Hospitality Meets... with Phil Street

In the next of our series of Bonus episode, and having just been a little inspired by the story of Mohamed Ali in episode 41, we chatted to Christopher Moore , The CEO of The Clink Charity ( https://theclinkcharity.org ), the charity set up to reduce reoffending through the training and rehabilitation of prisoners. Hospitality plays a huge role in this. In today's chat we get through silver servic...

We once again head across the land and seas to welcome this weeks guest. We were delighted to welcome the charismatic Robert Hauck , Managing Director of The Langham in Shanghai. Throughout our chat Robert demonstrates amazing leadership and it's clear he is a guy you could do with in a crisis. We chat about so much which includes dealing with crisis, apprenticeship, travel, keeping fit, mind body...

There are a lot of great human beings out there. Today's guest is one such human being. We managed to have a chat with Greg Mangham, CEO and Founder of Only a Pavement Away (https://onlyapavementaway.co.uk), The charity for the employment of the homeless, ex-offenders and vulnerable veterans into careers within the hospitality industry. In today's chat Greg talks us through his journey including p...

You may recall that one of the objectives of the podcast was to tell the stories of a wide variety of roles throughout the industry. Well, today we have another guest who ticks that box but not only that brings a story forward of real depth and power. I was delighted to get some time with Mitchell Collier , Reception Manager for the Newly Opened Mayfair Townhouse in London ( www.themayfairtownhous...

I'm a lucky guy. On the show I get to speak to some amazing people from some amazing places. I'm a massive fan of today's guest and the property he occupies. I got some time with Jannes Soerensen, General Manager of The Beaumont Hotel (www.thebeaumont.com) , a stunning 5 star boutique property in Londons Mayfair. My word we get through a lot including health, tech development, apprenticeships, con...

There's a movement happening out there, can you feel it? We're starting to pay more attention to where our food comes from and what techniques are used in their production. Today's guest, Ben O'Brien , was way ahead of the curve, founding Sourced Market ( https://sourcedmarket.com/ ) in 2007, long before provenance was in the public eye. Ben now takes on a Chairman role with the company as they mo...

I really am a lucky pup. There's so many stories of the different people and roles in hospitality that it will take several lifetimes to tell them all. Today's guests is an absolute cracker. I got some time with the inspirational beacon of positivity that is Kellie Rixon, Founder of Rixon Associates ( http://rixonassociates.com ) and the new Chair of the Institute of Hospitality ( https://www.inst...

43 episodes in and we finally chat to someone from contract catering, although today's guest has done far more than that. We speak to hospitality legend Simon Esner , Founder at Executive business mentoring Uncommon Sense ( www.finduncommonsense.com ). Simon is also still involved with Baxter Storey ( https://baxterstorey.com ) and WSH Ltd ( https://www.wshlimited.com ) working with some world lea...

This week we move back to hotels in big brand, big hotels and a big role. We got some time with Daniel Pedreschi , Regional Vice President Operations UK for PPHE Hotel Group ( www.pphe.com ). As always, we get through a lot including early career job titles, big bundles of keys, career catch 22’s, pigeons, refurbs, C&B, choosing your boss, events, awards, busy years, Master Inn Holders, snakes...

When I started this podcast, one of my objectives was to keep things light and humorous, especially in the face of the seriousness of the lives we are all being asked to lead at the moment. But every now and again, Someone’s story comes along where light and humorous just doesn’t feel appropriate. In today’s episode we have one such story.   It’s powerful, gripping, hopeful, moving and i...

In the 2nd of our delves into the world of training & development, we chat to Simon Lewis, Operations Manager at HIT Training ( www.hittraining.co.uk ). We talk about Training, the future, getting out, The media, Hospitality options, transformer pyjamas, special biscuit tins, crashing tractors, evolution, golf, 19 crimes wine, networking, masks and so much more as well as Simon's wonderful and...

In the first of 2 episodes today, we delve into the world of training & development with Mike Worley , Operations Director at HIT Training (www.hittraining.co.uk) Mike has spent a fair few years in Training and Development and it's clear through our conversation that he's as passionate and energised as he's ever been. As always, we get through lots including The Kitchen, Restaurant, being gift...

What does it take to become one of a regions most prominent General Managers? We chatted to Mark Kirby, Regional General Manager of The Address Downtown, Dubai ( www.addresshotels.com/en/hotels/address-downtown/ ) to find that out. We got through so much including Dubai (Of course), Chesterfield, School, AICR, London, Harvey Nicholls, reciting your career backwards at interview, Meeting Mr Armani,...

When we started the podcast, we wanted to tell the stories and journeys of the people of hospitality but we also wanted to shout from the rooftops about anything incredible that people are doing. Mary Jane Flanagan (MJ), founder of MJ Inspire (www.mjinspire.com) fits into both categories effortlessly as not only does she have a really interesting journey, she's doing an incredible body of work to...

Humans are such a massive part of the Hospitality Industry and looking after all those humans is no mean feat. Today we talk to a real heavy hitter in that space, Jose Ruiz , Director of Human Resources for The London Edition & W Leicester Square. Jose is an effortless story teller with some awesome comedy moments from an illustrious career so far, he also doesn't take himself too seriously wh...

You really can come into hospitality at any time, with any background. Today's guest demonstrates that point beautifully but not only that, how you can come in and really get people thinking about the ways in which things happen. We chat today to Eric Jafari, Chief Development Officer and Creative Director at Edyn Group (www.findingedyn.com) and Co-Founder at Locke Hotels (www.lockeliving.com) . T...

Hospitality never stands still, there's always something new on the horizon. This week, we've got an amazing chat with the Opening General Manager Anne Golden who has the not insignificant task of leading one of the most exciting projects on the horizon in Europe, the Pan Pacific London ( https://www.panpacific.com/en/hotels-and-resorts/pp-london.html ) In addition to Anne's amazing journey,...

One of the things we love about Hospitality more than anything else is the international element to it and there's no better career if you want to see the world. Niels Sherry is a shining example of that with a career that has taken him to the USA, Middle East and Asia as well as establishing himself in Europe. Now the COO for the expanding private members club 67 Pall Mall ( www.67pallmall.com )....

Back in May 2020, we got some time with Gilles Perrin, Executive Chef at the world class Ritz Carlton Osaka, Japan. In today's chat we talk about moving to takeaway in a Michelin starred restaurant, travel, the importance of early career mentors, Asian food, ordering volume at Atlantis, Japan, Seasonality, writing a book in 8 weeks, Kitchen leadership and so much more. Born in Switzerland, Gilles...

Hospitality covers a multitude of things.  The rise and rise of co-working fits firmly within that scope. We were lucky enough to get some time with Ben Swindells , Expansion Director for Huckletree ( www.huckletree.com ) a London based workspace accelerator with locations in London, Manchester and Dublin. Ben is an ex hotelier and now workspace specialist and is responsible for the growth an...

Most people enjoy talking about drink and today, that's exactly what we do. We chatted to Becky Lown , Director and Founder at CRAL Consulting,  a boutique consulting company specialising in wine and spirits We chat about making career choices too young, starting a business before a pandemic, Up-skilling, wine, whisky, drink, vineyards, stories, Low & No If you need to know anything about...

Q. What happens when you put two spaghetti brains in front a microphone and set them off to chat? A. Today's podcast. We got some time with Majella O'Connell, Managing Director and Head Photographer at Pavlova & Cream Ltd. ( www.pavlovaandcream.com ) and Founder of Manchester Kitchen Social and London Kitchen Social. Majella talks about her craft with such verve and passion it's difficult to n...

In may 2020, we were lucky enough to steal some time with Louise Gallant , Talent Director at Harri.com, rising tech superstars and all round great people. Louise is a natural story teller with some amazing and hilarious stories throughout. This week we cover travelling in America, being born in a pub, winging it in business class, taking geography lessons from Pete Sampras’ coach, life on ships,...

One of the objectives of our humble little podcast was to give a voice to as wide a variety of people as possible from within hospitality so I was delighted to get some time with Rachael Stevens, Guest Services Manager at South Lodge Hotel ( https://www.exclusive.co.uk/south-lodge ). Rachael is clearly on her way up to do great things. We talk about serving celebrities, mentors, leadership, poise...

Back in May 2020, we got some time with Eugenio Pirri, Chief People & Culture Office for Dorchester Collection ( www.dorchestercollection.com ) a global luxury hotel company. Eugenio tells his story with great humility and grace, sprinkled with a large portion of humour. In this weeks chat we cover Scotch, learning and growing, culture (Unsurprisingly), writing, warnings, falling in swimming p...