I Wish They Knew

IN EPISODE 191: Too many people are stuck in a certainty trap. When we treat our knowledge as definitive and our values as obvious and unquestionable, the result is polarization and contempt. In Episode 191, Ilana Redstone traces the reasons we fall into the certainty trap and offers a way out. We explore three fallacies that cause us to label others as ignorant and hateful, why "talking to the ot...

IN EPISODE 190: Why do rational people believe irrational things? In Episode 190, Dan Ariely takes us through the "funnel of misbelief" that leaves us vulnerable and explores the social, psychological and personality conditions that reinforce misbelief. We also explore ways to counter misbelief by reducing confidence and engaging in detailed discussions with others. ABOUT DAN ARIELY: Dan Ariely is...

IN EPISODE 189: Self-care isn't about unwinding after work - it's about unlocking value while we work. In Episode 189, Jeanette Bronée shares a new mindset for self-care -- how to take ownership over our thoughts and actions. You'll learn the three "power pauses" that transform our state of mind and being, how to use self-care as a foundation for personal growth, and the ways leaders can create a...

IN EPISODE 188: People who feel they belong stick around. In Episode 188, Smiley Poswolsky makes the business case for belonging and shares strategies for establishing more meaningful connections in the workplace. From conducting thrive interviews to designing smarter hybrid solutions, you'll learn how to put more purpose behind your policies and make belonging everyone's business. ABOUT SMILEY PO...

IN EPISODE 187: The best leaders bring out the best in others - something they do by choice, not chance. In Episode 187, Matt Tenney shares a systematic and scalable way to inspire greatness in your team. We discuss the three most important needs of employees; why frequent feedback is more effective than occasional surveys; and how to approach someone who doesn't seem inspired to grow. This episod...

IN EPISODE 186: Creating happier workplaces requires higher EQ - the learnable skills that create a more connected, growth-fueled environment where all people thrive. In this episode, Dr. Britt Andreatta makes the business case for boosting wellbeing and shares practical tips to support and systemize it in the workplace. ABOUT DR. BRITT ANDREATTA: Dr. Britt Andreatta is the CEO of Brain Aware Trai...

IN EPISODE 185: Good cultures don't just list their values - they live them. In Episode 185, Eric Stone shares culture lessons from two decades at Enterprise and how to recognize and reward your company's culture makers. We discuss the importance of pairing high standards with high character, how to simplify and strengthen communication, and why it's better to hire for "match" than "fit." You know...

IN EPISODE 184: People are more willing to change their minds when they're allowed to save face and make space. In Episode 184, Michael McQueen gives practical tips for helping others get "unstuck" and see our point of view. ABOUT MICHAEL MCQUEEN: Michael McQueen is a multi-award winning speaker, change strategist and bestselling author of ten books. He's been named Australia’s Keynote Speaker of...

IN EPISODE 183: Wonder isn't just a moment. It's a mindset - and it has the power to change the way we experience our world. In Episode 183, Monica Parker explores the benefits of wonder in the workplace and beyond, and shares ways to discover wonder in everyday encounters. (Hint: They don't need to be grand.) After listening to Monica, you'll realize how wonderful life can be - if we choose it. A...

IN EPISODE 182: If we want our change efforts to work for us, not against us, then we need a better message. In Episode 182, Tamsen Webster shows us how to craft the case for change by understanding the needs of our audience, building coalitions and common ground with others, and getting clear on our own priorities and principles. Change is constant, but results often vary - but after listening to...

IN EPISODE 181: We access more wisdom when we ask better questions. In Episode 181, Jeff Wetzler reveals the art of the ask and provides a five-part plan for raising our results and relationships through more powerful, productive questions. We cover lots of territory: How to frame questions with greater curiosity and candor; how to scan for nonverbal "tells" that provide valuable information; and...

IN EPISODE 180: Stuck in a conflict that seems unsolvable? When we transform destructive fighting into constructive negotiation, all things are possible. In Episode 180, William Ury shares the beliefs and behaviors of "possiblists" - those who find ways to resolve the even the stickiest disagreements. We discuss the power of pausing, how to write your opponent's victory speech, and how the biggest...

IN EPISODE 179: Difficult conversations can be easier if we choose to make them that way. In Episode 179, Todd Davis shows how to replace fear and worry with courage and consideration so that we can make progress, not problems. You'll learn three keys to building empathy, how to script these conversations for success, and how to overcome generational differences that sometimes create tension. Lead...

IN EPISODE 178: Before we look for a better job, we should look for ways to make our job better. In Episode 178, Shana Lebowitz Gaynor provides helpful tips for making work...work for us. She explains why it sometimes pays to stay, how to use our current job for on-the-job training, how to tap our network to gain job clarity, and when it makes sense to move on. ABOUT SHANA LEBOWITZ GAYNOR: Shana L...

IN EPISODE 177: Every major success unfolds through a series of minor steps. In Episode 177, Dr. Adaira Landry and Dr. Resa Lewiss showcase the microskills that help us achieve personal and professional success. From building your network to navigating conflict, you'll learn how microskills pave the way for big breakthroughs and allow us to move forward, one skill at a time. ABOUT ADAIRA LANDRY &a...

IN EPISODE 176: When life gets hard, the resilient get hardier. In Episode 176, Steven Stein explains why "hardiness" - the mix of resilience and emotional intelligence -helps us overcome adversity and bounce back better than before. Steven explores the three C's of hardiness (challenge, control and commitment), explains how hardiness can be measured and practiced in a variety of jobs and workplac...

IN EPISODE 175: Resilience needs more than a will - it needs a way. In Episode 175, Dr. Marie-Helene Pelletier shows us how to develop a resilience plan that's built to last. You'll learn how to turn resilience from a sentiment into a strategy with highly practical, low-barrier tips to strengthen your resolve and readiness to act in the face of challenge. Whether you're looking to help yourself or...

IN EPISODE 174: Resilience allows us to face adversity and bounce back better than before. But it's not something we discover- it's something we develop. In Episode 174, Simon T. Bailey shows us how to cultivate resilience at work by unlocking the power of peer-to-peer support, positive leadership and self-awareness. Resilience is caught, not taught - and after listening to Simon, you'll be ready...

When feedback is scarce, we can either hope or act. By becoming a "feedback magnet," we can attract the insights we need on our own terms and timeline - because waiting for feedback is not an activity. Last in a four-part series of "Things I Wish."

In this special series, I share some wishes of my own. Third in the series: Why "good enough" feedback is enough - and how high-frequency feedback delivers a win for both the giver and receiver.

In this special series, I share some wishes of my own. Second in the series: To give better feedback, follow the Silver Rule: Don't give others what you don't want them to give you. By establishing your own feedback "to don't" list, you'll end up sharing the kind of feedback others want to receive.

In this special series, I share some wishes of my own. First in the series: Candor is kind when it's delivered with care. See how candor encouraged students to write better essays and helped NASA avert flight crashes -- and learn four practical ways to get the candor you crave for better results and relationships.

IN EPISODE 169: Our devices can either confine us or refine us - and that choice can have a major impact on our health, productivity and wellbeing. In Episode 169, Amy Blankson explores the debilitating effects of digital distraction and makes the case for a more empowered relationship with our tech - not shame, guilt or full-blown surrender. We discuss ways to create more awareness and intention...

IN EPISODE 168: The ultimate measure of success isn't status or symbols - it's significance. In Episode 168, Suneel Gupta shows us why the pursuit of "inner success" - joy, fulfillment and purpose - leads to to better health, happiness and business outcomes. We cover a range of counter-intuitive topics: why taking breaks is actually good for your bottom line, how high-quality habits can create pos...

IN EPISODE 167: Building a culture of coaching isn't just great for people - it's good for business. In this episode, Helen Basford explores how AstraZeneca, one of the world's largest pharmaceuticals, systematically created a coaching model around continuous conversations and development opportunities. We go deep inside the systems, structures and supports that AstraZeneca uses to guide its leade...