HSB's New Ways of Thinking

In the last episode focused on AI, Jeff O'Shaughnessy and Naveen Agarwal explores the intersection of energy efficiency and AI, highlighting the high energy costs of powering AI systems like GPT. He discusses the development of fusion energy as a potential solution, but notes that this technology is still in its infancy. Agarwal also speaks about the risks that AI poses to the insurance industry,...

During this episode of New Ways of Thinking, Naveen Agarwal discusses with Jeff O'Shaughnessy the significant challenges and risks associated with Generative AI, particularly in the areas of deep fakes, identity, and privacy. He notes that while responsible players in the industry are working to address these issues, the threat of malicious actors using AI to compromise identities and access sensi...

In the next episode, Jeff O'Shaughnessy and Naveen Agarwal discuss the potential of General Artificial Intelligence (Gen AI) to enable new possibilities and opportunities, rather than simply automating existing tasks. Agarwal believes that Gen AI will create new use cases and empower humans to achieve more, citing examples in healthcare and insurance. However, he also acknowledges the challenges t...

In this episode, Jeff O'Shaughnessy and Naveen Agarwal discusses the impact of General Artificial Intelligence (Gen AI) on various business cases, highlighting three key areas where it has made significant inroads: knowledge management, content generation, and call center operations. He provides examples of industries and companies that have successfully implemented Gen AI, such as insurance carri...

In this next episode of New Ways of Thinking, Jeff O'Shaughnessy and Naveen Agarwal continue a deep discussion about AI -  specifically getting into additional terms and nuances related to AI. Terms like RAG (Retrieve and Generate), which is a layer on top of LLM (Large Language Model) that allows for more attributable and referenceable answers. Agarwal emphasizes the importance of referenceabilit...

Naveen Agarwal, a technology expert with a background in AI joins Jeff O'Shaughnessey on this next podcast series to talk about all things AI. In this first episode Naveen discusses the evolution of AI from its early days to the current generative AI models like Chat GPT. He explains the difference between classic AI and generative AI and also breaks down the components of Chat GPT, including GPT...

In this next episode, we will continue to focus on cyber risks and how it is impacting the automotive industry. Learn how modern vehicles with advanced connectivity features pose higher risks than older models, and over time, the security mechanisms can degrade, creating need for proactive management. Listen in to hear about the ongoing advancements that are happening within the cyber risk landsca...

On this next episode, Jeff O' continues a converastion with Automotive Cyber Security Expert Giuseppe Serio, from Upstream Security. Giuseppe shares a recenty story about a ride hailing service that was attacked by cyber criminals, sending all the vehicles into one central location. Nobody was harmed. There was no monetary interest. It was just to attack the infrastructure, to inhibit or demonstra...

In this second episode, Giuseppe Serio highlights the complexity of securing modern vehicles, emphasizing that while manufacturers are responsible for the vehicles initial security, third-party applications and APIs can introduce vulnerabilities. He advocates for increased consumer cyber literacy to better understand and mitigate the risks associated with new automotive technologies. 

  Jeff O' interviews Giuseppe Serio from Upstream Security about the growing cybersecurity challenges in the automotive industry. They discuss the increasing frequency and scale of cyber-attacks on connected vehicles and Upstream innovative, data-driven approach to securing the entire mobility ecosystem.

Employment law has evolved over the years and the next generation of workers are demanding one thing – Flexibility. Listen to this quick conversation with Jeff O' and Jack McCalmon who talk about the workplace of today.

Learn about a few key components needed for employment management programs in the workplace. These best practices can help employers maintain a well rounded workplace. Also hear how an insurance agent can be a door opener for evolved employment best practices that can help business owners become more aware of potential risks.

How can AI impact a business owner from a litigation standpoint? With the rapid interest in AI, there is many different potential risks that could occur from employer AI usage. Unintentional bias, incorrect categorization and more. Listen to this quick episode that talks about the potential risks of AI in the workplace.

How do employers keep up with the pace of change? What is the number one risk to employers in todays environment? How can hiring the right (or wrong) person make all the difference in the world? Listen to this next episode of Jeff O' and Jack McCalmon discuss the impact of   employment practices litigation risks.  

Employment exposures are on the rise. Diversity in the workplace, ADA, Pregnancy Fairness and more.. these are all recent trends that employers are faced and have to find ways to implement inclusion and fairness in the workplace.   Listen to this episode of the ongoing EPL trends within the workplace. 

Employment Practices Liability Insurance has been around for over 30 years and Jack McCalmon is an expert in this field as he's practiced law for years – focusing on employment practices risks. Jeff O' spends time exploring many different angles of EPLI and the risks that continue to evolve within the workplace. Listen to this short discussion around the history of EPL and how we continue to see t...

In this last episode series, Andy Busch continues to talk with Jeff O' about the rapid evolution of AI and discusses the many "unknowns" with where AI could go. Hear from Andy on where he things AI could go and how complex AI can become within our industry. AI has significant challenges but also significant opportunities and Andy provides his thoughts and insights on where AI could go.

The AI environment is changing by the minute, and in this podcast episode Futurist Andy Busch and Jeff O' talk about the various AI influences that could impact our landscape. Andy also shares new ways AI can impact our business and share some of the threats and opportunities that may exist.

We're sensing trouble. A hip, fast growing specialty grocer in South Carolina was meeting heightened demand during a music festival when refrigeration units began to fail. Hear how new technology helped them catch and solve the problem before it caused disaster.     This podcast and its content s are intended for illustrative purposes only. HSB does not make or provide any guarantees that the perf...

In this second podcast episode seires, Jeff and Andy talk about all things weather and Andy shares his insights around the importance of 'climate adaption' and how this will continue to impact our world. The weather risks will continue to create challenges for our market and we will need to learn new ways to adapt to these changes. Listen now! 

Tax season for a small accounting firm became an ongoing nightmare when it was burglarized, and customers' personal data was stolen. Surprisingly, it was their cyber insurance coverage that helped them resolve what came next.

Technology provides a great deal of data and can give insights into new and different solutions within the insurance industry. Hear about some of the new and existing things that HSB is doing to continue to evolve the technology and insurance market.

In this podcast series, economic futurist Andy Busch chats with Jeff O'Shaughnesy to discuss insightful perspectives around the economy, market conditions, AI and everything in between. This is part one of a four eposidoes and you might even want to listen twice! 

HSB continues to see daily success through loss saves. Listen to some of the impressive stories from our team as we learn about various risks being mitigated and losses being prevented (where possible). 

Renee's salon was buzzing with activity and good spirit when a former employee stunned her with a lawsuit. In this podcast, you'll learn how following the right employee practices and having EPL coverage can keep owners a cut above.