneker, President, Ironhealth, to cover the fast-evolving healthcare landscape, looking at consolidation in the healthcare business, the growing presence of technology, consumerism and the shift towards value-based care, and liability claim trends.

There's been a cyber breach--what are the crucial next steps? In this final installment of the cyber series, we sit down with Tyler O'Connor of CRC Insurance and Amanda Harvey of Wilson Elser to discuss best practices of breach response, from getting your clients up and running again to meeting the regulatory requirements.

Considering the complexity of cyber risks and the coverage needs of each client, it's clear that one size does not fit all when it comes to insurance. In this third installment of the cyber risk series, we're joined by Brian Thornton, President and CEO of ProWriters, as he discusses cyber policy innovations available, and how brokers and agents can navigate the current market to negotiate the best...

You know the cyber risk landscape is rapidly evolving, so how can your clients best be protected against cyber threats? In this second installment of the cyber risk series, IBA sits down with the team at CyberCube to discuss risk mitigation best practices and how you as an insurance professional can position your clients ahead of cyber perils.

As cyber criminals become more sophisticated, the risks your clients face are increasingly complex. In this first installment of the IBA Talk cyber series, IBA is joined by Shawn Ram of Coalition as the two discuss key risks of the cyber landscape, and what insurance professionals need to be aware of to protect their clients from cyber attacks, breaches, ransomware and more.