HR Voices

AI‑Literate HR: West Monroe’s CPO on Human‑in‑the‑Loop and Workflow Leapfrogging Summary Feeling the pressure to do more with less while AI reshapes work? Tanya Moore, Chief People Officer at West Monroe, shares how she’s evolving HR from an administrative function to a strategic architect of business outcomes. Leading people strategy for a 2,000+ person business and technology consultancy, Tanya...

The Human Last Mile: Empower Pharmacy’s CHRO on AI Fluency, Ethics, and HR Transformation Summary AI in HR isn’t about replacing people—it’s about redefining excellence and freeing humans to do higher-order work. Valerie Capers Workman, Chief Human Resources Officer at Empower Pharmacy and author of two books on AI, shares how she’s leading company-wide AI transformation while rebuilding the HR te...

The Golden Thread: Alvarez & Marsal’s CPO on AI, Trust, and Sustainable Growth Summary How do you scale a people function for a global consultancy—without burning out the team? Jen Fults, Managing Director and Global Chief People Officer at Alvarez & Marsal, shares how her HR team is redesigning the entire people experience to fuel ambitious growth sustainably. Jen explains A&M’s entre...

Human + AI + Human: SCAN’s CPO on AI Adoption, Hybrid Culture, and the Early-Career Gap Summary If AI headlines are making your people feel vulnerable or irrelevant, how do you move them from hesitancy to agency? Lindsay Crawley-Herbert, Chief People Officer at SCAN, a Long Beach–based nonprofit Medicare Advantage organization with care delivery assets, shares a practical blueprint for building an...

From Frontline to Future-Ready: Mountain America’s CHRO on Skills, AI, and the Employee Experience Summary How do you align a frontline-heavy workforce while preparing for AI, labor shortages, and shifting leadership aspirations? Trent Savage, Chief Human Resources Officer at Mountain America Credit Union—the eighth largest credit union in the U.S. with 3,700 employees, 100 branches across five st...

From Bots to Bedside: Mainline Health’s CHRO on AI, Capacity, and Trust Summary Healthcare never slows down—so how do people leaders modernize without burning out their teams? Pam Teufel, Chief Human Resources Officer at Mainline Health (14,000 employees; four acute-care hospitals, a behavioral health facility, and hundreds of ambulatory sites), shares how she prioritizes capacity, trust, and prac...

Balancing AI and Humanity: Acronis’ CHRO on Governance, Alumni Hiring, and Global HR at Scale Summary How do you scale HR across 63 countries while adopting AI without losing the human touch? Dan Meyers, Chief Human Resources Officer at Acronis, pulls back the curtain on leading a 2,000-person, truly global organization that serves the managed service provider (MSP) market. Dan shares how his team...

Inside the Arena: Oak View Group’s VP People on Frontline Engagement, Slack Micro-Learning, and AI Scheduling Summary How do you build people strategy for a workforce that makes the show happen—nights, weekends, and everything in between? Sheeba Teves, Vice President of People & Culture (Canada) at Oak View Group, shares how her team supports a diverse, union and non-union frontline spanning e...

Solving the Manufacturing Talent Gap: DS Smith’s CHRO on Engagement, Integration, and AI that Pays Summary Struggling to recruit and retain frontline talent while driving transformation? Monica Anderton, CHRO at DS Smith North America—and a recognized top CHRO voice in manufacturing—shares how her team stabilized a complex post-acquisition landscape and built a “sticky” culture in a tough labor ma...

Clarity at Speed: EDB’s CHRO on AI-Enabled HR, Manager-Led Change, and Growth Mindset Summary When your company is transforming fast, how do you keep people aligned, energized, and ready for what’s next? Einav Lavi, Chief Human Resources Officer at EnterpriseDB (EDB), shares how she’s steering a high-velocity shift from a database services company to a sovereign data and AI platform—without losing...

Easing the Burden: HealthPRO Heritage’s CHRO on Flex Staffing, Connected HR Tech, and Practical AI Summary In healthcare, you can’t Zoom in care, so how do you build flexibility, reduce admin burdens, and retain scarce clinicians? Tommy Comer, Chief Human Resources Officer at HealthPRO Heritage, shares how his team supports therapists across 44 states by blending smart staffing models with a conne...

Doing More with Less: Cafe Rio’s CPO on Frontline Engagement, Cross-Training, and Practical AI Summary How do you keep 4,500 non-desk employees engaged when hybrid isn’t an option? In this episode, host Emily Fenech sits down with Cortney Worle, Chief People Officer at Cafe Rio Mexican Grill (formerly HR leader at Road Runner Sports), to unpack what’s unique and universal about leading people in r...

From Burnout to “Rust Out”: Boston Globe Media’s CHRO on Culture, AI, and Re‑Engaging Hybrid Teams Summary How do you build a high-performance culture when hybrid work frays connection and engagement? Rodrigo Tajonar, Chief Human Resources Officer at Boston Globe Media (home to The Boston Globe, STAT, Boston.com, Globe Opinion, and Boston Magazine), unpacks two urgent challenges for people leaders...

Leading a Global, Remote Workforce: Wrike’s Head of People on AI, Alignment, and Skills-Based Talent Summary How do you keep 1,000+ people across 30 countries aligned, connected, and moving fast—while AI reshapes how work gets done? Remko Verheul, SVP and Head of People at Wrike, shares the operating system behind a truly global, distributed company. Wrike is a collaborative work management platfo...

Leading Through Uncertainty: Brunswick’s CHRO on AI, Frontline Talent, and a “Next Never Rest” Culture Summary How do you keep a 15,000-person, global, frontline-heavy workforce aligned when tariffs, interest rates, and tech shifts won’t sit still? Jill Wrobel, Chief Human Resources Officer at Brunswick—parent to 60+ marine brands including Mercury Marine and Freedom Boat Club—shares how the compa...

AI Readiness, Career Paths, and Ruthless Prioritization: Spring Venture Group’s CPO on Leading Through Change Summary How do you prepare people for AI, grow careers without forcing everyone into management, and reduce overwhelm in a world of endless priorities? Burke Walker, Chief People Officer at Spring Venture Group—and veteran HR leader at Sprint, H&R Block, Applebee’s, and North American...

From Big Tech to Staffing: Hays’ CPO on Accountability, HR Wellness, and Practical AI Summary The recruiting world is transforming at high speed—AI is reshaping workflows while markets stay volatile. How do you keep teams resilient and deliver results? Jess Smith, Chief People Officer, Americas at Hays (formerly at AWS, Amazon, and Meta), shares how Big Tech agility translates to a global staffing...

Communicating Through Volatility: IAC’s CHRO on AI, Safety, and Frontline Culture Summary When production volumes swing and electrification reshapes the auto industry, how do you keep frontline teams informed, confident, and aligned? Paula Slater, Chief Human Resources Officer at International Automotive Components (IAC Group), a Tier 1 interiors supplier with 12,000 employees across North America...

Change People Can Absorb: Curana Health’s CPO on AI, Compliance, and Product‑Minded HR Summary How do you lead a frontline care workforce through constant change—without burning them out? Valentina Gissin, Chief People Officer at Curana Health, shares how her team improves care for seniors while helping 2,000+ providers embrace change, work smarter, and stay focused on patients. She explains why t...

Caring for the Caregivers: UAB Medicine’s CHRO on High‑Stakes HR, Recognition at Scale, and AI‑Powered Hiring Summary When your organization is the primary destination for critical care, how do you support the people who support patients—without breaking under pressure? John Petrov, Chief Human Resources Officer at UAB Medicine, leads HR for a 1,300+ bed academic medical center and a statewide hea...

Leading Through Uncertainty: AvidXchange’s CPO on Visible Leadership, AI as Input, and the Power of Human Connection When uncertainty lingers, decision-making slows and performance suffers. Todd Cunningham, Chief People Officer at AvidXchange, brings 38 years of HR leadership across Fortune 50 enterprises, mid-sized organizations, and high-growth startups . Having sat “in every seat” of the HR fun...

Feeling the pressure of AI acceleration, talent gaps, and organizational change fatigue? The Hackett Group® AI XPLR™ tool helps organizations identify and evaluate AI opportunities at the work-step level across the front, middle and back office – including agentic workflow designs and ROI forecast. Discover the tool here:  https://www.thehackettgroup.com/ai-xplr/ Harry Osle, Chief Human Resources...

Wrestling with AI hype, budget pressure, and messy HR workflows? Kelley Morse, Chief People Officer at Bullhorn—the market leader powering 10,000+ staffing and recruitment firms—offers a grounded blueprint. With 25+ years in market, 1,300 employees, and an AI-forward product (Amplify), Kelley shares a rare dual view: building AI into a platform recruiters already live in, while introducing it insi...

Running HR in a 24/7 Hospital: Stony Brook’s CHRO on Behavior-Based Leadership and AI Connect with Colette Brown: https://www.linkedin.com/in/colettebrownhr/ Summary How do you lead 10,000 caregivers across three shifts without losing consistency, compassion, or speed? Colette Brown, Chief Human Resources Officer at Stony Brook University Hospital—the only Level I trauma center in Suffolk County a...

Building a Magnet for Engineers: Langan’s CHRO on AI, Flexibility, and Teamship Summary When retirements equal graduates and infrastructure demand surges, how do you grow a human-capital business? Donovan Mattole, Chief Human Resources Officer at Langan, a global engineering and environmental consulting firm, breaks down how his team competes in a structural talent shortage. He shares Langan’s “ma...