How to Fix the Internet

What if we thought about democracy as a kind of open-source social technology, in which everyone can see the how and why of policy making, and everyone’s concerns and preferences are elicited in a way that respects each person’s community, dignity, and importance?  This is what Audrey Tang has worked toward as Taiwan’s first Digital Minister, a position the free software programmer has held since...

We cannot build a better future unless we can envision it. EFF’s How to Fix the Internet returns with another season full of inspiring conversations with some of the smartest and most interesting people around who are thinking about how to make the internet – and the world – a better place for all of us. Co-hosts Executive Director Cindy Cohn and Activism Director Jason Kelley will speak with peop...

This episode was first published on May 24, 2022. Pam Smith has been working to secure US elections for years, and now as the CEO of Verified Voting, she has some important ideas about the role the internet plays in American democracy. Pam joins Cindy and Danny to explain how elections can be more transparent and more engaging for all. U.S. democracy is at an inflection point, and how we administe...

Writers sit watching a stranger’s search engine terms being typed in real time, a voyeuristic peek into that person’s most private thoughts. A woman lands a dream job at a powerful tech company but uncovers an agenda affecting the lives of all of humanity. An app developer keeps pitching the craziest, most harmful ideas she can imagine but the tech mega-monopoly she works for keeps adopting them,...

People with disabilities were the original hackers. The world can feel closed to them, so they often have had to be self-reliant in how they interact with society. And that creativity and ingenuity is an unappreciated resource.  Henry Claypool has been an observer and champion of that resource for decades, both in government and in the nonprofit sector. He’s a national policy expert and consultant...

Dr. Seuss wrote a story about a Hawtch-Hawtcher Bee-Watcher whose job it is to watch his town’s one lazy bee, because “a bee that is watched will work harder, you see.” But that doesn’t seem to work, so another Hawtch-Hawtcher is assigned to watch the first, and then another to watch the second... until the whole town is watching each other watch a bee.  To Federal Trade Commissioner Alvaro Bedoya...

An internet that is safe for sex workers is an internet that is safer for everyone. Though the effects of stigmatization and criminalization run deep, the sex worker community exemplifies how technology can help people reduce harm, share support, and offer experienced analysis to protect each other. But a 2018 federal law purportedly aimed at stopping sex trafficking, FOSTA-SESTA , led to shutdown...

When a science-fiction villain is defeated, we often see the heroes take their victory lap and then everyone lives happily ever after. But that’s not how real struggles work: In real life, victories are followed by repairs, rebuilding, and reparations, by analysis and introspection, and often, by new battles.   Science-fiction author and science journalist Annalee Newitz knows social change is a n...

The promise of the internet was that it would be a tool to melt barriers and aid truth-seekers everywhere. But it feels like polarization has worsened in recent years, and more internet users are being misled into embracing conspiracies and cults.  From QAnon to anti-vax screeds to talk of an Illuminati bunker beneath Denver International Airport, Alice Marwick has heard it all. She has spent year...

What would the internet look like if it weren't the greatest technology of mass surveillance in the history of mankind? Trevor Paglen wonders about this, and he makes art from it.  To Paglen, art is a conversation with the past and the future – artifacts of how the world looks at a certain time and place. In our time and place, it’s a world dogged by digital privacy concerns, and so his art ranges...

Too often we let the rich and powerful dictate what technology’s future will be, from Mark Zuckerberg’s Metaverse to Elon Musk’s neural implants. But what if we all were empowered to use our voices and perspectives to imagine a better world in which we all can thrive while creating and using technology as we choose?  That idea guides Deji Bryce Olukotun’s work both as a critically acclaimed author...

When a tech company moves to your city, the effects ripple far beyond just the people it employs. It can impact thousands of ancillary jobs – from teachers to nurses to construction workers – as well as the community’s housing, transportation, health care, and other businesses. And too often, these impacts can be negative.   Catherine Bracy, co-founder and CEO of the Oakland-based TechEquity Colla...

What can a bustling electronic components bazaar in Shenzhen, China, tell us about building a better technology future? To researcher and hacker Andrew “bunnie” Huang, it symbolizes the boundless motivation, excitement, and innovation that can be unlocked if people have the rights to repair, tinker, and create.  Huang believes that to truly unleash innovation that betters everyone, we must replace...

It seems like everywhere we turn we see dystopian stories about technology’s impact on our lives and our futures — from tracking-based surveillance capitalism to street level government surveillance to the dominance of a few large platforms choking innovation to the growing pressure by authoritarian governments to control what we see and say — the landscape can feel bleak. Exposing and articulatin...

Where is the internet we were promised? It feels like we’re dominated by megalithic, siloed platforms where users have little or no say over how their data is used and little recourse if they disagree, where direct interaction with users is seen as a bug to be fixed, and where art and creativity are just “content generation.” But take a peek beyond those platforms and you can still find a thriving...

U.S. democracy is at an inflection point, and how we administer and verify our elections is more important than ever. From hanging chads to glitchy touchscreens to partisan disinformation, too many Americans worry that their votes won’t count and that election results aren’t trustworthy. It’s crucial that citizens have well-justified confidence in this pillar of our republic. Technology can provid...

It often feels like machine learning experts are running around with a hammer, looking at everything as a potential nail - they have a system that does cool things and is fun to work on, and they go in search of things to use it for. But what if we flip that around and start by working with people in various fields - education, health, or economics, for example - to clearly define societal problem...

Computer scientists often build algorithms with a keen focus on “solving the problem,” without considering the larger implications and potential misuses of the technology they’re creating. That’s how we wind up with machine learning that prevents qualified job applicants from advancing, or blocks mortgage applicants from buying homes, or creates miscarriages of justice in parole and other aspects...

Too many young people – particularly young people of color – lack enough familiarity or experience with emerging technologies to recognize how artificial intelligence can impact their lives, in either a harmful or an empowering way. Educator Ora Tanner saw this and rededicated her career toward promoting tech literacy and changing how we understand data sharing and surveillance, as well as teachin...

The joy of tinkering, making, and sharing is part of the human condition. In modern times, this creative freedom too often is stifled by secrecy as a means of monetization - from non-compete laws to quashing people’s right to repair the products they’ve already paid for. Adam Savage—the maker extraordinaire best known from the television shows MythBusters and Savage Builds —is an outspoken advocat...

Democracy means allowing everyday people to have their voices heard on public matters involving their communities. One of the goals of civic technology is to allow a more diverse group of people to have input on government affairs through the use of technology and the internet.  Beth Noveck, author of Solving Public Problems and Director of the Governance Lab, chats with EFF's Cindy Cohn and Danny...

Today almost everything is connected to the internet - from your coffeemaker to your car to your thermostat. But the “Internet of Things” may not be hardwired for security. Window Snyder, computer security expert and author, joins EFF hosts Cindy Cohn and Danny O’Brien as they delve into the scary insecurities lurking in so many of our modern conveniences—and how we can change policies and tech to...

Like many young people, Zach Latta went to a school that didn't teach any computer classes. But that didn’t stop him from learning everything he could about them and becoming a programmer at a young age. After moving to San Francisco, Zach founded Hack Club, a nonprofit network of high school coding clubs around the world, to help other students find the education and community that he wished he h...

Imagine being detained by armed agents whenever you returned from traveling outside the country. That’s what life became like for Academy Award-winning filmmaker Laura Poitras, who was placed on a terrorist watch-list after she made a documentary critical of the U.S. invasion and occupation of Iraq. Poitras was detained close to 100 times between 2006 and 2012, and border agents routinely copied h...

Our guest from Season 2, Ethan Zuckerman, has his own podcast: Reimagining the Internet. He had EFF's Jillian York as a guest on his show, and we thought you'd like to have a listen to it.