High Impact Coaching Podcast

Your business practices and hiring strategy say a lot about the type of salon culture you have created or want to be known for.  In this episode, Jill and Derek discuss the differences between poaching and recruiting hairdressers, why you need to think deeply about the type of strategy you choose, and how it will reflect on yourself and your brand. 

Salon walkouts are a harsh reality that many salon owners have faced, are facing, or will face.  In this episode Derek & Jill unpack the details around salon walkouts, their personal experience with them, and how you can overcome them. 

The "suck it up buttercup" mentality that was prevalent within the beauty industry for as long as many of us can remember has made a huge shift and change. Modern Salon owners that want a healthy culture must understand that employee mental health and well being needs to be considered, addressed, and openly discussed. In this episode we talk about the challenges that Salon owners may hav...

The front desk has been a staple in a hair salon for as long as many of us can remember. It's has been the center of welcoming clients, scheduling appointments, checking clients out, and much more.  In this episode we discuss the pros and cons of having or removing your front desk and why it's important to make a decision based on your overall business culture. 

One on one meetings are an essential part of a healthy salon culture. They create important space for you to connect with your team on an individual basis and help you build your relationship with them.  Allocating time for each team member on a regular basis shows the commitment you have to their growth and brings in a coaching and mentorship dynamic that is lacking in many salons.  In this episo...

In this episode Derek & Jill discuss the importance of running your business based on facts rather than your emotions. Facts tell the true story around your business and will guide you to the correct decisions. When we base our decisions on our emotions, we can bring chaos and unpredictability into our business culture. Derek & Jill will provide you with ways to shift your mindset, manage...

In this episode, Derek & Jill outline how to define your culture and why it's so important to create clarity within it. Leaders must communicate openly, set clear objectives, provide regular feedback, and encourage transparency within the business.  Clarity within your culture will help:  -Understanding & alignment with team members and your business  -Ensure everyone knows their role...

In this episode we address the most common issues around pricing. We discuss: -Taking the fear out of raising your prices -How to know when it's time to raise your prices -How to know how much to raise your prices by  -How to notify your clients  By the end of this episode we will help you learn how to base your price increases off of facts and stop letting your emotion hold you back.

In this episode Derek & Jill discuss the loneliness of being a salon owner and how to work through the challenges that leading a team can present. 

In this inaugural episode, Jill & Derek discuss the effects of toxic employees, their experience in this area, and how to navigate through toxicity within your salon culture.