Human Performance and Latent Causes

Problem solving is an essential skill and is probable directly related to why you work where you do. It's a good thing, but sometimes something goes wrong and we need to know not just what happened and fix it, but WHY it happened.

It is imperative that we understand the concept of latency. Without a clear grasp of the impact that latency has on our systems, we cannot hope to make meaningful improvements. Latency is the launchpad to transforming our culture.

The Latent Cause Experience™ (LCE) is the foundational seminar offered by Failsafe. It is ideal for organizations seeking to improve both human and organizational performance. LCE transforms the mindset of the organization by changing the way people perceive failure and its causes. The seminar encourages attendees to focus on understanding rather than blaming . Real-life scenarios are used, and st...

"Everything we need to know about our existence is staring us right in the face." Failsafe's methods REQUIRE the people involved in the problem to identify the causes of the problem, as well as any actions. MOST IMPORTANTLY, our methods BAN BLAME but REQUIRE INTROSPECTION. No one, at any level, is allowed to blame other people or things. All contributors (and finger pointers) are REQUIRED to see t...

People need to change, but few have any desire to change. Most wait for those around them to change, bound by blame and inefficient systems. We struggle with How to help people change in a healthy way. Discover a process that enables people to understand what needs to change and how to handle problems.

If we don't learn from small problems, they will escalate into larger ones. All small problems are warning signs of bigger problems coming in the future.

IntroSpect™ is root cause analysis turned upside down and inside out. IntroSpect™ bans blame and requires people to look at themselves when something goes wrong. It focuses on the small problems in life to identify and understand the causes of larger future problems.

Join Rob Statham for Part 2 of his discussion with MIT Sloan Management Professor Dr. John S. Carroll about his recent work with safety professionals' beliefs about the causes of safety.

Rob Statham welcomes MIT Sloan Management Professor Dr. John S. Carrollto discuss his recent work with safety professional's beliefs about the causes of safety.