Home Care Strategy Lab

#6 Alex Chamberlain, Owner of Easy Living, closes the distance between leadership and his Care Partners by drawing on his own experience in various roles, including as a CNA. He shares his strategies for "speaking caregiver" by creating detailed care plans that function as job descriptions and implementing a thorough "show and tell" orientation process . Alex dives into Easy Living's core values—...

#5  Kevin Smith, CEO of Best of Care , unpacks the significant growth and diversification of his home care agency over the last 7 years. Kevin explains his entry into the family business and highlights the evolution from a primarily Medicaid-funded agency to one that now encompasses care management, move management, a home care acquisition, and private pay nursing . We discuss the strategic ration...

#4  "I had to learn the language of healthcare from the outside looking in." Kelly Adams, Owner of Beyond Home Care pulls back the curtain on what it really took to build trust with hospitals, discharge planners, and other professionals without a clinical background. From overcoming early knowledge gaps to creating her own seat at the table, she shares the practical strategies and mindset shifts t...

#3 Rather than treating caregiving as a job with a dead-end, Trinity In Home Care has built a structured, three-level career path that nurtures skills, offers leadership opportunities, and ensures long-term growth for caregivers. In this episode, we unpack the role, training, and responsibilities of each of the three levels and Aaron shares a compelling case for why investing in caregivers is the...

#2 Are you struggling to retain office staff members for longer than 2 years? You’re not alone. Long-term employee retention isn’t just about perks or paychecks—it’s about creating a workplace where people want to stay. In this episode, we dive into CareFor’s proven approach to building a culture that keeps office staff engaged for the long haul. From onboarding strategies that foster respect to u...

#1 Welcome to the Home Care Strategy Lab! Listen to this quick trailer to hear why I left my day-job, why I love podcasting, and what you can expect from this new show. Learn more, subscribe, and follow along at homecarestrategylab.com . With six years of experience in the home care tech industry across sales, marketing, and partnerships, and as the creator of the highly-rated podcasts "Vision, th...