Hospitality Mavericks Podcast Show

In this episode, Michael talks with Amy Ogden. Amy is based in New York City and matches world-class hospitality brands of all sizes with best-in-class agency partners in the areas of digital marketing, web, SEO, paid search, PR, social media, branding and more.  Amy gives us an overview of what’s happening in the New York hospitality market, including events of the last 3 months in lockdown,...

In this episode, we have Operations Director Paul Hooker from Boston Tea Party as a guest. The Boston Tea Party is a purpose-driven cafe operator with 24 units across the South-West of England. Paul has more than 20 years of experience in the industry working with some great national brands.  Paul and Michael talked about their approach, principles and mindset to navigate the pandemic and bey...

In the episode, Michael have a great friend and colleague of his as a guest. Michael knew it would be an out of the box experience, and as you will hear very different than a normal podcast conversation. Martin is the founder YourBigPic a consultancy that helps teams to connect the dots of the bigger picture of so they in a fast and fun way can spot their challenges and opportunities. With colleag...

In this episode, Michael talks with Joshua Jarvis the Co-founder of Wing Shack Co - a QSR concept with 3 units from London. They talked about how the pandemic has impacted Wing Shack Co and how they quickly transformed into delivery and click and collect model.  Joshua gives some great advice on how to adjust and simplify your menu, and how to focus on kitchen capacity as you are preparing fo...

In this episode, Michael will be talking with Davonne Reaves who is the founder of The Vonne Group in Atlanta - A co-author and hospitality consultancy specialising in travel market research, asset and operational management, and brand development for boutique hotels. She has extensive experience from operations, brand to asset management. We talked about how the pandemic has impacted the hot...

Coming Back Stronger is a special edition podcast series focusing on the way food and drinks businesses are bouncing back as the world slowly starts to re-open from COVID-19. We will especially share great stories on how progressive leaders are bouncing back from the pandemic by utilising the power of technology and delivery.  By tuning into these conversations in the coming period you will b...

In this episode, we talk with Scott Erwin Founder and CEO of HIre Hand - a tech company that helps companies to staff more flexibly. Prior to Hire Hand Scott work with McKinsey specialising in workforce planning.  We talked about how he has seen the pandemic evolve and how to bring staff back. Scott underlines that staffing flexible will become a core discipline to master as hospitality busin...

in this episode, our guest is Rob Kidd, a management consultant and expert in hospitality technology.  Rob and Michael talk about how tech is changing the hospitality industry, how progressive operators are using tech to survive and thrive during and in the aftermath of the pandemic. Rob also gives a number of great advice on how to optimise your digital strategies to ensure short and long te...

In this episode, I’m talking with the founders of OMFGCO Fritz Mesenbrink and Jeremy Pelley.  They run a brand and interior design studio in Portland USA and is doing a lot of work with progressive hospitality and restaurant businesses across the Globe. We talked about how the world is changing due to the pandemic and the importance as an operator to make people feel safe through the way...

Michael talks with Hugo Engel from Leon Restaurants about how they have pivoted in these challenging times by launching a number of new digital channels as well as feeding our frontline heroes.  They also discuss the importance of not only ensure that your operations are safe but also give customers a human experience  - contactless but human. This episode will help you to understand how...

In this episode, the guest is Neena Jivraj Stevenson Chief Cultural Officer of Point A Hotels, which is more than just a hotel with rooms - it’s a place where everyone receives heartfelt hospitality, no matter their budget. They now have hotels in London, Edinburgh and Glasgow.  Neena and Michael talked about life in hospitality and being part of a family business, how Point A Hotels are navi...

In this episode, we put together a strong panel with industry experts Peter Backman and Mark McGlinn to discuss the impact of the pandemic on the industry, what operators are doing to survive and thrive now and in the future, the fast evolution of delivery and digitalisation as well as some great advice for operators on how to bounce back. Key takeaways from this episode are: The current impact on...

Kieron and Nick talked about Introducing digital into your business. We looked at the opportunities of digital growth and how it has helped  Leon, Farmer J & Yes Chef  in these trying times. What are the challenges of blending the old & new school to work effectively together, and how operators can overcome them? To be able to marry the two together smoothly we talked through und...

In this episode, our guest is Katy Moses Founder & Managing Director at KAM Media, an exciting boutique creative insight agency working with companies to understand your market and your customers. Katy and Michael talked about the pandemic it impacts on hospitality and retail, how the new normal looks, the post coronavirus consumer, delivery, that employees and consumer well never forget...

"Coming Back Stronger" is a special edition podcast series focusing on the way food and drinks businesses are bouncing back as the world slowly starts to re-open from COVID-19. We will especially share great stories on how progressive leaders are bouncing back from the pandemic by utilising the power of technology and delivery.  By tuning into these conversations in the coming period you will...

This episode our guest is Gina Gardiner which is a force of nature, and you will soon find out why. She is a No1 International Bestselling Author, Motivational Speaker, Empowerment and Relationship Coach and Transformational Leadership Trainer with well over 30 years of experience helping people experience happiness, success and fulfilment. She’s the founder of the Thrive Together Tribe membe...

In this episode, Michael have Robert Hall as a guest, he has decades of experience as a restaurant operator in Washington DC. In 2014 was nominated as Manager of the Year by the Restaurant Association of Metropolitan Washington. Robert has worked a number of renowned chefs and restaurateurs such as Todd English, Jonathan Waxman, Jose Andres and many more. We talked about the current pandemic and i...

We are a group of likeminded people who decided to put this special episode together due to our love for the industry and in the hope that our thinking and ideas could help independent and smaller restaurant groups to bounce back and not only survive but thrive in the current COVID-19 storm as well as create a new future.  The Danish Trade Council UK took the lead to bring us all together. We...

In this episode, Michael talks with CEO and Founder of On-Purpose Tom Rippin.  He runs an award-winning organisation that believes in putting purpose before profit and are helping people find work that matters and they will care about. They do that by helping them building new mindsets and skills around leadership with a clear focus on doing good for people and the planet. They talked about t...

In this episode, we have a very special guest Ken Burgin. Ken has a wealth of experience in the industry from operating his own businesses and been an adviser and consultant for smaller independent restaurants.  He is now part of Silver Chef as Strategic Partner and Event Manager. He also runs a number of workshops online to better inform operators on how to navigate the ever-changing markets...

In this episode, Michael talks with Zoey Henderson Founder of CleanSlate which is a consultancy working for a sustainable future within food and drinks.  She as a wealth of restaurant and hospitality experience creating and running her own businesses as well as recently being the head of operations for Redemption Bar.   We talked about the current storm in the industry - how to surv...

In this episode, Michael talks with HR Executive Marco Reick on the Podcast. He has a wealth of leadership experience from brands like The Restaurant Group, Bill’s, Leon and Black Sheep Coffee. He now running his own consultancy MR Consult UK as an advisor and consultant helping companies to boost performance through their people. We talked about the current storm in the industry - how to survive...

Today guest Brian Moore is a very special friend and business connection of Michael. Brian is a g lobal retail expert, analyst, trainer and writer with decades of experience. Brian is the CEO of EMR- NamNews Ltd- a daily and monthly news c overing everything from supermarkets to foodservice. Brian and Michael will be talking about the current situation and how to navigate the storm - and the impor...

In this episode, Kieron speaks with Kim Scott who happens to be the author of one of his favourite books in the last 2 years, “Radical Candor” is based around a simple idea of Care Personally and Challenge Directly. Kieron and Kim talked through the different scenarios that we are all facing right now could be addressed utilising the Radical Candor model, from leaders having tough conversations wi...

Kieron talked with Tim on Saturday 28th March as Yummy prepared to transition to grocery retailers. The pub has always been the heart of the community for some and the greengrocers for the rest, so for Tim and the team to combine the 2 in these times of strife made perfect sense. Kieron and Tim talked culture and how that is the thing that ensures the entire team are on the same page, talked about...