Home Care Heroes and Day Service Stars

This episode of Home Care Heroes is all about growing by bringing more clients and caregivers to your home care website. We feature two guests: Khadira Muhammed focuses on driving traffic to your site with Google ads and making sure that you keep in touch with everyone who visits your website.  Carl Rogers talks about getting your website into some key online directories so even if your site doesn...

With 33,000 followers, Karl Pierre is arguably the top home care influencer on Youtube. He started in home care at age 14 when he was "the computer guy" for his mother's home care agency. In this episode of Home Care Heroes, Karl shares advice and perspective on questions from home care agency owners.  Topics covered include the following: - Engaging caregivers for a higher  purpose...

Stephen Tweed is one of the home care industry's top consultants. I met Stephen at my first home care conference, where he was a keynote speaker.  In my view, two things that set Stephen apart are 1) his process-centric approach, and 2) his ability to pull agency owners into "mastermind groups" to establish best practices. Our conversation focused on Caregiver Quality Assurance and...

Anne-Lise Gere is one of the foremost human resources experts in Home Care.  She works with Hurricane Marketing Enterprise (aka Steve the Hurricane) to teach the Momentum program (link includes discount code). Our talk with Ann-Lise comes at a time when the US is in the process of "opening up" from the COVID-19 pandemic. Some key points discussed cover the following: The improved visibil...

After successfully starting, growing and selling the home care agency NeuvaCare, Kamran Nassar set his sights on a new venture that would help home care agencies captivate website visitors in 8 seconds or less.  That company is appropriately named Captiva8 and you can learn more at Captiva8.com. Kamran explains that many home care agencies spend a good deal of money creating their websites, optimi...

Steve "the Hurricane" Weiss shares great tips on caregiver retention. He starts with some very basic and actionable suggestions like adjusting your attitude to love your caregivers, speaking in the language of "shifts" and making sure that new caregivers get a lot of supervision. But then the magic comes where Steve shares some great ideas regarding career paths and puts import...

On this episode of Home Care Heroes, we feature two of our winners for the Home Care Community Caregivers award! These caregivers embody what it means to be an exceptional caregiver in the home care industry: - Chisha Elam from Exceptional Touch Home Healthcare - Elisa Casey from Silver Companions We also hear from their managers who nominated them for this award, Karmisha Miller-Wallace and Lesli...

Providentia Marketing makes websites and manages the online presence for some of the country's most successful home care agency.  On this episode of Home Care Heroes, Jason Chagnon), the CEO of Providentia Marketing shares success tips for managing your home care website, including the following: Make sure that the site is built for the market and not for yourself: Jason shares some of the to...

A subset of veterans are entitled to paid home care from the VA, but it's hard to qualify and hard to sustain benefits. This is where Veterans Care Coordination (VCC) comes in. Today's guest, Cheryl Hammons, explains how your home care agency can partner with VCC to add a new source of revenue providing home care for veterans. To learn more about working with Veterans Care Coordination,...

This is a rebroadcast of the inaugural episode of the home care heroes podcast featuring two of the industry's best and brightest, Steve "the Hurricane" Weiss and GInny Kenyon, who give their best advice on how to get your agency off the the right start in 2021. Both guests are spot on with their focus on caregivers, "the Heroes of Home Care." Steve focuses on planning, wh...

Nicole McBee has worked with over 300 home care agencies, many in her home state of Missouri but also many in Michigan, North Carolina, Florida and other locations. Her expertise and bubbly infectious personality are unmatched. In this episode of Home Care Heroes, I learned that Nicole likes to organize her advice into 3 part plans. Since we share a lot of customers with Nicole in Missouri, we ten...

Mark Kulik is a 35-year health care veteran who has spend the last 13 years helping home care agency owners sell their businesses. Mark's company, The BRAFF Group only works with sellers, and his practice focuses on all aspects of home care agencies. The most important takeaway from this episode is that if you aspire to sell your agency now or at any time in the future, you should start to pr...

On this episode of the Home Care Heroes Community Edition, Sara Moore interviews Carlita Vassar, CEO of At Home Care Missouri .  The episode is all about service to the community. Carlita has followed her passion for community service in many avenues.  It was only natural for her agency to step up and set up COVID vaccine clinics across Missouri. We're especially excited about the community p...

Sara Moore had the passion to create a community where home care folks can learn from one another and she but it into action by creating the website AHomeCareCommunity.com . In this special version of home care heroes, Sara speaks with collaborator Jeremy Jed Hammel about the importance of community and core values. Then she speaks with community coach Brian Oblinger about how to grow and nurture...

Today's guest, Kamran Nassar, grew his agency so fast that he was recognized as one of the fastest growing companies in America. In this episode, Kamran shares the importance of being different to stand out and succeed.  Some big ideas that Kamran shares are as follows: His company's unique name, NuevaCare started conversations and also helped with recruiting of Spanish speaking caregive...

This episode of Home Care Heroes is all about growing by bringing more clients and caregivers to your home care website. We feature two guests: Khadira Muhammed focuses on driving traffic to your site with Google ads and making sure that you keep in touch with everyone who visits your website.  Carl Rogers talks about getting your website into some key online directories so even if your site doesn...

Providentia Marketing makes websites and manages the online presence for some of the country's most successful home care agency.  On this episode of Home Care Heroes, Jason Chagnon), the CEO of Providentia Marketing shares success tips for managing your home care website, including the following: Make sure that the site is built for the market and not for yourself: Jason shares some of the to...

Tim Rowan, a 30+ year home care veteran and publisher of Home Care Tech Report is the clearing house for technology advancement in home care.  In this area of home care heroes Tim advises agencies on 3 key items: Managing the online reputation of your agency, A new breakthrough in screening for caregivers with the right mindset, and  The emergence of client/family engagement technologies in Privat...

Steve "the Hurricane" Weiss shares great tips on caregiver retention. He starts with some very basic and actionable suggestions like adjusting your attitude to love your caregivers, speaking in the language of "shifts" and making sure that new caregivers get a lot of supervision. But then the magic comes where Steve shares some great ideas regarding career paths and puts import...

A subset of veterans are entitled to paid home care from the VA, but it's hard to qualify and hard to sustain benefits. This is where Veterans Care Coordination (VCC) comes in. Today's guest, Cheryl Hammons, explains how your home care agency can partner with VCC to add a new source of revenue providing home care for veterans. To learn more about working with Veterans Care Coordination,...

With 33,000 followers, Karl Pierre is arguably the top home care influencer on Youtube. He started in home care at age 14 when he was "the computer guy" for his mother's home care agency. In this episode of Home Care Heroes, Karl shares advice and perspective on questions from home care agency owners.  Topics covered include the following: - Engaging caregivers for a higher  purpose...

This inaugural episode of the home care heroes podcast features two of the industry's best and brightest, Steve "the Hurricane" Weiss and GInny Kenyon, who give their best advice on how to get your agency off the the right start in 2021. Both guests are spot on with their focus on caregivers, "the Heroes of Home Care." Steve focuses on planning, whereas Ginny focuses on re...