Hospitality Meets... with Phil Street

I love how some things work out, you read an article and then you are immediately captivated by someone's story. I stumbled on today's guest through a late night LinkedIn feed trawl. And boy, am I glad that I did. Inspiring from start to finish, I got some time with the inspirational and absolute force of nature that is Amber Staynings , CEO of Bums On Seats ( https://bumsonseats.org/ ). It's all...

What a delight I have for you this week as I delve into the world of wine with one of the best in the business, non other than Shane McHugh , Group Wine Buyer at the glorious Goodman Restaurants. Shane is very open with his time and his stories and we get through loads including:- Transport Links Post pandemic positivity Family ties The Celtic Tiger Family hospitality Starting out in hotels Suppor...

Ahhhhhh Culture. What is it? How do we achieve a good one? All this and more when we got some time with today's guest, Benjamin Drury AKA the Culture Guy! As you might expect, there's a lot of chat around culture but a whole lot more too including:- Receiving Parcels The Culture Guy The Inner workings of a company What is Culture? Creating Cult like status Values Sanity check Trust Hiring for cult...

I am so delighted to unleash this weeks chat to you all as I got some time with one of my early career mentors, Ian Wynne-Smythe or as I affectionately know him, Sir Winnifred of Smythe. Sir Winnifred is a veteran of the cruise world having forged a 30+ year career on board. We chat through his career and get through a lot including:- Names Covid and Cruising The Isle of Mann Careers advice Starti...

I love who I get introduced to as part of the Podcast. Todays guest represents that. I chat to Stephen Carter OBE, one of Scotland's most legendary hoteliers. For someone whose career has spanned over 40 years, you can imagine we get through a lot including:- East Neuk Untrue reputations Scottish seafood Humble beginnings Picking up accents Rejecting the Seychelles Holiday Inn Moving to Scotland T...

Today's guest is doing something special. If you are an independent hospitality business and you are just getting started (Or even if you are not) then focus on your strengths and let Liam and his team support the rest. We chat to Liam Jones , CEO and Founder of Foursquare Group , A support services consultancy based out of Liverpool. Our chat is rammed full of business intelligence and in additio...

The variety of opportunity in hospitality is something I bang on about all the time (You'll no doubt know that by now). Today's guest is another example of that. I chatted to James Lemon, Founder of the awesome Mentoring platform Otolo ( www.myotolo.com ). It's a packed chat, as always, covering off:- Wimbledon Cowes Giving up your bed Selling books door to door Recruitment Strategy Big business S...

Where to begin on this weeks guest? I always had a dream to interview Harry Murray MBE , Chairman of Lucknam Park ( https://www.lucknampark.co.uk ) and today is a fulfilment of that dream. We get through a lot as always including:- Hospitality as show business The industry of dreams Having a vision Salford tech Breakfast for 2000 people Respect Leadership Learning French quickly Climbing the ranks...

What a cracker we have for you this week. What does it take to be an HR leader in an iconic hotel and restaurant? Well, we chatted to Sarah Powell , HR Director at Le Manoir Aux Quat'Saisons ( https://www.belmond.com/hotels/europe/uk/oxfordshire/belmond-le-manoir-aux-quat-saisons ) to find out. Look out for another mispronunciation from Phil. We get through loads including:- Reopening Admin days S...

Covid has impacted many of us, no question about that. Today's guest has taken the negatives surrounding 2020 and turned them into real positives. I got some time with Maria Malaniia, Founder of the Savvy Hotelier ( https://www.savvyhotelier.net/ ) and self employed guest experience consultant ( https://www.malaniia.com ). As always it's an action packed chat and we cover:- Getting the start Theme...

In the next of our Bonus Episode's we chat to the brilliant Ken McGarrie, Passionate hospitality advocate, Founder of Korgen Hospitality in Chicago, USA and author of the superb "The Surprise Restaurant Manager". We get through loads including:- The career start Finding “A real Job” How people arrive at being a restaurant manager Where the book came from Asking for help I have the time The power o...

In this weeks episode of Hospitality Meets, we got some time with the wonderful Lorraine Copes, Founder of Be Inclusive Hospitality ( https://www.bihospitality.co.uk ), Procurement consultant and Life coach. It's a jam packed chat with another wonderful human with an exceptional journey. We talk about:- Being Purpose Led Starting in logistics Making pragmatic plans Working for brands you respect W...

I'm not going to lie, I'm a huge fan of the venue that today's guest leads. I got some time with Andrew Coggings , Managing Director of Entertaining and Hospitality at the Goodwood Estate ( https://www.goodwood.com ). It's an epic chat and we get through loads including:- The Festival of Speed The values of Goodwood Bottling selfies Growing up in Durham Going against careers advice The Caterer &am...

Episode 78, the day that Hospitality Meets ACTUALLY MET SOMEONE. Yes, this week, we got some actual face to face time with the epicness that is Paul Spencer , Operations Director at Locke (https://www.lockeliving.com). He shared some time with me out of his more than hectic schedule at the beautiful Bermonds Locke, one of the newest properties in the ever expanding Locke portfolio. Paul is all act...

There are so many exceptional people in hospitality and this week we got some time with yet another of those. We chat to Aseem Kapoor , Founder & Chief ARK-itect at Ark People Solutions (https://arkpeoplesolutions.com). We chat about:- Being an Ark-itect Travel plans The first meeting Standing meetings Heated debates Creating positive work environments Early path to becoming a doctor Hotel ope...

Well, what a lovely treat we have in store for you today. We got some time with the awesome humans at the sharp end of the Institute of Hospitality (https://www.instituteofhospitality.org), Kellie Rixon, Chair and Robert Richardson , the new CEO. We chat about: The Tom cruise of the Hospitality Industry Richard Robertson World exclusives The impact of the weather How Robert’s appointment came abou...

In the first of our two chats with the Institute of Hospitality (https://www.instituteofhospitality.org), we got some time with outgoing CEO Peter Ducker . No doubt Peter has forged an enviable career and we were honoured to have a chat with him ahead of his end of June departure from the Institute. As always, we got through a lot including:- Getting an early start Defying careers advisors Heading...

What a treat we have for you this week as we bring you the natural story teller that is Debra Ward , Global Transition Director at ISS Facility Services UK. Debra has some brilliant stories from a truly spectacular career built in many areas of hospitality. As always, we get through lots including:- Starting out in Canada Working the family business Calling out your professors Moving to the city W...

Ahhhh, Drink. We all love it. But not all drinks are made equally and today's guest is part of a team who have produced a world class no alcohol beer. As a fanboy, I was delighted I got some time with Felix von Hurter , Co-Founder of No Alcohol drinks guru's Freestar Drinks ( https://freestar.co ). As always, we cram in loads including:- Facebook advertising The need for hospitality’s return Start...

When I started this podcast, I had no idea what stories I'd uncover. Well, today's story is an absolute belter! I got some time with the crew of HospoRow, A 250km row up the west coast of Scotland across 72 continuous hours, all to raise money for Hospitality Action. The crew consisted of Elsa De Jager - People & Culture Director at Guest House Hotels , Angus Collins - Founder at Beyond Endura...

This week we move into the world of consulting and we got some time with brilliant Mike Stocks , Founder of Mike Stocks Consulting ( https://mikestocks.co.uk ) and known as "the wine guy" (He's got a lot more knowledge than merely wine). We cover off a lot, including:- Boris' road map Travel plans Working in a meat processing factory Holding down 2 part time jobs Uni Giving up the law The start at...

I'm super excited to bring you our next Bonus Episode. There are over 240,000 self employed people working within Hospitality in the UK as of Q4 in 2020. With a pandemic shifting the work force, that number is set to rise. Today's guest speaks directly to anyone who considers themselves self employed. We got some time with inspirational force that is Jeffrey Shaw ( https://www.jeffreyshaw.com/ ),...

Another wonderful story from hotels awaits you this week. We got some time with the superb Chris Wayne-Wills , CEO of Crerar Hotels ( https://www.crerarhotels.com ) in Scotland. This is a packed chat and we cover off:- Gaining qualifications Moving to Scotland Ayr Winning or learning DJing Club de Mar Troon Edinburgh Moving around with Jarvis Becoming a GM Moving into quality Cornell University Co...

When I started this humble show, I dreamed of hunting out the characters, the charmers, the ones who put humour at the heart of everything they do. In the absence of all that, I found today's guest (Jokes). I got some time with the brilliant and always witty Andrew Coney , General Manager at the beautiful The Hari London ( https://www.thehari.com/london ) My word we get through a lot including The...

In another of our bonus episodes, we got some time with Kris Hall , Founder of The Burnt Chef Project ( www.theburntchefproject.com ) a non-profit campaign and clothing brand operating within hospitality to challenge mental health stigma. Rightfully, this is a topic that is getting more discussion time and I was delighted to chat about this so openly with Kris. As you can imagine, Mental Health do...