Jen Clark
Hosting With Heart
With over 100 episodes published in over 5 years, Hosting With Heart is the world's favourite podcast about all things short-term accommodation management and hosting. Hosted by Jen Clark, former accommodation manager, designer and founder of the newly launched Australian accommodation marketplace, Heartful, Hosting With Heart brings you down to earth, no BS interviews with short-term accommodation hosts, travellers and other industry professionals that share her ethos centred on quality, creativity, sustainability, accessibility and social responsibility......................Come and join ove...
Be sure to visit the podcast's website and support the creator: www.hostingwithheart.net.au
Author
Jen Clark
Category
Podcast website
Latest episode
Jun 29, 2025
Where to listen?
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Episodes
100 - Jen Clark and Kirstie Innes-Will reflect on 100 episodes of Hosting With Heart and the forthcoming launch of Heartful 05.09.2023 36:15
In this milestone 100th episode of Hosting With Heart, Jen Clark and partner Kirstie Innes-Will reflect on almost four years of what has become a dearly-loved, phenomenally successful podcast and all they've learned along the way, along with Jen's incredibly exciting plans to launch a new, ethical accommodation booking platform, Heartful. For those who've followed the Hosting With Heart journey si...
99 - Nina Karnikowski on ensuring we always approach travel with a firm spirit of giving back as much as we take 29.08.2023 1:06:12
My guest on today's penultimate episode of season 7 of Hosting With Heart is author, travel writer and environmentalist Nina Karnikowski. Having worked as a travel writer for the past decade, Nina now writes about travel that conserves, educates and uplifts more than it destroys, and aims to demonstrate how travel can help solve societal and environmental problems. The author of three hugely succe...
98 - Simone Williams on the journey from airline attendant to accidental inn keeper 15.08.2023 57:13
Having finished a journalism degree and set off on a post-graduation gap year abroad, Simone Williams eventually indulged her Mum's call to come back home to Australia and secure herself a job. And that she did, although not as a reporter, but as a flight attendant for Australia's beloved Qantas - a career she anticipated might last a year at best but that ultimately morphed into a 30 year stint t...
97 - Sarah Williams on the many ways empathy is vital to success in hosting and hospitality 08.08.2023 45:07
It was the acceptance that she had chronic fatigue syndrome (CFS) that led Sarah Williams to seek out a lifestyle and career that was more compatible with her health and values. After many years working in the fast-paced, corporate-like higher education sector in urban environments, Sarah had to re-evaluate her work-life balance, or lack thereof. A subsequent relapse of CFS drew a firm line in th...
96 - Bel du Bois on how embracing heartful hosting led to winning the title of Airbnb's best regional Australian stay in 2021 01.08.2023 59:42
As our recent conversation progressed, I came to the realisation that Bel du Bois, co-owner of Queensland's Grain Shed Retreat, could almost be deemed the perfect heartful host. Having a few years back moved to the Darling Downs region a couple of hours south-west of Brisbane, Bel fortuitously went on to reconnect with an old school friend Neil, a former dog trainer and behavioural therapist. A hi...
95 - Sunny South on restoring an historic riverside sanctuary, cultivating a creative, community-focused life centred on a love of hosting in the process 25.07.2023 1:02:18
Sunny South in so many ways epitomises what heartful hosting is all about. A former teacher, she and husband Brett have forged a deeply enriching life for themselves in the Hawkesbury River region about an hour north of Sydney, one that has been built around a love of art, creativity, community and hospitality. With a background in restoring and renovating historic properties and having determined...
94 - Max Niggl and Neale Gerlach on adopting a hosting ethos centred on respect for history, diversity, people and place 18.07.2023 1:06:04
Back in 2018, the town of Tanunda, located in the heart of South Australia's beautiful Barossa Valley, had no idea that two passionate Melburnians, Max Niggl and Neale Gerlach, were about to make it a central part of their life story. With surprisingly similar personal backgrounds, Neale originally from South Australia and Max from Victoria, this enterprising couple met in 2013 in Melbourne, forgi...
93 - Madeleine Lawler on the journey from hair modelling to hosting and many a creative pivot in between 11.07.2023 55:38
Much like many others who have embraced and excelled at the practice of hosting, Madeleine Lawler wore many different hats prior to opening the doors to the completely captivating Tasmanian property now known as The Post Office, Waratah. After early stints in the hair modelling and hairdressing sector, she moved to the UK for a period where she spent time working in Michelin-starred restaurants an...
92 - James Hudson on moving from Sydney to the Byron Bay hinterland to create a welcoming eco retreat for exhausted city dwellers 04.07.2023 48:54
When at its very best, hosting is an endeavour underpinned and driven by one core thing - empathy. And that's something my guest today, James Hudson, had in droves when it came to establishing his hugely successful Byron Bay eco retreat Blackbird. After many years working in Sydney's fast-paced and often gruelling hospitality sector and with a young family in tow, James reached a point where he de...
91 - Niki Fisher and Trent Lowe on realising the dream of building a sustainable cabin unified with the natural landscape in Australia's Snowy Mountains 27.06.2023 40:32
What do you get when you pair a talented illustrator and designer with an experienced and resourceful carpenter? The answer is simple - Mill Cabin, an understated yet wildly appealing bush retreat based in Crackenback in the New South Wales' Snowy Mountains. Back in 2019, when owners Niki and Trent first secured the plot of land that would go on to house the cabin, formerly the site of a timber mi...
90 - Michelle and Murray Prior on establishing a sustainable and socially-minded luxe getaway that welcomes families and honours its indigenous heritage 20.06.2023 45:00
If there's one word that sums up husband and wife team Michelle and Murray Prior's hosting ethos, it's respect. Respect for the environment, for history and for knowledge. Having relocated to the Gundaroo area in the New South Wales Southern Tablelands region just over 5 years ago, this industrious couple and their two young daughters quickly set about turning the property's former standalone bar...
89 - Kristy Plumridge on her family's 10 year plan to relocate from the city to the country, becoming hosts, farmers and community champions in the process 13.06.2023 1:08:34
Kristy Plumridge and her husband Neil are a complementary match in more ways than one. With Kristy's background in marketing and event management and Neil's background in finance and management consulting, it was with a creative yet strategic ethos that they approached the construction of a 10 year family plan that would ultimately herald a complete life change, moving from city to country. Having...
88 - Nicole Landgrebe on the journey from making some of Australia's best pies to being crowned the country's best female Airbnb host 06.06.2023 48:04
Whether it's running one of Sydney's most famed pie shops or managing an award-winning, self-built cabin for guests in the stunning Blue Mountains region of New South Wales, Nicole Landgrebe is a woman who intimately knows the value and rewards of good, old-fashioned hard work. Having made the decision to handover the reigns of their thriving Sydney-based small business to another owner, in 2019 N...
87 - Edwina Bartholomew on balancing a love of hosting with the demands of career and family life 30.05.2023 56:05
Edwina Bartholomew is no stranger to the art of juggling. Along with her successful career as a journalist and newsreader with Channel Seven's Sunrise program, she also has a flourishing side-gig as a short-term accommodation host. In 2016, Edwina and her husband, Neil Varcoe discovered an original 1890s sandstone property on 100 acres in the New South Wales Capertee Valley. They have meticulously...
86 - Clare Hillier on the importance of developing a brand story for your hosted property 23.05.2023 42:46
To me, there's a single word that immediately comes to mind when describing Clare Hillier's approach to hosting - 'artful'. With a professional background working for various media platforms, along with running her own brand storytelling consultancy, Clare and her partner Sean in 2020 purchased a 70's era house in Blairgowrie in Victoria's ever-popular Mornington Peninsula region, with hopes to tr...
85 - Digby Hall on how we can become more environmentally aware and responsible hosts, now 18.05.2023 13:31
In life, there are two kinds of people - the sayers and the doers - and architect and leading climate adaptation specialist Digby Hall falls firmly in the latter camp. Having spent 30 years in the Australian property sector as a sustainability specialist and advocate, Digby works as a consultant specialising in managing climate risk in property assets through design, sustainability, adaptation and...
84 - Katie Clarke and Matty Neeson on creating a perfectly imperfect coastal haven, deeply connected to the surrounding natural landscape 02.05.2023 55:43
Like many before them, it was the discovery of and love for a particular oceanside plot of land in Brooms Head, New South Wales, that ultimately led to the realisation of a dream future forever-home for couple Katie Clarke and Matty Neeson. Having early in their relationship stumbled across the land that would ultimately become the wabi-sabi inspired, self-contained house now known as Boketto - me...
83 - Kathleen Murphy on how hosts can create and maintain engaging, sustainable outdoor spaces for guests to enjoy year-round 25.04.2023 42:07
When it comes to running short-term accommodation, outdoor spaces are almost always lower on the priority list than a property's interior, but award-winning, Victorian-based landscape designer and seasoned host Kathleen Murphy is determined to change that. After a brief stint in the corporate world, Kathleen trained in horticulture in the Dublin Botanical Gardens in Ireland, completing further stu...
82 - Wendy Muffet on the creation of a luxury, eco-focused stay designed to encourage guests to reconnect with themselves and with nature 11.04.2023 54:53
The Wiradjuri word Girragirra means to 'be well, happy and merry' and it was with this spirit in mind that fourth generation regenerative farmers Wendy Muffet and her husband Kim built their luxury eco retreat of the same name, located in the regional New South Wales town of Forbes. With their children having all left home, Wendy and Kim embarked on securing a piece of land for themselves that the...
81 - Tess Astbury and Ben Slore on building a completely sustainable, minimal footprint, almost entirely re-purposed forest getaway 04.04.2023 1:07:33
By the time I'd finished chatting with Tess Astbury and Ben Slore, the incredibly resourceful and consciously-minded couple responsible for establishing Huntingdon Tier Forest Retreat in Dysart, Tasmania, I'd realised this pair were truly a couple of kindred spirits. With an unflinching commitment to sustainability and repurposing of materials, Ben and Tess, via Facebook marketplace, procured a de...
80 - Kerry Williams on the many reasons why the future of travel is accessible 28.03.2023 49:34
We all know the saying 'when the going gets tough, the tough get going', however in Kerry Williams case, when the going got tough for her travel-loving Mum, who has Mutliple Sclerosis, she got busy starting a business. Kerry discovered the hard way that there was an enormous gap in the market for genuinely accessible accommodation. She'd stayed with her Mum in short-term accommodation that claimed...
79 - Tania Walker on approaching hosting with an holistic, inclusive ethos 21.03.2023 37:30
Like many before her, it was being a Mum that ultimately led to Tania Walker's foray into hosting. Originally from Perth, she eventually moved to Melbourne where she met and married her husband Matt. When her daughter Tess was a toddler, she met a local mum at the gym who happened to run a leading Victorian holiday rental business, which Tania was fortunate enough to be able to help out with. Fast...
78 - Steph King on the importance of putting community at the heart of successful hosting 14.03.2023 1:04:07
Steph King knows a thing or two about Victoria's Bellarine Peninsula. After all, she's lived there for most of her life and is part of a fourth-generation family known for cultivating consciously-minded businesses focused on giving back to this beautiful coastal region. About 8 years ago Steph and her landscape designer husband Jason landed their dream property in the delightful seaside town of Oc...
77 - Renee Thurston on uncovering what your true passion is and backing yourself in the process 07.03.2023 55:40
Renee Thurston epitomises, lives and breathes the term creative entrepreneur. This is a woman as industrious and hardworking as they come. Having over her life run many businesses of varying scales and sizes, she's now finally landed where, as a child, she said she'd always land and that is in the world of professional photography. Just prior to that, however, she had been operating a short-term p...
76 - Rachel Walters on the beauty of being socially and environmentally mindful in your hosting practice 28.02.2023 43:21
It's fitting in more ways than one that my guest on today's episode of Hosting With Heart, Rachel Walters, named her property as a welcome gesture towards those she shares a kinship with, because following our chat I also felt a real kinship with her. Rachel, owner and manager of The Kindred, a warm and stylishly decorated apartment based in the Canberra suburb of Braddon, is a Sydney based former...
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