I See What You're Saying

In this episode, we join forces with leadership expert Scott Wozniak to dissect the crucial elements of building effective leadership teams and enhancing customer experiences. We delve into the significance of collaboration, setting clear expectations, and the art of providing impactful feedback that fosters growth and excellence. From personal anecdotes at Chick-fil-A to practical strategies for...

In today’s episode, we join forces with Brazilian Jiu-Jitsu black belt Pedro Bisalgia to tackle the complex issue of bullying and the transformative power of martial arts. We delve into Pedro's inspiring journey from being bullied to empowering others, and how Jiu-Jitsu fosters self-confidence, humility, and resilience in children facing adversities. As we exchange stories and strategies, we uncov...

In this episode, we welcome the inspiring Lindsey Braciale, an advocate and trailblazer in the employment of individuals with disabilities. We examine the significant advantages and untapped potential that hiring disabled employees brings to the workforce while tackling the barriers they face. Through Lindsey's innovative approaches at Advocations and discussions on the "dignity of risk," we unvei...

In today's episode, we welcome Graham Bodie to dissect the complex world of effective listening and communication. We dive into the myths and realities of nonverbal cues and how to navigate the vast landscape of listening intelligence at both individual and organizational levels. By mixing personal anecdotes with rigorous studies, Bodie unearths actionable strategies to enhance one's ability to li...

In today's episode, we're joined by Chuck Bamford, who sheds light on the art of crafting and implementing business strategies that resonate across all levels of an organization. We discuss the power of equitable rewards, the symbiotic nature of culture and strategy, and the necessity of clear, role-specific communication for achieving alignment and success. Discover actionable strategies and prac...

In today's episode, we talk with Bill Scheidt, who shares the transformative power of West African drumming in fostering effective communication and leadership. We delve into the symbiosis of music and interaction, uncovering the essential art of listening to comprehend rather than respond, and the profound benefits of reciprocal respect in educational environments. As we explore these rhythmic in...

In this episode, we engage with the insightful Mohamed Massaquoi on the gradual evolution of change, especially as it pertains to the AI revolution and organizational dynamics. We dissect the essence of strategic alignment, the value of psychological contracts, and the subtle art of influential leadership. Drawing from Massaquoi's diverse background in professional sports and industrial-organizati...

In this episode, we sit down with Carlos Salum, a leadership performance strategist, mental toughness coach, and author of The Glass is Full and a Half . Salum discusses his journey from growing up under a military regime in Argentina to coaching world-champion tennis players and executives globally. He shares insights on performing under pressure, designing breakthrough moments, and the significa...

In this episode, we speak with George Kohlrieser, delving deep into the psychology of leadership and negotiation. We discover the transformative power of becoming a 'hostage-free' thinker, fostering psychological safety, and building emotional bonds both in personal and professional realms. Through George's profound teachings on secure base leadership and handling emotional triggers, we unearth cr...

In this episode, we sit down with the esteemed Gail Davis, a connoisseur of effective communication and meaningful relationship-building in the realm of public speaking. Together, we peeled back the layers of audience engagement, from the importance of adaptability in speakers to the subtle yet powerful art of reading and responding to an audience's nonverbal cues. Gail imparted knowledge crucial...

In this episode, we sit down with the renowned Joe Navarro. We decipher the subtle nuances of nonverbal communication and the essence of becoming an exceptional individual. Joe imparts his invaluable expertise on the mastery of observation, the art of prosocial behavior, and the critical nature of psychological comfort. We encounter crucial strategies for de-escalation and the importance of not ju...

In this episode, I had the pleasure of delving into the intricate art of crisis negotiation communication techniques with expert guest Scott Tillema. We explored the profound impact of nonverbal cues, attentive listening, and understanding human behavior in high-stakes situations. From hostage negotiations to everyday business conversations, we uncovered invaluable insights that can be applied to...

In this episode, we dive deep into the world of observation and elicitation techniques with former FBI agent Jack Schafer. Through our conversation, we uncover a wealth of invaluable insights into building trust, reading nonverbal signals, and using psychology to elicit information. Schafer's expertise offers a unique perspective on how these techniques can be applied in everyday interactions, rel...

In this episode, we dive deep into the critical topic of protecting our children in the digital age with Detective Rich Wistocki. We’ll explore the red flags parents need to watch for, common mistakes to avoid, and tools and strategies to ensure our kids' safety online. From recognizing risky online behaviors to practical monitoring and communication techniques, this conversation is a must-listen...

In this episode, we speak with Jeff Dudan, a visionary entrepreneur whose leadership principles have propelled multiple successful organizations and sports teams. Jeff emphasizes the transformative power of hands-on human involvement, the strategic importance of skilled partnerships, and the essentiality of professional management in building high-performing teams. From fostering an intentional cu...

In this episode, we dive into the power of storytelling and the value of multiple perspectives in leadership. As we unpack the leadership lessons from YPO Global Chairman, Raymond Watt, we discover the importance of empathy, vulnerability, and open communication. We learn how embracing complexity and understanding diverse stories can connect us and lead to personal growth. If you're looking to enh...

In this episode, our guest Loren Greiff, shares invaluable insights for excelling in job interviews as a candidate. From the importance of genuine relationship-building to beating hiring algorithms, Loren's expertise provides a comprehensive guide for navigating the interview process with confidence and authenticity. Discover actionable strategies for showcasing your skills, developing communicati...

In this episode, Allison O'Brien and Michael Reddington delve into the transformative power of effective listening and self-awareness in communication. From understanding different filters of listening to navigating high-stakes decision-making, we unearth invaluable insights for personal and professional growth. Through practical strategies and real-life examples, we illuminate the path to fosteri...

In this episode, Michael Reddington and guest Wayne Hoover deliver powerful insights on the unexpected paths that lead to uncovering truth. From the art of empathetic interviewing to the impact of coaching and teaching, their conversation digs deep into the human connection and its pivotal role in successful interviews and interrogations. Gain valuable perspective on the importance of empathy, hon...

In this episode, host Michael Reddington and guest Robert Skrob delve into the crucial link between customer retention and effective relationship-building. Discover the strategies to go beyond traditional sales tactics, and explore the power of building lifelong relationships in the subscription model. Skrob offers invaluable lessons and practical advice for enhancing customer relationships and dr...

In this episode, we have the pleasure of welcoming Ed Hart, a seasoned professional with extensive experience in family businesses and leadership. As the Senior Vice President of the Center for Family Businesses at First Bank, Ed brings his wealth of knowledge and expertise to our discussion. From navigating the unique challenges of family-owned businesses to fostering open communication and trans...

In this episode, Howie Boroughs, a former Marine Corps officer and jiu-jitsu black belt, shares how wrestling, military service, and combat training laid the perfect foundation for a successful career in human resources. His unconventional journey from combat leadership to HR director at a Fortune 500 company highlights the importance of adaptability, lateral communication, and identifying potenti...

In this episode, host Michael Reddington and guest David Dye emphasize the importance of fostering human-centered leadership in driving results through relationships. They explore the pivotal role of relationships in driving results, combatting the allure of fear-based leadership, and fostering a culture of courageous dialogue. From personal anecdotes to professional insights, they provide a capti...

In this episode, negotiation strategist Christine McKay and host Michael Reddington delve into the intricate world of negotiations and the importance of building relationships. They discuss the power of empathy, transparency, and strategic process management in achieving mutually beneficial outcomes. McKay shares her expert insights on controlling emotions, evaluating behavior, and the significanc...

In this episode, networking expert Julie Brown emphasizes the power of strategic introductions. From leveraging existing connections to reaching out to dormant ties, she shares practical tips for building strong relationships. Join host Michael Reddington and Julie as they discuss the importance of networking for career success, navigating networking challenges faced by women professionals, and im...