International Association of Department Stores - IADS

IADS Retail Park

News EN ↓ 116 episodes

🦖 Welcome to IADS Retail Park—where retail giants evolve or go extinct. Department stores get dismissed as dinosaurs all the time. But the best ones aren't fossils, they're transforming faster than most people realise. The IADS Retail Park delivers exclusive insights, transformation strategies, and expert analysis from the International Association of Department Stores. Built for executives and strategists who need actionable takeaways without the fluff. Because let's be honest: in retail today, you're either adapting or you're already behind. iads.substack.com

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International Association of Department Stores - IADS

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News

Podcast website

iads.substack.com

Latest episode

Jul 8, 2026

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Episodes

Small spaces, big impact 03.06.2025

In this episode of IADS Retail Park 🎙️, hosts Maya and Christine unpack the game-changing shift in department store strategy as major players like Nordstrom, Bloomingdale’s, and Magasin du Nord embrace small-format stores. 🏬✨ Discover how these retailers are redefining retail space—moving beyond “bigger is better” to focus on curated selections, seamless omnichannel integration, and hyper-locali...

Cidade Matarazzo: Can the city-within-a-city model shape the future of retail? 31.05.2025

In this episode of The IADS Retail Park, Maya and Christine Montard —Director of Markets and Events at IADS—explore Brazil’s Cidade Matarazzo , a city-within-a-city designed to blend luxury retail, hospitality, art, sustainability, and social purpose. What can department stores and retail leaders learn from their approach to connecting community, commerce, and culture? Join us for a close-up on th...

The era of digital payments 31.05.2025

In this episode, Maya and Dr. Christopher Knee unpack the world of digital payments—from tap-and-go solutions to the magic behind unified commerce. Hear real stories, big opportunities, and honest challenges as department stores move beyond cash to build a seamless, data-powered, and customer-first experience. Ready for the future of payments? Tune in! For further insights and updates , follow us...

Supporting retailers in their CSR journey: Inside Pando Fashion’s playbook 30.05.2025

In this episode of The IADS Retail Park , Maya and Christine dive into exclusive, late-2021 insights from Pando Fashion , the consultancy pioneering practical sustainability in retail. Discover actionable advice on supply chain transparency, authentic CSR communication, staff engagement, and real-world KPIs. With global brands as case studies and a focus on customer autonomy, this episode illumina...

Green Pea: A lab for the 100% sustainable department store? 30.05.2025

In this episode of The IADS Retail Park 🎙️, Maya and Selvanne take you inside Green Pea —the world’s first department store built 100% around sustainability. Discover how Green Pea’s bold “greenprint” impacts architecture, assortment, education, and every aspect of retail strategy. Is it a scalable business model or a bold laboratory for the future? Get actionable insights and real-world takeaways...

Do department stores still need private labels? Where own brands go next… 28.05.2025

In this episode of The IADS Retail Park, Maya and Christine unpack the evolving role of private labels in department stores. Drawing on exclusive IADS research, they discuss why own brands are both a challenge and an opportunity, spanning value, innovation, loyalty, data, CSR, and profit. Discover how retailers are reinventing their private label strategies for a more competitive—and more consciou...

Sustainability’s post-pandemic acceleration in retail 28.05.2025

In this episode of The IADS Retail Park 🎙️, Maya and Anchita explore the dramatic ways department stores have accelerated their sustainability efforts in the wake of the global pandemic. Drawing on exclusive IADS research, they reveal how environmental and CSR initiatives have shifted from “nice to have” to absolutely essential. Discover new organisational structures, transparent communication str...

The anatomy of a department store 28.05.2025

In this episode of The IADS Retail Park 🏢, Maya sits down with Dr. Christopher Knee , author of the IADS exclusive , to unravel the complex world of department store organisation charts. Together, they dive into how leading retailers strategically re-engineer their internal frameworks—balancing legacy layers with digital transformation 💻, the rise of specialised functions, and the unique challen...

RFID attempts a comeback in retail 27.05.2025

In this episode of The IADS Retail Park 🎙️, Maya and Anchita explore the resurgence of RFID technology in retail. From its bumpy beginnings to new use cases with leading brands like Prada, Levi’s, Mango, and Ralph Lauren, discover how RFID is reshaping everything from inventory accuracy to customer experience. They discuss why RFID is gaining a second look after the pandemic, the hurdles that rema...

Revamping a Paris icon: Galeries Lafayette reinvents the department store 27.05.2025

In this episode of The IADS Retail Park 🎙️, Maya and Christine go behind the scenes at Galeries Lafayette Haussmann to uncover how the legendary Parisian department store is reinventing itself for a new era. From innovative women’s shoes and fashion floors to circular economy concepts like (Re)store, Galeries Lafayette is blending heritage with bold, future-focused moves, all while navigating the...

Supply chain 3.0: Rethinking retail’s backbone 27.05.2025

In this episode of The IADS Retail Park 🎙️, Maya welcomes back Dr. Christopher Knee to decode the supply chain transformation happening in department stores and global retail. Drawing on lessons from the pandemic, this conversation examines how fulfilment from stores, dark stores🏬, advanced returns processes, and new inventory strategies are turning logistics into a frontline customer issue. Disc...

Agile in retail: From theory to practice 26.05.2025

In this episode of The IADS Retail Park 🎙️, Maya shares practical insights from her IADS exclusive on how retailers can turn Agile’s promise into action. With Anchita guiding the conversation, Maya breaks down what Agile implementation looks like on the ground, explores frameworks like Scrum , Kanban , XP , and more, and covers leadership, culture, project selection, and roadblocks. Discover why A...

From blue box to urban hub: Ikea's retail revolution 23.05.2025

In this episode of The I.A.D.S. Retail Park 🎙️, we examine Ikea's groundbreaking transformation from suburban big-box stores to sophisticated urban retail formats 🏪. Through the lens of Paris, discover how the furniture giant is reinventing retail with three distinct store concepts 🔄, from the innovative City Store to the compact Planning Studio. Learn how Ikea is balancing its iconic brand iden...

Retail jobs rewritten: What’s next for the workforce? 23.05.2025

In this episode of The I.A.D.S. Retail Park 🎙️, Maya welcomes back Dr. Christopher Knee to make sense of how retail jobs are being completely reimagined. From the automation of routine tasks to the rise of the “workforce ecosystem,” today’s department stores are deconstructing old roles and inventing new ones—sometimes on the fly. Dr. Knee shares research, real-world examples, and post-pandemic co...

Agile in retail 20.05.2025

Is Agile just a buzzword, or is it quietly shaping the way your retail organisation already works? In this episode of The IADS Retail Park 🎙️, Maya breaks down Agile’s journey from software teams to the retail floor, with Anchita asking the questions that matter. They explore why flexibility and continuous improvement have become critical for retailers facing fast-moving markets, shifting consumer...

The secret arsenal: How department stores can outmaneuver Amazon 16.05.2025

In this episode of The I.A.D.S. Retail Park 🎙️, Maya and Dr. Christopher Knee , honorary advisor to IADS, reveal the two secret advantages department stores hold over even the mightiest online retailers: deep product knowledge and the power of physical stores. Discover why Amazon’s cutting-edge algorithms can’t match the genuine recommendations of a trustworthy merchant and how the unique in-store...

Work reassessment: making retail attractive again 🚀 15.05.2025

In this episode of The IADS Retail Park 🎙️, Maya and Christine Montard (Head of Markets and Events, IADS) explore the seismic shifts transforming retail employment. They reveal findings from IADS’s 2021 research, showing why stores face unprecedented staff shortages and why traditional retail roles are evolving into new hybrid positions like “mini-marketers.” 🛍️💻 Hear real-world stories from Targ...

La Rinascente Milan gets ready for a change 14.05.2025

In this episode of The I.A.D.S. Retail Park 🎙️, we unpack the remarkable transformation of La Rinascente Milan from this week’s IADS Exclusive . Join Maya and Selvanne as they explore the iconic department store's ambitious €40M evolution, from its historic legacy to its bold future plans. Discover how this retail pioneer is reimagining luxury retail with Europe's largest beauty destination, innov...

Decoding Gen Z 13.05.2025

In this episode of The I.A.D.S. Retail Park 🎙️, we decode the complex world of Gen Z retail behaviour. Join Maya and Anchita as they explore how this generation is reshaping traditional retail concepts, from their distinctive shopping habits to their impact on brand authenticity and sustainability 🌱. Discover why experiential retail matters more than ever, how social commerce is changing the game...

La Samaritaine: LVMH's €750M bet on luxury retail's future 07.05.2025

Ready for retail's most ambitious comeback story? In this episode of The I.A.D.S. Retail Park 🎙️, we dive into the remarkable transformation of La Samaritaine through our exclusive 2021 analysis 📊. Join hosts Maya and Christine as they explore LVMH's ambitious 16-year journey to reinvent this Parisian retail icon, from its initial strategy targeting Asian tourists to its recent strategic pivot un...

Eco-labels - SO WHAT?!: the truth about retail sustainability 03.05.2025

In this episode of The I.A.D.S. Retail Park 🎙️, we unpack the complex world of retail sustainability certifications based on our exclusive 2021 research 📊. Join hosts Maya and Anchita as they explore why the multiplication of eco-labels might be doing more harm than good, and how leading brands like Patagonia and Asket are choosing transparency over certification overload 🌱. Discover how retaile...

Metro Indonesia - From local legend to regional powerhouse 28.04.2025

In this episode of I.A.D.S. Retail Park 🎙️, we explore Metro 's fascinating evolution in Southeast Asia's largest retail market 🌏. From its humble beginnings in Surabaya to its ambitious expansion plans, discover how this retail giant is reshaping Indonesia's retail landscape 🚀. Join Maya and Selvane Mohandas du Ménil as they share exclusive insights from IADS' recent market visit to Jakarta 🏪....

Reinventing department stores: how sustainability is transforming retail’s DNA 25.04.2025

In this episode of IADS Retail Park 🎙️, Maya and Christine , Director of Markets & Events at IADS, explore how sustainability is disrupting and redefining department stores worldwide🌍. Drawing on exclusive insights from the IADS White Paper "Reinventing department stores through sustainability" (Jan 2023), they discuss why sustainability is now a business imperative—costing retailers up to €615 b...

ECOALF - Disrupting fashion's sustainability narrative 22.04.2025

In this episode of the IADS Retail Park 🎙️, we explore ECOALF's revolutionary approach to sustainable fashion retail 🌱. From ocean waste to desirable fashion 🌊, discover how founder Javier Goyeneche is proving that true sustainability can be profitable. Join Maya and Selvane Mohandas du Ménil , Managing Director of IADS, as they share exclusive insights from IADS' early 2025 CEO gathering 📊, re...

Beauty, equity, and the 90/10 rule: Thirteen Lune’s mission to redefine inclusive retail 19.04.2025

In this episode of The IADS Retail Park 🎙️, we dive into the future of inclusive beauty retail with the story of Thirteen Lune ✨—a marketplace redefining representation and innovation in the industry. Discover how founders Nyakio Grieco and Patrick Herning are challenging traditional retail models with their pioneering 90/10 brand rule 🔢, launching the Relevant: Your Skin Seen collection 🌱, and...

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